This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Chevrolet Cruze. The contact stated while driving 40 MPH, she noticed smoke coming out from underneath the hood of the vehicle. A message indicating that coolant was overheating was displayed. The contact veered to side of the road. The contact stated that her friend's father, an independent mechanic, met her on the side of the road and upon inspecting under the hood, he noticed that coolant was leaking, and the coolant hoses were fractured. The contact was able to drive to her residence, where the coolant hoses were replaced; however, the failure reoccurred three months later. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 105,000.
- Johnston, RI, USA
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- Johnston, RI, USA