This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving 70 mph down highway, turn turn signal on to change lanes and, loss of power steering, radio shuts off and service stabilitrak light comes on. All happening simultaneously. This is the second time this has happened. The 1st time I nearly ran into a parked vehicle while turning into a neighborhood.
The contact owns a 2014 Chevrolet Cruze. The contact stated that the service engine and service stability traction control warning indicators kept illuminating. The dealer (tim short Chevrolet, 500 thompson hollow, williamson, ky 41503, (606) 237-1220) who sold the vehicle was made aware that the failure had progressed within a week of ownership; however, no diagnostic testing was provided. The vehicle was not diagnosed by a dealer or an independent mechanic. The manufacturer was notified of the failure and stated that there was no recall. The manufacturer advised that the vehicle be taken to a dealer for diagnostic testing. The failure mileage was not available.
I own a 2014 Chevrolet Cruze. While driving 45 mph, the traction control warning light illuminated along with the check engine light. I tried to diagnose the vehicle by connecting to a code reader but the vehicle would not give diagnoses code. The manufacture wasn't informed nor repaired. The failure was intermittent. The contact stated that the vehicle would occasionally make a noise from the front when the warning lights appear. The approximate failure mileage is 68,678.
I purchased this vehicle used from a dealership 27 days ago. Two days ago I went to restart car after a short drive and the car did not crank, dash remained black, key was stuck in ignition. My daughter in law told me to pop the hood and upon wiggling battery cables freed the key from stuck position and I was able to start the car and drive home. This is when I learned this is not the first time of occurrence. I was hospitalized several days after purchase and my kids used the car. They neglected to tell me twice they lost power while in motion and car shut off. The first time was while exiting off the freeway. The second was while making turn after idling at a red light several minutes. Both times the vehicle power steering ceased and steering became difficult. On another occasion they experienced a no start similar to mine, a short drive, then car was parked and shut off for a short time, no crank at restart, black dash, stuck key. I had previously mentioned to dealer tech that car fails to keep current date and time. Each day I note it has reverted back again to the year 2010 and an incorrect time. A reset like click in engine compartment several minutes after turning off engine is frequently heard. Radio and dash lights have flashed while car is in motion on several occasions now.
Chevy 2014 Cruze has malfunctioning sensors in the bumper of the car.the car gets wet.the sensors shut down and the battery won't charge and the car comes to a complete stop. The solution from G:M is to replace negative battery cable and the sensors and wire harness. How ever they will not issue a recall and this is very dangerous. My daughters battery went dead on the freeway. After research battery was replaced and negative cable replaced but G:M wants $2800 to replace sensors..this car has 52,000 miles on it and it's not safe..G:M admits they upgraded the sensors and harness so it's not supposed to happen again.won't stand behind the original product. These vehicles are in danger of shutting down at any speed and at anytime. At least they should issue a recall on the negative battery cable not a service bulletin #314...
- White Bear Lake, MN, USA
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When you are coming to a stop either at a stop light, sign, or yielding off the interstate. The car begins to idle very hard shaking the entire vehicle back and forth. Then it shuts off while the ignition is still running. You literally have to put the car back in park, turn if off then turn it back on to fix the problem. I still do not have a engine light showing there is something wrong with the car. But it is happening more and more.
My display and radio began intermittently flashing off and on. Then my stabilitrak service light began coming on. I have loss of power and am concerned for my safety trying to drive under these conditions. I am contacting the manufacturer who should warranty this manufacturing defect. There are hundreds of complaints on the Chevy forum website. We deserve some sort of help with this and not at our expense. The problem I described happened while stationary and in motion but the loss of power is while driving. I'm concerned about getting hit while driving. Please help. [xxx] parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2014 Chevrolet Cruze. The contact stated that the radio and back up camera failed to display intermittently. The vehicle was taken to sandoval Buick GMC (300 N hamilton rd, columbus, oh 43213) where the cause of the failure was undetermined. The vehicle was not repaired; however, the failure persisted. In addition, the vehicle stalled and the electronic stability warning error illuminated. The vehicle was taken back to sandoval Buick GMC, but was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 33,000. The VIN was not provided.
TL-contact owns a 2014 Chevy Cruze. Contact was driving on main road and steering locked up while attempting to maintain speed and stay in lane. Contact spoke with Chevy dealership in North charleston South Carolina (josh). Chevy stated that there are no recalls on vehicle. Vehicles are being fixed as they experience the steering problems. Steering wheel over corrects itself after locking into straight position.contact stated she spoke with Chevy hq office - hq office said to call NHTSA. 0 recalls associated with this VIN.
The contact owns a 2014 Chevrolet Cruze. On several occasions, either while stopped at a traffic light or while driving various speeds, the stabilitrac warning indicator illuminated. Additionally, the instrument cluster and the vehicle's radio failed to operate as intended. The vehicle was taken to mark's casa Chevrolet (7201 lomas blvd ne, albuquerque, nm 87110, (505) 262-8600), but the failure could not be duplicated and a fault code could not be retrieved. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 49,000.
Radio or touch panel restarted then vehicle began shaking and making vibration noises enigine noises error light began flashing and stability track was on the driver information center about a mile further down the road everything cleared up to include the flashing engine light. Now it is on again and doesnt clear up cannot drive it. Recently have replaced at my expense the PCV cover and PCV twice, the entire ac delco intake due to massive oil consumpotion the crank seal due to squealing the coil pack and plugs due to a cracked insulator and electrolisis on the contacts. I now have 114,000 miles on it and read there is a recall on the battery grounding system that causes this current system and covers up to 120,000 miles? I searched and it has 0 recalls on this vehicle.
The vehicle's radio flashes on and off and a 'service stabilitrak' warning comes on the odometer screen. I have read this causes serious issues with others that have had the same problem and there is no known fix.
My car has recently started to have the radio to turn on and off randomly. Sometimes more so when I push my brakes. Also occasionally get a service stabilltrak warning that flashes and goes away. From what I can read online, others have this problem with no solution. Some situations have gotten bad and I want to avoid that at all costs and get this fixed, or figure out if I have to trade it in and get a new vehicle.
While driving multiple times the "service power steering" message appeared on the dash. The steering wheel became tight and as I turned the car jerked outward almost causing me to hit other vehicle. Also the message "open, then close driver window" appears frequently. The radio and speedometer flickers on and off at times. I believe that there is an electrical issue but the the specific area is unknown. Another incident occurred that caused the car not to start on 7/172017
Car shakes when breaking at high speeds, car sound system shuts off and blinked noises stop. ABS, ebrake light, and traction control light come on. Screen behind wheel displays "serviceable stabilitrak" and "service traction control" messages. Vehicle is in motion and brakes are usually being pressed. Shaking of vehicle happens on the highway and messages and light appear while on city streets.
My wife had come back from a dr. Appt. Approx. 52 miles away from her place of employment on Monday 5/15/17 at approx. 1:15pm. As she approached her employment, she made a left turn on a side street that separates two auto dealerships, where employees park on the side of the street. She noticed an empty parking spot on the opposite side of the street and decided to make a U-turn to park there. As she slowed down to attempt the U-turn, she made a slight left to begin the U-turn and at that moment all the vehicle's warning lights on the dash lit up, the message center screen located at the center of the cluster on the dash read "stabilink system disabled" and had lost all power steering. Upon losing steering, the steering wheel snapped back and broke her wrist in two places. The loss of steering resulted in our vehicle slightly impacting the vehicle parked to her immediate right. I (her husband) arrived literally minutes after the loss occurred, triaged her arm and needed to move the vehicle out of the street. Upon entering the vehicle, it was still running and had noticed all the dash and vehicle warning lights on, including the "stabilink disabled" message on the dash. As I began to drive it approx. 20 yards to an empty parking space, the vehicle had no power steering yet it was running. Approx. 9 hours later, I had gone back to the vehicle to attempt to drive it to a local body shop to store it and upon starting the vehicle, all systems were running again, no warning lights were present on the dash and the power steering had been restored. I attempted to find any indication of a problem thru the message center without success. I filed an insurance claim on approx. 5/19, had the vehicle preserved for evidence and is now currently stored and not moved at the body shop. As of 6/15, injury sciences llc is scheduled to plug into the ECU or data event recorder.
While driving on the highway, all the power went off and the steering seized for a short period and then came back on and reset itself. This happened twice within 30 minutes. This also occurred when backing out of a driveway where all power was lost and the steering wheel seized until it came back on and reset itself. This is a very serious safety issue where lives are at stake and find it appauling that GM has not issued a recall for this problem but rather issuing a service bulletin? these complaints are all over the internet... obviously this is a critical issue for many consumers.
The radio dashboard powers on and off (frequently at times). It appeared to happen more when the car was stopped at red light. It didn't occur often when the car was on the highway on cruise control. Twice when this happened, the main dashboard would display the following statement: "service stabilitrak" this begin happening on January 29, 2017, and it has happened daily (at least once) since.
Radio goes off and comes back on, warning lights come on and heat controls don't work. This is when you drive down the street. The radio went off 16 times in a 15 minute ride. This has happened for month's.
A D V E R T I S E M E N T S
- West Jordan, UT, USA