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CarComplaints.com Notes: In many ways, the 2012 Cruze continues the legacy of its predecessor. It's a legacy of sluggish transmissions and coolant leaks, but it's still a legacy.
To be fair, the number of complaints about the cooling system are way down versus the 2011 model which led to a class-action lawsuit.
On the flip-side, there's more concerns about brake problems.
However, there were far more Cruze vehicles sold for the 2012 model year so we'll give it our "Beware of this Clunker" badge rather than the "Avoid Like the Plague."
10.0
really awful- Typical Repair Cost:
- $3,200
- Average Mileage:
- 102,300 miles
- Total Complaints:
- 3 complaints
Most Common Solutions:
- replace transmision (3 reports)
transmission problem
Helpful websites
- No one has added a helpful site for this 2012 Cruze problem yet. Be the first!
A D V E R T I S E M E N T S
I bought the car from a dealer 3.5 years ago and never made it home due to transmission issues. I contacted the deal and said buy it back or fix it. they towed it, fixed it along with 19 recall items. I have put approximately 33 thousand miles on the car and the transmission went out with no issues or notice there was a problem. I had it towed to the dealer the did the repair the first time. I talked to them on the phone before towing it and was told it might be covered by a warranty. Once they got the car they said I needed a transmission for 6000.00 dollars.
I towed it to another transmission shop and I am waiting for their quote.
I have learned that the 2012 Cruze transmission is and has been junk with thousands of complaints. I called General Motors and the lady I spoke to said she would file the complaint. While we were talking I told her of the site I was on with all the complaints and she looked at it and stated it was horrible all these people had to go through this and said it was not right. General Motors got back to me yesterday, on a Sunday and told me they would not help with the issue. The service man at the dealership told me over the phone these transmissions have bad pumps and it does not keep the fluid moving the way it should and the fluid over heats and wipes out the transmission.
Once I arrived to have the car towed from them, I ask him to put all of what he said in writing and he refused to. This is wrong and people should not have to deal with this expensive problem that is from a faulty design. I would appreciate it if someone could connect with me so we cane hopefully have a Class Action Lawsuit against General Motors. Please reach out. We have nothing to lose except a little bit of time.
- Victor H., Castlewood, US