This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Chevrolet Cruze. While driving approximately 20 mph, the stability control system warning indicator started to flash and the power steering ability did not respond. The contact regained control after approximately five seconds. The contact stated that the failure occurred approximately ten other times. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was notified. The approximate failure mileage was 79,158.
Power steering went out while making a turn in a parking lot and both power steering light, and stabili trak light came on. I could barely control the steering wheel. Later that day car was back to normal.
The dealer says that the right cv joint is leaking. Also my steering wheel has a small catch in it when we are driving, wondering if these are related?
I was driving home from the store and the "service power steering" light came on and I lost power steering. The stabilitrak light was also on. It was very difficult to steer the car home. I took the car to the dealer and they tell me they can't find anything wrong with the car. They are going to keep it another day to see if they can make the code come up, but if it doesn't then I get to drive a car that can crash because of power steering failure. This is extremely dangerous to have the steering go out while driving. GM needs to find out why this is happening and fix it.
My Chevy Cruze stability track control system malfunctions and my car loses power and I lose steering control and must pull over on the freeway. It has happened 5 times. Plus my stereo goes out. My Chevy dealer said it is not covered because my warranty has expired. Must pay over $400 to repair the faulty indicator. This is a huge safety problem because it can happen when I am on the freeway going 65 mph and my car decelerates down to 40 mph and I could crash? it has happened twice on the freeway and three times on the city street.
- El Cajon, CA, USA
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The contact owns a 2013 Chevrolet Cruze. The contact stated that when attempting to drive, the vehicle had a steering (steering wheel with a ranch) and the traction warning lights illuminated. The steering wheel was loose and failed to turn appropriately when desired. The contact took the vehicle to a certified mechanic who was unable to identify the cause of the failure. The contact then contacted the healey GM dealer where it was informed that the vehicle was not included in a recall. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 51,000.
The contact owns a 2013 Chevrolet Cruze. While driving 18 mph, the steering wheel seized and the wrench warning sensor indicator illuminated. Shortly after, the steering wheel returned to normal and the contact regained control. In addition, other error warning indicators illumianted as the window rolled up and down. The manufacturer and dealer were not contacted. The failure mileage was approximately 71,000. The VIN was unavailable.
While driving, power steering locked up, car turned off and then back on. The radio turned off and then back on and close driver window lit up. This has happened on 4 different occasions now. Steering locked up while on I-95. Radio on and off while turning onto highway and window message while car was stationary.
While driving to work on the highway my radio will turn off and on multiple times and my stability control will turn off and it will be hard to turn the vehical. A warning comes on the information screen saying check stability control and also check power steering. It has happened multiple times it have happened today as well as I was driving on the feeder
The contact owns a 2013 Chevrolet Cruze. While driving 60 mph, the steering wheel seized and the power steering and service stabilitrac warning indicators illuminated. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 55,000.
The contact owns a 2013 Chevrolet Cruze. The contact stated that the stability control warning indicator flashed, the radio shorted, and various warning indicators flashed. The steering wheel seized each time the failures occurred. The vehicle was taken to an independent mechanic who was unable to replicate and diagnose the failures. The manufacturer was notified. The approximate failure mileage was 25,000.
Roughly 6 weeks after purchasing this vehicle, I started having incidents where the radio would cut out for 2-3 seconds and the infotainment screen would go blank. At the same time, the "service stabilitrak" message momentarily appears on the instrument panel. There isn't a trend to when this happens. Sometimes it won't happen for a week, other times it will happen multiple times in a single drive. Last week, this happened and I also lost power steering and could not steer for what felt like a couple seconds. Based on the Chevrolet Cruze customer forum, this is a fairly common problem and other's have also lost power steering pulling out of a parking lot. There is not a recall for my specific vehicle or a permanent corrective action that I've found. It has become a safety concern and GM should take responsibility and recall the affected vehicles before power steering is lost at higher speeds.
Lately I've been noticing the touch screen radio to flicker and completely lose power. I figure it was just a glitch with the all the technology that this car has. Well, the service antitheft deterrent system continues to come on, but goes away. Car is fine. Last Saturday my car wouldn't start until the 3rd try. The car completely shut off, absolutely no power, key wouldn't come out of the ignition. After 15 minutes it started, the radio flicker. On my way to work, the radio kept cutting out then as I was slowing down to turn, my steering and brakes gave out, nearly causing a huge collision! this seems to be a very common thing with the 2013 Cruze lt. Chevy needs to do something! I do not feel safe in this car anymore! no one seems to know the problem" it's life or death here, I travel a lot for work and get on busy highways. How many injuries or deaths do you need to correct this major problem"
2013 Chevrolet Cruze electrical hazard which happens mostly during the rain or wet roads occasionally while dry. Main problem radio power and dash power cut in and out and or fluctuate while driving and or applying brakes. The electronic power steering will, most of the time, cut in and out also while turning turning key off and on again while stationary may for a short time fix this problem however it is not a perm any soulution only temporary and my also result in a total no power/ no start condition for the vehical possible cause is leak in the car or shield is not properly protection electronics/wiring on the vehical
Steering locked up while driving down road. Causing an accident. While driving at about 35mph. Steering wheel locked up on me and I could not turn at a curve causing me to slam on brakes and slid off of a dirt road into a ditch and tree lined area. Do have police report as well.
I was turning when the information center went blank and the service power steering light came on. It became very difficult to steer the car. I pulled over, turned the car off, looked unset the hood. When I restarted it was fine. Sporadically over the past several months the info center would blip out and the service stabilitrak light would come on. The dealer could never replicate the issue. It never involved the steering until now.
The computer system goes on and off at random, which causes malfunctions in other areas, particularly the power steering and security system. My power steering has gone out multiples times, causing near accidents. The security system also locked up due to the computer, and it took 15 minutes to get it started in the Arizona heat. The power steering issue is incredibly dangerous.
The contact owns a 2013 Chevrolet Cruze. While driving approximately 75 mph, the steering wheel seized and the vehicle stalled without warning. The vehicle was taken to a dealer, but the failure was unable to be determined. The contact stated that the failure recurred several times. The vehicle was taken to the dealer to be serviced under a safety recall related to the electrical system and the technician stated that the water pump was leaking and needed to be replaced. The vehicle was repaired. The technician also informed the contact that the water pump housing was cracked and needed to be replaced, but was not repaired. When the heater was activated, an odor of antifreeze and fuel emitted inside the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 12,000.
A D V E R T I S E M E N T S
- Gresham, OR, USA