CarComplaints.com Notes: What’s that smell – it’s a tad sweet with a tinge of chemical toxicity? If you own a 2011 Cruze it’s probably a coolant leak. It’s a widespread and notorious problem for the car and is the subject of a class-action lawsuit filed in the state of New York. And that’s not the only problem 2011 owners face…
Many say the 2011 model year suffers from a throttle lag that is probably due to a fauly electronic throttle control. The problem is signifigant enough that some owners say they are too scared to drive their cars. Those that do get behind the wheel often say their transmission isn’t shifting properly and problems start occuring as early as 15,000 miles.
All of this leads us to say you’re probably better off without this car’s headaches (they’re probably chemically-induced anyway).
5.1
fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,333 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Chevrolet Cruze. The contact stated that the windshield defroster failed to operate as designed. The contact contacted riverview Chevrolet (1063 long run rd, mckeesport, pa 15132, (888) 733-9695) who diagnosed that the defroster needed to be repaired and the dashboard had to be detached and re-attached to do so. The vehicle had not been repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall regarding the failure. The approximate failure mileage was 50,000.
The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving approximately 35 mph, she smelled an unusual odor inside of the vehicle. Also, the defroster failed to operate when activated. There was heavy frost inside and outside of both windshields and all four windows. The vehicle was taken to an authorized dealer where unknown parts were replaced however, the failure persisted. The manufacturer was notified of the problem. The approximate failure mileage was 8,000. Updated 03/21/14 updated 03/28/2014
Car during the winter months has a very strong anti-freeze smell inside of cabin when heat is on. Noticeable film or fog on window from vents that is hard to clean off. Smell bad enough to cause headaches. The vehicle has been to the dealer ship mechanic twice for this incident were the mechanic states nothing is wrong with the vehicle. Although the mechanic did agree there was 'some sort' of film on the window. He stated on both occasion that he could not smell anything or find anything wrong with the car.
- Ennis, TX, USA
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- Mckeesport, PA, USA