I bought a new SUV and my daughter wanted to buy my 2011 Cruze since we knew the history and I had done super maintenance on it, so I didn't trade it in on the new vehicle. She began complaining about a smell but couldn't say WHAT it smelled like. We took it into a Tires Plus location and they changed the oil. The smell didn't go away. She went back the next week and they said the top gasket was leaking. It was replaced ($250) but the smell was still there. SO we made an appointment and took it to a Chevrolet dealer. They said that the Oil Cooler HAD FAILED. This caused it to force oil throughout the engine and mix with the antifreeze. Every seal and every hose was ruined. Also the turbo was clogged. They said best estimate was $4,700 but worst estimate was $6,400 if they tore the engine apart OR $6,800 for a whole new engine. The car is only worth about $5,500 in trade. I am so pissed right now I can't see straight. The computer in the car NEVER indicated a problem. The Oil light didn't even come on. Up until recently all the maintenance had been done by a dealership. All recall notices were done by the dealership. I'm ready to choke someone because we had to go buy my daughter another car so she could get to work!!!

I again have been complaining of a burning smell like oil burning on the engine upon stopping and I was told while my car was under warranty that nothing was wrong. But with my car not being under warranty all of a sudden I have an oil leak. Oil is leaking!!!!!!! I have been going to only the dealer, against my ever even trusting a dealer, because I was referred and told that they don't take advantage of you. Mike Anderson Chevy is full of BULL!!! These are the same issues that I complained about when the car was warranted and now that it is not I am going to have to come out of my pocket for $1100. I don't have that kind of money!!!!.

I will never let the dealer maintain my vehicle ever again!!!!!!!!!!!! They are not building loyalty!!! I won't buy from them either because there are many Chevy dealers that I can go to.

At 21,5K miles the crank seal failed. The oil that leaked caused the serpentine belt to come off. All this at 70+MPH on the freeway. Little to no oil and no water being pumped due to the loss of the belt. Needless to say the engine got extremely hot- to the point it was popping and snapping when I got off the road and shut it off. Dealer did repairs under warranty without telling me what had happened. I asked GM to address the fact that the engine had reached very high temperature. GM service responded "if the engine runs then there was no damage". Dealer has done little to back me up. Most likely my last GM purchase.

At not even 500 miles on the car I noticed a few dark brown spots on my driveway at home. I rolled the car back and noticed that more spots were dripping from the car. I crawled under the car the best that I could and noticed that it was collecting right around the transmission and dripping down. I called the dealership and they told me to drive it over. I got there and it was dripping oil constantly on their polished floors in the service bay. They issued me a rental and proceeded to work on it. It took nine days to fix because the mechanics had trouble removing the surrounding parts to gain access to this seal. They ended up bending the replacement seal and having to order a new one. The oil came from the rear main crankcase seal - installed backwards during the installation process in the manufacturing plant. The oil soaked the clutch and made the mechanics suggest replacement. Who seriously delivers a car in the 21st century that forms an oil leak at less than 500 miles.