This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Power flickering and multiple errors lit up on dashboard including loss of stability control. Radio kept flashing on and off. Would show back up when pressed brake or regular car in motion. -- Looked up online and appears to be known negative battery cable --- which doesn't show on NHTSA recalls or errors to look out for.
Automatic transmission failure can result in vehicle rolling backwards for 3-5 seconds in duration after releasing brake while. While on flat ground - this causes danger to other driver as the expect other vehicles to be moving after a traffic light turns green. While on an incline - this condition may pose a danger to pedestrians and other motorists as the automatic transmission will allow the vehicle to roll backwards a great distance. The distance and speed of travel backwards will vary based on angle of incline of street or road. When this condition occurs - the driver is completely unaware and may not be able to apply the brake in enough time to prevent collision with other vehicles or pedestrians. This condition happens when: 1 - transmission is hot (about 40 min drive time) 2 - brake is depressed for longer than 3 seconds while sitting at light. 3 - releasing brake may or may not result in this condition happening. Service 1 - the vehicle shows no codes for transmission failure. 2 - multiple GM dealers have confirmed software of vehicle is up to date. 3 - multiple dealers have mixed statements if they can duplicate the issue or not. Dealer 1 says - "it's your driving habits. We reset the computer and it will re-learn how you drive." Dealer 2 says - "we were able to duplicate your issue and are awaiting a response from GM" - when speaking to GM they indicated they never received an email form the dealer. Condition was first seen at approximately 68K miles and has continued on/off until current mileage of 98K. Dealer and GM corporate have had vehicle for greater than 30 days and are unable to provide resolution. As a firefighter - it is my professional opinion that this condition may present a risk to public welfare.
When in reverse, the brakes have a tendency to fail. The car continues rolling backward, even with the brake pedal pressed to the floor board, creating the risk of backing into obstacles like vehicles, trees, pedestrians. No such issues occur when in any other gear.
While engaging the vehicle in reverse the break fails to stop the vehicle even when pressed all the way down. This happens every so often. Only happens in reverse gear. The car keep rolling back until gear is changed to drive.
When I drive my vehicle my brakes work fine most of the time. From time to time when I'm at a red light the pedal will slowly start to go all the way down and car will start moving forward. I have to release it and quickly pump the brake again to stop it. Then this has happened more than just a few times; when pulling out of a parking spot on reverse my brakes won't respond and the car will just go backwards and I have to pull the emergency brake because there is no other way of stoping it. Now I do not want to hit any vehicle or person!!!! I have taken it in to shops to have it looked at but no one seams to find the problem, because apparently the breakers have no visible issues. Also one reverse light if not both at times, will stay on while driving.
- Houston, TX, USA
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The contact owns a 2014 Chevrolet Cruze. When the vehicle was purchased, it experienced electrical failures and shut on and off. Also, the brakes skipped and the vehicle jerked when coming to a stop. The failures occurred while the vehicle was being test driven. Premier car sales llc (5425 elvis presley blvd, memphis, tn 38116) stated that the failures would be repaired before the sale was final. The dealer claimed that the vehicle was taken to an unknown Chevrolet dealer for repairs. After the sale of the vehicle, the brake failure recurred and the contact returned to the dealer. The contact was informed to take the vehicle to a Chevrolet dealer for repairs since it was under warranty. Before the contact could take the vehicle to a dealer, she was involved in a crash. While making a left turn in the rain, the vehicle shut off and slid into the side of a curb. The axles, rotor, spindle, and rims were fractured. The vehicle was towed to the contact's home. A police report was not filed and there were no injuries. The vehicle was taken to an unknown dealer to be diagnosed and they stated there were no recalls. The contact was referred to General Motors. The contact bought new rotors, a new spindle, and rims and had them replaced by an independent mechanic. General Motors refused to investigate the failure because repairs had been made; however, the brakes continued to malfunction. The failure mileage was 36,000.
Stabilitrak vendor keeps coming on. When I'm driving and make a turn, my car seems as if it's gliding. My breaks skip, especially when hitting a bump and they act as if they don't want to stop. My car cuts on and off in traffic, I've almost died several times while turnning. Completely shuts off, steering wheel locks up and all. My car is now wrecked due to these defects. It was raining, I was turning, car got to gliding and sliding, breaks went out and my car lost control! I almost flipped! I just bought the car! pictures in my phone
The car was taken in to be routinely serviced and it was noticed that there was an oil leak. The dealership only provide a temporary fix. Trying to get an apt as a followup was pointless, because the dealership indicated that they were busy. Well, the car caught fire and the serv ice dept. Refused to acknowledge that there was a problem and that they were too busy the car was being driven on a highway, there was a popping sound, and then the car caught fire.
The contact owns a 2014 Chevrolet Cruze. While the vehicle was in reverse, with the brake pedal depressed, the brake pedal became difficult to depress and failed to stop the vehicle. The failure recurred each time the brake pedal was depressed. The vehicle was taken to paddock Chevrolet (located at 3232 Delaware ave kenmore, NY 14217) where it was diagnosed that the brake vacuum pump and pipe assembly were missing from the vehicle and could not be repaired under the warranty due to the missing part. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 28,800.
Saturday May 13 2017, 10:45 am clear, sunny skies, dry road. A vehicle three cars ahead of me suddenly stopped. The other vehicles in front of me slammed on their brakes, and when I applied my brakes, nothing happened and I ended up ramming the vehicle ahead of me. I was traveling approximately 30 mph, and was a car -length from the vehicle ahead of me. All vehicles were going straight.
I have purchased this vehicle used in July of 2015 from the Chevrolet schumacher dealership located in North palm beach, Florida I currently have 61,939mi. My last oil change was in 12/2016 and is due at 64,000mi. To date I have had numerous issues with this vehicle from installing new spark plugs, brakes that sound like an amtrak train, and now my engine light comes on and my bumper-to-bumper warranty is already expired at like 33,000mi. So now I fall under the power train warranty which covers your engine and transmission. However I am not sure what is causing my engine light to come on, I really don't want to pay $160 for a diagnostic test and then have to pay on top of that $800 for an issue with my engine. I shouldn't be having these problems especially since it will mark my 2 year anniversary having this vehicle in July 2017.I am very displeased right now and would like this issue to be investigated and that someone from this government Agency contact the dealer located in North palm beach so they can find out what exactly is wrong with my car. Something like this should happen to cars that are 5 years old not 1 1/2 years old.
I was leaving work at approximately 0600hrs, I only warmed the car for a few minutes, the temperature was slightly below 0. the back roads are packed snow, I was making a left turn, at approximately 100 yards there is a right turn, I tried hitting the brakes as I was coming up to the turn, the pedal was stiff and difficult to push. I tried pumping the brakes, it felt like there were no power brakes. I could not feel the vehicle slowing until I hit a snowbank also hitting a tree. Impacting the nose dead center. I was traveling approximately 20-30 mph.
While driving in stop and go traffic on a hwy of a speed of about 10-15 mph the brakes failed to work. There was a police office one car behind who witnessed the brake lights come on but the car did not stop. The driver attempted to avoid the car in front of them by trying to get into the shoulder. The car collided with a truck in front on it. The impact was with the front driver side and the rear passenger side of the truck. When the officer had the driver take the car out of park and to try to move it out of traffic the car began to roll back and was only stopped by the emergency brake. The officer then had the driver of the truck get out and try to drive the Chevy Cruze out of traffic only to have that driver agree that the brakes were not working. During the repair process Chevy had the car for over a month and had to replace the electronic brake system as the light was on that that is was failing. I am getting the reports of the replacement of the failed brake system this week from the repair shop.
My Cruze diesel around 30K miles, had an electrical issue which resulted in the dealership replacing the radio and other electrical nodes. Around 40K miles the battery and alternator went bad. None of which were covered by the dealership so I had to pay for it myself. Since 45K miles, the car has randomly popped up a message saying the engine power is reduced. I travel to large urban areas and this has happened to me in the worst of situations and I am lucky to be alive due to this issue. This now comes on often and is not covered by the Chevy dealership I went to. I just purchased this car in 2014. Seriously considering the lemon law
On April 21 2015, right rear brake was squealing took to dealership and they cleaned and adjusted rear brakes. Car had 21804 miles at the time. On May 10, 2016 took car back to the dealership had 559990 miles the car started to over heat. The water pump was leaking and they replaced the pump. Back to the dealership on May 31, 2016 57300 miles check engine light was on and car had a miss. It had a leading valve cover and intake manifold.
The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving and coming to a stop, the brake pedal was depressed and became stuck to the floorboard resulting in the vehicle not moving. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. Failure mileage was not available.
My Chevrolet Cruze 2014 model car has a problem with brakes. I have 6500 miles on car. During the car is running the hand break light was on and the followed by engine light. And was hardly able to break. I managed to take the car to service center. Ray Chevrolet service center checked my car and told me that break wiring's are damaged and needs to replace otherwise I cant drive the car. How can a wiring in side the car can get damaged and result in failure of brakes. The car is only one year old and 6500 miles on it. The wiring inside the car is not a regular maintenance item like oil change or tires. I dont know when will it happens again. Attached is the bill of service report.
Break fluids low, hand break light on. When I started the car in the morning, the hand break light is on, and I called the service center and sheduled an appointment. They run the diagnosis check and I was informed the break wiring was faulty and I was asked to pay out of my pocket.
The contact owns a 2014 Chevrolet Cruze. While making a left turn, the brakes failed to engage when the brake pedal was depressed and a loss of steering power was experienced. The contact crashed into a guardrail. There were no injuries and a police report was filed. The vehicle was towed to a dealer where it was diagnosed, but the failure cause could not be determined. The VIN was included in NHTSA campaign number: 15V442000 (steering). The vehicle was repaired under the recall. The manufacturer was made aware of the failure. The approximate failure mileage was 45,070.
A D V E R T I S E M E N T S
- Fort Dodge, IA, USA