Car had just over 75,000 miles warranty had just expired. no assistance or help from dealer ship or company Transmission failed completely dealer ship offered for us to take out a loan from capital one bank in order to get car repaired. I only have about 5 more payments to make on this car. The loan does not cover the price of the repairs. In order to get this car repaired I would have to take out two loans to have it repaired. I thought the Chevrolet company stood by his products. I wouldn't buy another Chevy or recommend this company to any one or buy another GMC product.

Donald Brown

I have a 2012 Chevy Cruze with just around 50,000 miles on it, and I need a new transmission!!! I was told by two dealerships, the one I bought it from and another, that the weird shifting problem was "a characteristic of the 2012" and could not be fixed. Well, it's getting fixed NOW! I am BEYOND livid!!!

Besides the shifting issues that the car is known for, about a month ago, it started to shudder; almost like it was going to stall when idling, and the headlights would dim. I brought it to a local mechanic who pulled codes off the computer and said it looked like the intake valve on the manifold. But, he cleared the codes, so I had to drive around for a couple of weeks. Now, the Chevy dealer is telling me I need a new tranny, and OF COURSE, it's no longer covered under warranty!

I am beyond upset at this, and I've written to both Chevy and GM. I wish I had some recourse!

This is 2nd transmission for this car. original transmission failed completely in April 2013 & had to be replaced. Since then, car STILL has had numerous issues with transmission . . not shifting properly, not going into gear, no pickup when IN gear.

Early morning of August 23rd, transmission completely failed while driving on I-55 coming out of downtown Chicago. Experienced difficulty in shifting; clutch pedal would not release after being depressed. Engine started whining, car quickly bgean to slow down. Attempts to shift to any gear failed; clutch pedal went to floor & stayed there. Engine began to smoke.

Am currently waiting for car to be towed to dealer. Car is still under warranty (for another month); has only 14,500 miles on it, and this is 2ND time transmission has failed. I consider this car to be a lemon; certainly a defective product. I will never consider another GM product.

Update from Oct 7, 2015: At first, the Dealer & GM insisted the car was out of warranty, even though based on my paperwork, I had a month to go. They never gave up on this line, but agreed to a "one-time" fix as a show of "goodwill" . . . .

Dealer disassembled the transmission, said that the clutch pressure plate was completely shot (had basically disintegrated). This was, according to them "normal wear-and-tear". Now . . . the ORIGINAL transmission failed with the same issue . . THIS transmission failed after 12,000 miles in just over 2 years. The last manual transmission car I had, a Charger, had over 100,000 miles on it with no problems.

While the Dealer DID fix the car, I maintained that a second failure of this part in such a short time frame indicated a poorly-manufactured transmission, bad part, or both.

Since getting the car back it has been driven sparingly. The transmission STILL does not work properly; it's very difficult to shift in the lower gears. I can't wait to get rid of this thing; unfortunately I still have 2-1/2 years worth of payments to make . .