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CarComplaints.com Notes: What’s that smell – it’s a tad sweet with a tinge of chemical toxicity? If you own a 2011 Cruze it’s probably a coolant leak. It’s a widespread and notorious problem for the car and is the subject of a class-action lawsuit filed in the state of New York. And that’s not the only problem 2011 owners face…

Many say the 2011 model year suffers from a throttle lag that is probably due to a fauly electronic throttle control. The problem is signifigant enough that some owners say they are too scared to drive their cars. Those that do get behind the wheel often say their transmission isn’t shifting properly and problems start occuring as early as 15,000 miles.

All of this leads us to say you’re probably better off without this car’s headaches (they’re probably chemically-induced anyway).

6.0

fairly significant
Typical Repair Cost:
No data
Average Mileage:
350 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. not sure (1 reports)
2011 Chevrolet Cruze engine problems

engine problem

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2011 Chevrolet Cruze Owner Comments

problem #1

Dec 292011

Cruze ECO 1.4L

  • Automatic transmission
  • 311 miles

A D V E R T I S E M E N T S

So i bought the car not too long ago, about 2 weeks ago from writing this complaint, the first problems i got with the car was loose plastic plugs falling from over my feet and onto them, the dealer replaced the plastic plugs, i have had squeaks from the dashboard which have been driving me nuts, as well the dealer tightened some bolts, (or they say they did). I have also had loose trimmings on the roof lining, and the biggest problems were that the car was backfiring in idle, the dealer told me it was because i used too high of an octane but in the manual it states that if car is knocking or backfiring put a higher octane in, the dealer pretty much told me it was nothing, and i also had problems when i shifted from park to drive the car lurches forward almost 3 feet, i almost hit a pole in my basement, so i told them all of this and told me its "normal" operation, so i called General Motors and all they could do was tell me they are only "obligated to fix the problems" and not return or replace a car, but if im getting them fixed why are things getting worse. Most recently i got the car back from dealer and the steering was off center, so i reported this and now they are coming to get car and fix it, all of this has been a huge inconvenience especially on a brand new car, im a student and don't have time or money for this, i thought a new car would stop all of this, clearly not, and i don't know what to do at this point. GM says they will send me a gift card and one free oil change, but that doesn't help, im lost hours of work because of this, i thought gm backed their products, especially the Cruze because its a "World Car" and they want it to perform, guess not, im very irritated.

- Zach H., Richmond Hill, Ontario, canada

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