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CarComplaints.com Notes: What’s that smell – it’s a tad sweet with a tinge of chemical toxicity? If you own a 2011 Cruze it’s probably a coolant leak. It’s a widespread and notorious problem for the car and is the subject of a class-action lawsuit filed in the state of New York. And that’s not the only problem 2011 owners face…

Many say the 2011 model year suffers from a throttle lag that is probably due to a fauly electronic throttle control. The problem is signifigant enough that some owners say they are too scared to drive their cars. Those that do get behind the wheel often say their transmission isn’t shifting properly and problems start occuring as early as 15,000 miles.

All of this leads us to say you’re probably better off without this car’s headaches (they’re probably chemically-induced anyway).

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
28,900 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Cruze body / paint problems

body / paint problem

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2011 Chevrolet Cruze Owner Comments

problem #3

Sep 012020

Cruze

  • miles

A D V E R T I S E M E N T S

2011 Chevrolet Cruze ltz door handle chrome plating is pealing off and has created a sharp edge that cuts on contact.

- Pekin, IL, USA

problem #2

Jul 072014

Cruze 4-cyl

  • 36,500 miles
I had my car park in the front yard. It rain on that date until the next morning. When I got into my car I notice on the front passenger side up under the dashboard that it was soak and wet from the rain that we got. I didn't leave any windows down. The only way the water could of got in is through a leak in the lining around the windshield. I never had it replace before. I don't understand how a car that you don't hardly rive could get flooded. I keep it covered up. Its just that 1 particular day I left it uncovered overnight and it get rain it. I know the lining or insulation should hold up longer than 4 yrs? that is I consider a defect.

- Jasper, TX, USA

problem #1

Mar 272014

Cruze

  • 50,200 miles
The front chrome interior door handles on my 2011 Chevy Cruze that I purchased is peeling off. The edges of the chrome are extremely sharp. Both my wife and I have cut our fingers on both front door handles while exiting the vehicle. It is no paper cut either. Pretty deep and painful. I ended up placing tape around the handles as a quick fix from being cut. When I contacted the dealership, I was told it would be $150 for a new handle and that it did not include instillation. After reading numerous complaints online and observing a copy of a letter from Chevrolet admitting there is a defect in the handles, I wonder why there has not been a recall as of yet on this issue.

- Hilliard, FL, USA

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