The contact owns a 2011 Chevrolet Cruze. The contact stated that while her son was driving approximately 45 mph, attempting to slow down the brakes began to lock. There was smoke coming from the dashboard of the vehicle. The driver pulled over and was able to stop the vehicle by applying excessive pressure to the brake pedal. The driver and the passenger of the vehicle were able to get out of the vehicle by kicking the doors to force them to open. Once the passenger was able to get out of the vehicle the passenger side of the vehicle was engulfed in flames. The fire department was called and extinguished the fire. A fire department report was filed. The vehicle was towed and deemed totaled. There were no injuries and no medical attention was needed. The contact spoke with fort Dodge Ford Toyota Lincoln (2723 5th ave S, fort Dodge, ia 50501 phone: (515) 576-7505) who informed the contact of a recall for the brakes and low oil leaking causing a fire. The vehicle's VIN was included in NHTSA campaign number: 13V36000 (service brakes, hydraulics) however, the vehicle was never repaired. The manufacturer was not made aware of the failure. The approximate failure mileage 188,000.

- Gallery, IA, USA

Every time I put gas in my car check engine light, car stalls and wont start back up. I put gas in and either later that day or the next, I'm driving and it starts to stutter and I it's hard to accelerate. It begins to shake lightly and the it shuts down. In the past three months, I have spent over $1500 trying to diagnose and fix the problem. I have run out of tows from my insurance and am now paying out of pocket. There should be a recall on this issue, too many people are having the same issue.

- Muskegon, MI, USA

My car needs 4 fuel injectors and gage was stuck open a driving hazard. Oil has neen leaking around valve covers amd replaced but do smell burning time to time got coolamt leak fixed last year.

- Fremont, OH, USA

My car is hard shifting and no GM dealer can figure it out they say nothing but take my money and my car will alert transmission hot idle engine very scary has even up and stopped going 35 miles in my hometown

- Danville, IL, USA

I have several issues with this car I have a mechanic looking at it now and I can give you a detailed report of every thing he finds wrong with it when he is done I do know that I loss engine power in the middle of the street while waiting to turn at a light

- Clarksville, IN, USA

It's been one year and my Chevy Cruze has overheated twice. The first time the thermostat was wrong along with the thermo pipe that needed to be replaced. And now similar issue is happening where my car smells funny, I turn the heat in and the car will start to over heat and never warm the car.

- Gatineau, MI, USA

1. each time I get an oil change, the car smells like it's burning oil and it's really strong. 2. had to replace the gas cap as it became stripped causing engine light to come on. Replaced with correct cap, light went out. Filled call with fuel, light came back on, now showing codes.

- Wrightstown, NJ, USA

Vehicle has a very rough idle while stopped and while driving. When driving the vehicle will change roughly idle and speed up the vehicle. While in a stopping position the vehicle will roughly idle and the RPM indicator will bounce up and down. The engine light is on and the traction control warning and service esp warnings come on intermittently while in stopped position and then the vehicle will not accelerate properly. The most recent one revved and accelerated on its own, almost hitting the car at the stoplight in front of me.

- Lansing, MI, USA

Vehicle was on highway going to lexington ky from louisville ky. Car begin to smoke. Hose that was supposedly fixed on radiator was rigged and oil spilled from the hose causing it to go into engine. Engine overheated while driving on highway. Engine died. Had to get car towed from one city to the next. Got stranded in another town because could not obtain a rental car because they were closed. Since 2016 I have spent over $7000 on getting the same issues or related issues fixed. I have spent over $5000 in rental cars and I still owe $9000 on my car which I purchased from bales automall/bachman in jeffersonville Indiana in 2014 with on 28,000 miles. I have kept my services up to date on the vehicle and have documentation for that. It seems once I begin to get oil changes at this location my car begin to decline. I would be told that I had one problem, they would fix it, and then something else would happen. In addition, I have a witness who is a family member who is experiencing the same problems with the same year and model car that she owns. I see her going through the same down spiral steps with her car as I did. It is almost like clockwork. I have read consumer reports about these vehicles and none have been positive. In fact, many who have a turbo engine will or have experienced this same issue. The car is a lemon... it needs to be recalled!! it is unfair that I purchased a car that was no good and that only ran good for two years before having to replace the turbo twice and the engine. Let me reiterate.. I still owe $9000 on this car. At this point I am clueless and I feel as if I was taken advantage of. When I reported this to the BBB;GMC and other sources they led me on for weeks knowing that they would not assist in the matter. Because of this whole fiasco I have anxiety in which I am taking medication. Please help dont know what to

- Louisville, KY, USA

2011 Chevy Cruze waterpump recall- pace Chevrolet huntington, Indiana dealership. My car overheated after the second visit trying to correct the poor recall repair. Please see below:. I took my 2011 Chevy Cruze in for a waterpump recall. They completed the job in 1/2 of the normal time as quoted online. As soon as I pulled out of the garage it sounded like a waterfall under my dash! I pulled right back in. The tech lifted up my hood and said oh it was just burping the system and closed it. Second visit: 2 1/2 weeks later- I brought it back in. They admitted that air bubbles had become trapped in parts of my engine and they "bled" the system. Within 5 days my coolant was empty!! third visit: They called me and said that I had broken the coolant pressure release hose connector from my master mechanic husband butting some wires weeks before. How did I go two and a half weeks with it being completely full and coincidently 5 days after my second visit my coolants out and empty"?" advised that GM will not pay for this and either will they. So I'll have to pay $185 for a $30 part and 5 minutes of their time to swap it out. My husband's a mechanic, I would never go through all this trouble for a $30 hose connector. There was no accountability and I am so disgusted with them trying to blame me. Believe me, if it was me I would have no issues repairing it rather than to be disrespected like that. I also had squeaking coming from my belt, they neglected to look at that and didn't wipe up all the coolant under my waterpump until the third time. These are all things that are 100% expected of a dealership the first time in, especially for a manufacturers defect. I couldn't believe I had to waste all that time just for them to do their job and then try and stick me with a cheap part that they broke. Once a car overheats the pipes never return to normal.

- Huntington, IN, USA

It's been going off and on every since I first got the car I smell a burning smell and it loses power is stalls and the dealership keep telling me it's just air getting into it but I know it's my turbo because my neighbor has one her turbo went out and I have two other friends that has one and both their turbo went out and now it's making a knocking noise and everyone that I have look at it say it's the turbo it's the wastegate I don't drive my car much and only has 26,000 miles on it because I'm afraid to drive it I've had it fixed more than 10 times it had a oil leak where would catch on fire but the dealership put turbo fans in instead of giving me a new motor so it's still flames up from the oil pan but they say the turbo fans is going to blow the fire out so it's not going to hurt me but I don't drive it far because I'm scared when it gets hot that's going to catch on fire and nobody would give me anything for it that's why I still have the car but I'm willing to just take a big loss and just let them have it back the doors open without touching the car with the electrical system the lights are just go out in the dash just random so I can't drive it at night I hope you can see the oil on the pictures it just shoots all over the place and when I take it to the dealership they say the recall is not on my car they have a recall on the turbo and the vacuum system but they run my VIN number and say it's not on my car when I first got this car it was quiet it caught on fire from an oil leak they fixed it now it sounds like a truck you can hear it three blocks away is stalls all the time and they tell me it's the gas I'm using I switch to premium gas and it still does it this car is junk I hope nobody ever buys it Chevy should be shut down

- Waterloo, IA, USA

Car does not properly accelerate, so much so that I need to use the hazard lights to avoid being hit by the car behind me when accelerating after stopping at a stop sign or red light. This is not safe. I have small children. I drove 40+ miles (city miles) and had no issues getting there, but then when I attempted to turn the car on again to return home, the temperature gauge showed the engine go from cold to hot very quickly, displayed the message "engine hot A/C off" and it started making a loud squealing noise. At this point I swerved the car off the road because my daughter and I feared for our safety and thought it was going to explode. I put the car in park, we both opened our doors and took off running from the car until we reached a safe distance. I had to have it towed 40+ miles to my home. The mechanic checked the vehicle again and found that the radiator had cracked and that the water pump needed to be replaced. He replaced the radiator and also the water pump, and ensured the proper amounts of all fluids. Also, whenever I attempt to drive on the highway, the front end of the car gets very hot and the "transmission hot idle engine" message comes on and the ac, which was working fine, does not work now. Still, the mechanic could find nothing wrong with the transmission! the heat from the engine and transmission come straight through the front of the vehicle, which with no ac gets super hot in addition to the 80+ degree weather in central Florida (and it's not even summer yet!). every time I have to have tried to refuel the car within the past 2 weeks of me having purchased it, the engine stalls and stalls and stalls. It takes 10-15 tries to turn the car back on every time I refuel. In addition to this, once you actually get the car back on the car jerks when put in drive. I have to keep my foot on the gas or the car will shut back off.

- Orlando, FL, USA

I bought the 2011 Chevrolet cruz in 2014, I used the car primarily for work so throughout the first few years I didn't notice anything strange as it remained parked most the time. When I did start driving it as a primary vehicle the first issue I had was the clutch and gear system seemed to be touchy when the car was in park, resorting to me using the emergency brake every time I would park it. At the time it didn't seem to be a big issue as it became a habit. In 2016 shortly after this my oil consumption and turbo failed, and the vehicles exhaust started blowing blue smoke and the car lost all power. As this was a new car I took it to a mechanic and had vehicles turbo replaced. Just over a year later in 2018 the vehicle is exhibiting the exact same effects such as removing and replacing the eco,1.4L engine, turbocharger, evacuate and replace air conditioning system, and transfer of the fuel and electrical assemblies and engine mounts. I'm almost certain this car is defective and needs to be recalled.

- Glenwood City, WI, USA

Mil P0171 code, replaced 3 valve covers because of the PCV and now I've been informed the intake manifold is defective.

- Monee, IL, USA

Check engine light shows up on dashboard, loud noise as though engine revving up, warning notification, a.C. not working overheating. Car was in driving mode on city street

- Rochester, NY, USA

It hasatates when exelorating and dass lights go light and dem for no rezen

- E Falmouth, MA, USA

2011 Chevy Cruze transmission problem. Occasional hesitation accelerating, clunking jerking transitioning through gears accelerating or slowing down while driving on city streets and highway. Tried to accelerate on highway and car took a long while to get up to speed while other cars behind me were honking horns for me to speed up. Dealer says all is fine and that's just how the transmission and turbo engine is! can never duplicate this problem. Now no longer under warranty, the dealer is willing to keep the car for a longer period. GM says it would "see" what they could do after the dealer physically inspects the transmission at my cost. The dealer charges $145. Per hr. Labor rate!! I went to another mechanic and had them change the transmission fluid because the dealer said the fluid doesn't need and he said it was black! had it changed after I read complaints on carcomplaints.com. I am just afraid that it will quit on me while traveling at high speed! I can't afford to spend money on a new trans if I will continue to have the same problems. GM should have a full recall on the 2011 Cruze. The car had only 29,000 mi. On it the first time I complained and now it has 69,000 and the problem manifests itself a little more frequently but not on a weekly basis. I am at my wits end and the problem is not in my head. People are in danger and GM isn't "owning" this problem. Extremely disappointed. I've maintained this vehicle faithfully with oil changes, etc. Since day one...responded to all recalls. Not going to dealer again. Always have something to repair or replace.

- Toms River, NJ, USA

Takata recall the PCV valve is built into the valve cover, there is a spring in the PCV valve that fails causing the emissions computer to not work correctly. Failure of this spring cause rough idle, loss of power, and failed emissions test. Multiple reports have been made.

- Bessemer, AL, USA

While driving to work I received the turn off ac engine to hot warning.the temperature outside was in the 50's. pulled over and saw the coolant was low, added coolant but it wouldn't stay in the tank. Took the car to arrowhead Chevrolet in peoria, AZ and was told it was the water outlet housing leaking and cost to replace was $490, the car has 69,000 and shouldn't be having this issue, the dealership could care less, called GM warranty and was told basically too bad and we are sorry but it's not under warranty and we will not provide cost assistance for the repair. Currently there is a recall for the coolant leaking at the water pump, but GM feels it shouldn't cover the water outlet housing. I'm sure it's leaking from the water pump but the service manager just wanted to make a dollar off a poor single mom. Shame on GM for knowing the issue with the coolant leaking isn't just related to the water pump but the whole cooling system!!

- Surprise, AZ, USA

Picked up car from shop after paying over $800 and the car stated to smell the car act as if it will catch a fire. Smoke coming out of the vents and under the hood. Called the dealer and no help the service manager will not return my call. I'm out of town two hours from my home. I will have to get a hotel room and I paid for rental car for two days already.

- Brunswick, GA, USA