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CarComplaints.com Notes: What’s that smell – it’s a tad sweet with a tinge of chemical toxicity? If you own a 2011 Cruze it’s probably a coolant leak. It’s a widespread and notorious problem for the car and is the subject of a class-action lawsuit filed in the state of New York. And that’s not the only problem 2011 owners face…

Many say the 2011 model year suffers from a throttle lag that is probably due to a fauly electronic throttle control. The problem is signifigant enough that some owners say they are too scared to drive their cars. Those that do get behind the wheel often say their transmission isn’t shifting properly and problems start occuring as early as 15,000 miles.

All of this leads us to say you’re probably better off without this car’s headaches (they’re probably chemically-induced anyway).

10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
52,949 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Cruze drivetrain problems

drivetrain problem

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2011 Chevrolet Cruze Owner Comments (Page 3 of 9)

« Read the previous 20 complaints

problem #127

Mar 192018

Cruze

  • 111,500 miles

A D V E R T I S E M E N T S

Car does not properly accelerate, so much so that I need to use the hazard lights to avoid being hit by the car behind me when accelerating after stopping at a stop sign or red light. This is not safe. I have small children. I drove 40+ miles (city miles) and had no issues getting there, but then when I attempted to turn the car on again to return home, the temperature gauge showed the engine go from cold to hot very quickly, displayed the message "engine hot A/C off" and it started making a loud squealing noise. At this point I swerved the car off the road because my daughter and I feared for our safety and thought it was going to explode. I put the car in park, we both opened our doors and took off running from the car until we reached a safe distance. I had to have it towed 40+ miles to my home. The mechanic checked the vehicle again and found that the radiator had cracked and that the water pump needed to be replaced. He replaced the radiator and also the water pump, and ensured the proper amounts of all fluids. Also, whenever I attempt to drive on the highway, the front end of the car gets very hot and the "transmission hot idle engine" message comes on and the ac, which was working fine, does not work now. Still, the mechanic could find nothing wrong with the transmission! the heat from the engine and transmission come straight through the front of the vehicle, which with no ac gets super hot in addition to the 80+ degree weather in central Florida (and it's not even summer yet!). every time I have to have tried to refuel the car within the past 2 weeks of me having purchased it, the engine stalls and stalls and stalls. It takes 10-15 tries to turn the car back on every time I refuel. In addition to this, once you actually get the car back on the car jerks when put in drive. I have to keep my foot on the gas or the car will shut back off.

- Orlando, FL, USA

problem #126

Mar 112018

Cruze

  • 70,000 miles
Driving along at approximately 35mph out and suddenly the car lost all acceleration. It would go in reverse, but not forward. No check engine light. Added some automatic trans. Fluid and that did not help. Removed the negative terminal from the battery for a few minutes to "reset". the car was then able to move forward, but very slow acceleration in 1st and 2nd gear. Check engine light came on, but I was unable to get the code checked because it was too late in the evening. Limped the car 20 minutes home. Once in 3rd gear and above, it ran fine. But when going from a dead stop, it would take forever to get out of 1st and 2nd gear. Additionally, the dash display no longer would show the drive shift control display. Only showed "D" and not M1, etc. Got vehicle home and it now shifts very hard when put in reverse.

- Canton, OH, USA

problem #125

Jan 032018

Cruze

  • 38,285 miles
You drive for 15 miles goes into limp mode have put 3 tecoms in the car and still does the same thing

- Peru, IN, USA

problem #124

Feb 032018

Cruze 4-cyl

  • Automatic transmission
  • 41,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Chevrolet Cruze. While attempting to make a 3-point turn, the vehicle was shifted into reverse, but failed to engage. The contact stated that after four attempts, the vehicle was able to shift into reverse, but the vehicle failed to accelerate and the check engine warning indicator illuminated. Also, a whistling sound was heard coming from the engine compartment. After the vehicle was coasted to the side of the roadway, turned off, and restarted, the vehicle operated correctly. The vehicle was taken to an independent mechanic who advised the contact to take the vehicle to a Chevrolet dealer for diagnostic testing and repairs. The manufacturer was notified of the failure and informed the contact that they would tow the vehicle to winter Chevrolet (3750 century ct., pittsburg, ca 94565). The dealer diagnosed that the transmission failed and needed replacement. The vehicle was not repaired. The approximate failure mileage was 41,000.

- Brentwood, CA, USA

problem #123

Sep 012017

Cruze

  • miles
2011 Chevrolet Cruze. Consumer writes in regards to lack of power and acceleration issues. The consumer stated the turbo position if the engine was heavily damaged and needed to be replaced. The brakeline had a fluid leak. The consumer requested to be reimbursed for the engine repair.

- Milwaukee, WI, USA

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problem #122

Feb 082018

Cruze

  • 127,000 miles
When taking off from stopped position the car jerked and would not shift to second, without tapping the gas peddle. After pulling into where I live, I stopped and tried to drive forward but it would not move only in reverse would the car move. The car is in the shop now. Still don't know what is wrong. I will never buy another Chevy Cruze.

- Murfreesboro, TN, USA

problem #121

Oct 012017

Cruze

  • 90,000 miles

A D V E R T I S E M E N T S

My car just went out. No warning no nothing. The dashboard wend haywire and was unable to read anything at all (speed, RPM, fuel or temp). The ignition downshifted on its own almost causing an accident while I was on the highway. Once safely off of the highway I tried to park the car in a proper parking space so that I could inspect the issue and it wouldn't reverse and shortly after would no longer go forward.

- Chicago, IL, USA

problem #120

Dec 012017

Cruze

  • 83,848 miles
Will driving with automatic transmission does not shift from 1 to any other shift and it just accelerates with any shifts and losing speed in the highway very fast which could cause an accident due to not been able to gain any speed. The engine light is on and according to an inspection showing transmission control system failure

- El Paso, TX, USA

problem #119

Nov 162017

Cruze

  • 3 miles
I was driving home on a highway during rush hour. The traffic was very slow moving - about 10 mph. After slowing to almost a complete stop, I pressed the accelerator and could not get the car over 3 mph. I was able to get off an exit and pull over. When I turned the car off and back on again, the car would not move forward at all - only in reverse. I had it towed to a mechanic, where I found out I have forward transmission failure - under 89K miles on the car and a 2011!

- Roselle Park, NJ, USA

problem #118

Nov 072017

Cruze

  • 70,000 miles
This is the second time in two years that the transmission stopped working causing an inconvenience of losing my transportation and this is getting expensive to keep fixing

- Tonawanda, NY, USA

problem #117

Sep 282017

Cruze

  • miles

A D V E R T I S E M E N T S

The car jerks when brakes are applied at a red light, sometimes it jerks very hard. It lags when trying to accelerate after a stop, dip, or speed bump. Delearship claims it's a break pedal position sensor. Yet when I took it in my check engine light was not on, but they said it's a solid code. (P057C) and I've taken it many times to the dealership and they never told me it had a code and I've had this jerking problem for 2 years now.

- Oxnard, CA, USA

problem #116

Sep 182017

Cruze

  • 175,000 miles
Car does not accelerate right away, hesitating while trying to accelerate. Problem has progressively gotten worse, now car jerks when trying to accelerate.

- New Braunfels, TX, USA

problem #115

May 102017

Cruze

  • 164,000 miles
Every time I stop or going my car acts like it don't want to go.

- Muskogee, OK, USA

problem #114

Sep 092013

Cruze

  • 28,296 miles
2011 Chevy Cruze transmission problem. Occasional hesitation accelerating, clunking jerking transitioning through gears accelerating or slowing down while driving on city streets and highway. Tried to accelerate on highway and car took a long while to get up to speed while other cars behind me were honking horns for me to speed up. Dealer says all is fine and that's just how the transmission and turbo engine is! can never duplicate this problem. Now no longer under warranty, the dealer is willing to keep the car for a longer period. GM says it would "see" what they could do after the dealer physically inspects the transmission at my cost. The dealer charges $145. Per hr. Labor rate!! I went to another mechanic and had them change the transmission fluid because the dealer said the fluid doesn't need and he said it was black! had it changed after I read complaints on carcomplaints.com. I am just afraid that it will quit on me while traveling at high speed! I can't afford to spend money on a new trans if I will continue to have the same problems. GM should have a full recall on the 2011 Cruze. The car had only 29,000 mi. On it the first time I complained and now it has 69,000 and the problem manifests itself a little more frequently but not on a weekly basis. I am at my wits end and the problem is not in my head. People are in danger and GM isn't "owning" this problem. Extremely disappointed. I've maintained this vehicle faithfully with oil changes, etc. Since day one...responded to all recalls. Not going to dealer again. Always have something to repair or replace.

- Toms River, NJ, USA

problem #113

Aug 102017

Cruze

  • 92,800 miles
Powering down also ac.some times stop runing.the pvc was not made right had to replace it was cauesing a vac. Leak with no recall.now there is a posting about the intake exioes manfold broken down may have to replace mother and canylt ventor.a again no recall.

- Sun City, AZ, USA

problem #112

Jul 202017

Cruze

  • 108,000 miles
The transmission is shifting harshly and in regular sometimes it will increase the rpms to five or six thousand rpms before it will decide to shift off to the next year this usually occurs within the first and second gear in stop-and-go traffic

- Tuscaloosa, AL, USA

problem #111

Jun 062017

Cruze

  • 171,000 miles
I have had numerous issues with this vehicle, with today ending in loss of power while doing 70mph on interstate 95N. Prior to this issue, my dashboard and radio would flicker on and off, then the message "service stabilitrak" would pop up and go away. This morning while driving on 95N my vehicle lost all its power causing me to pull off onto the shoulder. My car cut off and would not cut back on for about two minutes. When I cut it back on, my car began to shake and code P0723 (speed sensor) popped up. This nearly scared me as I could have ended up in a major accident. Now, my car is at the shop and the transmission has died. I see numerous complaints on the same issue but no recall released. I will be without a vehicle and upside down on my car now. I have complained to Chevrolet before about my vehicle randomly shutting off, but I guess this will not go noticed until the worst happens.

- Triangle, VA, USA

problem #110

May 082017

Cruze

  • 75,000 miles
The contact owns a 2011 Chevrolet Cruze. The contact stated that the vehicle experienced a loss of power without warning. The vehicle was towed to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.

- Marion, VA, USA

problem #109

May 022017

Cruze

  • miles
The contact owns a 2011 Chevrolet Cruze. The contact stated that the gears failed to properly change over from park. Also the vehicle jerked and stalled several times without warning. The dealer diagnosed that the transmission needed to be replaced. The VIN was not included in NHTSA campaign numbers: 11V273000 (power train) and 16V502000 (electrical system, power train). The manufacturer was notified. The failure mileage was not available.

- Middletown, PA, USA

problem #108

Mar 212017

Cruze

  • 55,000 miles
Transmission coolant line seems to be seeping or leaking and is close to the turbo and could cause a fire.

- Saint Louis, MO, USA

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