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10.0

really awful
Crashes / Fires:
42 / 2
Injuries / Deaths:
42 / 0
Average Mileage:
35,925 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Chevrolet Cruze seat belts / air bags problems

seat belts / air bags problem

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2014 Chevrolet Cruze Owner Comments (Page 2 of 4)

« Read the previous 20 complaints

problem #48

Jul 202019

Cruze

  • 109,000 miles

A D V E R T I S E M E N T S

Stabiltrak warning comes on and makes car run horrible. Had to replace turbo twice now only has 109,000 miles. Airbag light stays on. The car has always ticked bad. Car almost caught fire from a sensor. It melted it in half.

- Longbottom, OH, USA

problem #47

Jul 182019

Cruze

  • 101,000 miles
The contact owned a 2014 Chevrolet Cruze. The contact stated that she crashed into an abandoned vehicle on the highway at 60 mph and severely damaged the rear, lifting it up on a barrier wall. The air bags failed to deploy. A police report was not filed. The vehicle was destroyed. The contact had bruises on her chest, waist, and leg from the seat belt. In addition, there were cuts on her hand. The contact was taken by ambulance for the injuries. The dealer and manufacturer had not been contacted as of yet. The failure mileage was 101,000.

- Otsego, MN, USA

problem #46

May 022019

Cruze

  • miles
All digital electronic messages will spin if you turn key where you would read speed. Manual gauges are not working. Check engine, air bag, stability control system lights all on. Car started for less than 5 seconds and the smell of extreme electrical so bad.. turn off immediately. Lift hood and everything too hot too touch. Can't get help from anyone! they say no recalls. The car is a recall where. I purchased it at, gallas Chevrolet, albuquerque nm told me before this di not drive could be fatal. But will not pay for a tow or diagnostic test. GM financial, my financial company said it should be easy they take the car back send it in. They will credit our note. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Bosque, NM, USA

problem #45

May 072019

Cruze

  • 100,000 miles

A D V E R T I S E M E N T S

My boyfriend was in a car accident. We are both on the car, and the airbags didnt go off

- Hayward, CA, USA

problem #44

May 042019

Cruze

  • 60,000 miles
I was hit by a truck driving at least 50mph. His air bags all went off, mine did not. I was at a rolling start to drive, he was on the highway. With the amount of damage done to the car and the force of the accident it is absolutely terrifying that the airbags did not go off to save me from hitting the steering wheel so hard.

- Green Bay, WI, USA

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problem #43

Dec 042018

Cruze

  • 186,000 miles
Supplemental inflatable restraints, air bags, never activated/deployed in a side impact accident. Car was totaled. Heading South on a main street, I was T-boned by a car that ran a stop sign. The impact began at the drivers fender/door; ended at the rear bumper.

- Zebulon, NC, USA

problem #42

Dec 042018

Cruze

  • 186,000 miles

A D V E R T I S E M E N T S

The contact owned a 2014 Chevrolet Cruze. While driving approximately 20 mph, another vehicle failed to stop at a red light and crashed into the driver's side of the contact's vehicle. The air bags did not deploy. There was no warning indicator illuminated. The contact sustained injuries that required medical attention. A police report was filed. The vehicle was towed to a tow yard and was totaled by the insurance company. The manufacturer and dealer were not made aware of the failure. The cause of the failure was not determined. The failure mileage was 186,000.

- Zebulon, NC, USA

problem #41

Aug 122018

Cruze

  • 53,000 miles
I got in a major accident and end up having broken bones in my face and neck and back problems because of my air bags not coming out. I was on a city street in indianapolis, Indiana downtown. This has cause I major burden on me because not being able to work and going back and fourth to different doctors appointments.

- Indianapolis, IN, USA

problem #40

Sep 082018

Cruze

  • 50,328 miles
Driving home from work at 11:15pm on September 8th, nearing the toll plaza in gary, Indiana the car made a sudden sound kindve like a bang, the engine shut off, all the lights on the dash came on, I came to a stop and tried several times to start the vehicle and it would not do anything. Every time I tuned the key to the off position and then turned it to accessory, the dash displays service air bag and service power steering. The windows, door locks, truck release will not work. I had to call my insurance company and set up a tow to get the car back home. I had to be at work at 7am that day, I worked 16 hours, and didn't get home till 1:30am on September 9th. The car is in my driveway, it will not start or even turn over.

- Highland, IN, USA

problem #39

Aug 242018

Cruze

  • 50,100 miles
Takata recall for airbags on a 2014 Chevy Cruze. Air bag failed to finish deployment after being triggered. I passed out from shock directly after impact and woke up hung over my seat belt with the steering wheel smoking and spitting soot all over the dash. There was also a sign that displayed on the speedometer recommending an airbag service. After police arrived, it was obvious to them that the airbag had made an attempt to deploy but failed to even pop out of the steering wheel.

- San Antonio, TX, USA

problem #38

Jul 282018

Cruze

  • 63,000 miles

A D V E R T I S E M E N T S

Car was stolen left front end was damage. Paid 2500 for repair. Pick up car 07/27/2018. The was in the shop 03/2018. They the car back to me no air bags. No front for cover on the sterring wheel. They want to pay another $279 for air bags. Now their a sound coming from under the car. I just don't have extra money insurance did pay off because I was not driving the car. The car do drive the same it keep cutting off. The speed is 20 to 40 it wontt go any higher and the engine is not shutting off. The is trying to zoom fast on its on. Iam really scare.

- Houston, TX, USA

problem #37

Apr 172018

Cruze

  • miles
2014 Chevrolet Cruze. Consumer writes in regards to air bags being deployed while driving vehicle without impact. The consumer stated the manufacturer refused to offer any assistance. The manufacturer would not provide any information collected from the vehicle investigation.

- Puyallup, WA, USA

problem #36

Jun 062018

Cruze

  • 98,200 miles
I was involved in a rear-end collision pushing me into another vehicle on 06-06-18. The headliner and drivers seat began to smoke, filling the car. The smoke was white, grey, and smelled of sulphur. In addition, the "service airbag" light appeared on the information display, the flashers/hazards, came on automatically, and the car would not start and had to be towed. The vehicle was slowing, almost to a stop before being hit. Ohio highway patrol accident # 67-0834-67 5 vehicles involved. Unable to upload.

- Farmdale, OH, USA

problem #35

Apr 172018

Cruze

  • 29,000 miles
The contact owns a 2014 Chevrolet Cruze. While entering vehicle, the side air bags deployed without impact or warning. There were no injuries. The vehicle was taken to gilchrist Chevrolet Buick GMC Tacoma (6014 S Tacoma way, Tacoma, wa 98409, (253) 777-3085) and was informed that the air bags needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 29,000.

- Puyallup, WA, USA

problem #34

Mar 192018

Cruze

  • 112,000 miles
Hit a deer head on air bags never deployed but the service air bag light came

- Gladwin, MI, USA

problem #33

Dec 152017

Cruze

  • 80,000 miles
A warning light came on for the airbag randomly. It evolved to the following issues: Radio control panel going out with no volume control besides the steering wheel, static on the radio, a warning that park assist needed to be serviced (vehicle does not have park assist), headlights would not turn off upon the vehicle being turned off. The "solution" as there were so many errors that randomly started popping up (mind you, my car was serviced less than a month ago) is a $1500 change of a sensor or unplug the backup camera permanently. This clearly is a manufacturer defect, as why all of a sudden would the car suddenly think I have features that I don't even have on the car.

- Wanamingo, MN, USA

problem #32

Jun 062017

Cruze

  • 43,000 miles
The contact owns a 2014 Chevrolet Cruze. While stationary, the contact's vehicle was struck from behind and crashed into another vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries to the wrist, elbow, and nose, which required medical attention. The vehicle was towed to collision king of houston, Texas. It was not yet determined whether or not the vehicle was destroyed. The manufacturer was not made aware of the crash. The VIN was unknown. The failure mileage was 43,000.

- El Lago, TX, USA

problem #31

Oct 122016

Cruze

  • 25 miles
October 12 2016 my Chevy Cruze was hit by a peterbilt 375 dump truck in two place the driver side rear wheel and driver and passeger door speed was just over 20 mile per hour increasing because the mack truck bulldoze me up the road my airbags did not deploy and my seat belt did not tighten up. I complained in 2015 August about the fuel injection not allowing the car to accelerate when I suppress the gas pedal to the floor my car just did not move for about 5 seconds then surged violently. Wentworth Chevrolet and GM customer care center conducted a product safety check on my anti locking/airbags/ and fuel injection releasing the car 15 days later stating the vehicle had not problem then 10/12/2016 happened. I believe GM and wentworth allowed a compromised and broken vehicle back out on the road endangering my life acting with reckless negligence and complete lack of ownership and responsibility.

- Portlandf, OR, USA

problem #30

Aug 182016

Cruze

  • 80,000 miles
My vehicle was totaled in an accident in which the drivers airbag did not deploy. Due to the fact that my son (the driver) who recently returned from the military was not in my insurance policy they refuse coverage. 2 weeks after the incident I received a letter from Chevrolet informing me about a recall on my vehicle pertaining to the reason of the accident.I filed a claim with Chevrolet, filed a claim with GM motors. Till this day I have called and left messages and they won't respond to my calls.

- Riverside, CA, USA

problem #29

Aug 032016

Cruze

  • 56,000 miles
Takata inflators, car crashed for unknown reasons, injured 3 children, outside the car, and not one airbag deployed.

- Hermiston, OR, USA

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