This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am writing to express my concern regarding a serious issue with my 2013 Chevrolet Cruze. Recently, I noticed that my car's engine was overheating, which I initially thought was due to a problem with the coolant or radiator. However, on [XXX], my vehicle suddenly broke down while I was driving on the highway. I had my car towed to a mechanic, who informed me that this particular model of the Chevrolet Cruze, specifically from the years 2011-2015, is known to have severe engine overheating problems. The mechanic also mentioned that in cases like mine, the engine is often seized and sent to the junkyard. After researching further and reading through numerous online reviews from other Cruze owners, I discovered that engine overheating is a common and recurring issue for many of them. This leads me to believe that this problem may be more widespread and could potentially be a defect in the design or manufacturing of the engine. Given the severity of this issue and the impact it has on vehicle safety, I kindly request that you consider issuing a recall for the engines in the 2011-2015 Chevrolet Cruze models, similar to the actions taken for other vehicle recalls, such as the Hyundai Sonata. I hope that Chevrolet will take steps to address this issue and ensure that owners like myself do not have to face costly repairs or the loss of their vehicle due to an engine failure that appears to be inherent in these models. I would greatly appreciate your attention to this matter and hope for a positive resolution, such as a recall or another form of support for owners dealing with this serious engine problem. Thank you for your time and consideration. Sincerely [XXX], [XXX] 2013 Chevrolet Cruze LT Plate - [XXX] Vin - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The engine in my 2013 chevy cruze failed due to the head gasket, and it causes the car to overheat. Chevrolet issued a recall on some 2013 and 2014 Cruze models for head gasket problems. The gasket in these models is known to fail and that can completely destroy the motor. When a head gasket fails that allows the oil and the coolant to mix; and that will destroy the lubrication in your engine and cause the engine to fail. Pepboys repair shop-- has the repair invoice.
I own 3 Chevy Cruze, a 2012, 2013 and 2016. They all partial power down or decelerate while driving. The local Chevy dealers has no recalls for this issue or any other for that matter. Please advise
I'm looking into purchasing a Chevy Cruze 2013 Lt from a friend. I am researching and noticing some issues and recalls. I was wondering if this statement is true. Could you let me know more information about this? Thank you for your time. The issues I'm seeing are the turbocharge and coolant at the moment.
- Eugene, OR, USA
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2013 chevy cruze has so many coolant leaks coming from different locations. This vehicle should be on recall for this major problem. It is basically a lemon but doesn't quite meet requirements for lemon. So close though
There is a leak that is causing the coolant reservoir tank to empty every couple of days. It appears that the coolant fumes are going inside the car. It has been taken to the repair shop on several occasions and has had the coolant reservoir replaced. However, the problems persists and the coolant fumes are making me ill from inhaling them. The car was taking in to a Chevrolet dealer December 2023 for an oil change and the service technician stated my car was -??fine-??. I asked about any possible leaks as I have observed spots in my parking spot. He assured me there were no problems with my car, but I persisted. He printed the service log and he determined the staff who completed the oil change had in fact noticed a leak, but the guy at the desk assured me there was not a problem. A few weeks have gone by and coolant continues to leak and the fumes are getting inside the cabin of the car. They are most noticeable when use the heater or the AC and the fumes can also be observed when I exit the car.
Vehicle, when parked in garage with key in the ignition, will start all by itself. There have been several times in the past when I could hear the car attempt to start itself unsuccessfully in the garage as well. I run down to remove the key from the ignition when this happens. Idling engine in an enclosed garage can lead to carbon monoxide poisoning to home owner and occupants. Removing key from ignition when parked alleviates problem however this has happened several times now both in and out of garage. One owner vehicle since new, no other keys or objects on key ring/fob when this has happened. Vehicle has 75k miles. Problem began at around 70k miles. Car has been garaged and well cared-for it-??s entire life.
Recall Bulletin: 14371B; water pump leaked causing a crack in the coolant reservoir, The dealership in charge of repair stated that the leak caused permanent engine damage and was now undrivable and needed a new engine. Coolant (anti-freeze) is very hazardous to your health and a coolant leak can cause your engine to overheat and cause damage to your vehicle (including reduced power to your engine). No, the temperature gauge remained at a neutral to cool temp at all times, despite the dealership claiming that the engine was running hot and therefore causing the damage (engine damage = unable to retain pressure).
The car overheated in the Spring of 2023 and was towed to a repair shop. The shop determined the thermostat went bad. It was replaced. The car broke down on the interstate on October 1 and had to be towed again. The shop determined the head gasket had blown due to coolant and oil mixed in cylinders. They advised the head gasket could be sent to a machine shop to repair (at a cost of $3k), but no guarantee it won't happen again due to the history of the 2013 Chevy Cruze engines. The recommended replacing the engine instead at a cost of $6,000.
The contact owns a 2013 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the vehicle failed to properly accelerate while the accelerator pedal was depressed; however, the RPM was rising. No warning light was illuminated. The vehicle was taken to be diagnosed. The contact was informed that the engine needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure and suggested a full diagnostic test be performed. The failure mileage was unknown.
Was driving engine started to rattle, smoke out the tail pipe, check engine came on with a code that reports a rattle, with loss of engine power in the middle of the road nearly causing an accident. Mechanic reported internal engine failure. Oil and timing belt was change recently at direction of the maintenance schedule.
My car constantly has coolant and oil leaks, a/c getting clogged, car is stalling while I drive if shutz off when I drive in stop and go traffic and will roll backwards if on a hill. Car constantly overheats. Turbo keep going out as well. Car currently isn-??t running
I was on my way home, its a 15 minute drive, I was about 5 minutes from home, I was on 279 North doing 50 mph, no warning at all the gas pedal started to lock, then the brakes and steering wheel. Next thing I sern was a flame out of my exhaust and smoke under my hood. I thought the car was going to burn up. No check engine light came on, no warning lights, NOTHING, had to get it towed off the highway. My Car only has 50,000 miles on it. This happened on the highway, luckily it was around 11pm and not ti busy, & could of been deadly. My engine blew the pistons out of it from what Im told! Safety Hazard!
This car has had many heating/cooling issues. Coolant leaks is a constant. From having vacuum leaks to thermostat housing issues. Constantly having to add coolant. I've read this is a common issue with Sonics and Cruzes. Our other car is a Sonic with the same issued. We always have a certified mechanic do the repair but same thing happens. Help!
At approximately 144,000 miles my cruze began overheating. I already replaced the thermostat at 100k upgrading to metal housing. I took my cruze back to the dealership where I bought it to have it repaired and after spending 1400 on repairs, I continued to get a warning light coming on stating ac off due to high engine temp, but the engine is not over heating! As soon as I turn the car over the message comes on. There is no way it-??s overheating when it has been sitting for over 12 hours! I have had multiple houses replaced, the coolant resivoir, etc. I keep taking it to the shop for them to tell me the same thing that there is nothing wrong. After replacing a sensor the message disappeared and this lasted about 3 weeks but it has now returned. I have taken AMAZING care of this car. I have always changed the oil exactly when I was supposed to and I have always been good to it. I see that there are other recalls for Chevy Cruze same year model and I strongly suggest that mine should be included!! Please help!! I cannot afford any more trips to the shop and I certainly can-??t afford another car right now!
A D V E R T I S E M E N T S
- Attleboro, MA, USA