CarComplaints.com Notes: What’s that smell – it’s a tad sweet with a tinge of chemical toxicity? If you own a 2011 Cruze it’s probably a coolant leak. It’s a widespread and notorious problem for the car and is the subject of a class-action lawsuit filed in the state of New York. And that’s not the only problem 2011 owners face…
Many say the 2011 model year suffers from a throttle lag that is probably due to a fauly electronic throttle control. The problem is signifigant enough that some owners say they are too scared to drive their cars. Those that do get behind the wheel often say their transmission isn’t shifting properly and problems start occuring as early as 15,000 miles.
All of this leads us to say you’re probably better off without this car’s headaches (they’re probably chemically-induced anyway).
10.0
really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
62,833 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Cruze control fails to remain set and turns off on it's own resulting in reduction of speed when traveling. Rear seat belt buckles become non-functional and won't fasten, posing a safety hazard and making the rear seats unusable for passengers.
The contact owns a 2011 Chevrolet Cruze. While driving approximately 20 mph and depressing the brake pedal approaching a stop sign, the vehicle failed to stop. As a result, the contact crashed into another vehicle that was traveling eastbound. The vehicle was launched over the median westbound lane and landed in a ditch. The seat belt failed to retract and caused the contact to sustain head injuries and bruises. Medical attention was not required. A police report was filed. The vehicle was pushed to the contact's residence. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.
Takata recall - my car was involved in an accident, in motion, on a city street. My air bag did not deploy. My seat belt did not hold me. I took a hit to the head, having to have stiches, along with both eyes turning black/blue.
When installing a child booster seat in the rear seat of our 2011 Chevy Cruze the booster seat completely covers the safety belt latch making it impossible to latch the belt. This applies to both the right and left sides of the car. When I contacted the dealer they stated that this was a known problem with no alternative to correct the issue. The only way to latch the safety belt is to fasten it into the incorrect latch. This in my opinion creates a major safety issue.
TL- the contact owns a 2011 Chevrolet cruz. The contact stated that the passenger side rear seat belt buckle housing fractured. The vehicle was taken to the dealer where the mechanic diagnosed that the vehicle was out of warranty, and it could not be repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure was 34,000.
- Saline, MI, USA
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I just noticed that almost all of the 2011 Chevrolet vehicles and some Dodge( those are the ones that I have seen so far) has the same type of seat belts and for me they look kind of weak/ unsafe compare to the ones that I have seen in the past. I'm a child passenger technician and when I was installing some car seats in some Chevy's vehicles I noticed that two of the seat belts almost got perforated by the car seat plastic shell, I noticed that they're not as heavy duty as the ones that I have in my 2000 Chevy van. I'm kind of concerned about this. Probably is not that bad but I think it will be good to check this out as well as the buckle, because in one 2011 cruise wasn't working. Thank you for your great job!
A D V E R T I S E M E N T S
- Lebanon, OR, USA