CarComplaints.com Notes: What’s that smell – it’s a tad sweet with a tinge of chemical toxicity? If you own a 2011 Cruze it’s probably a coolant leak. It’s a widespread and notorious problem for the car and is the subject of a class-action lawsuit filed in the state of New York. And that’s not the only problem 2011 owners face…
Many say the 2011 model year suffers from a throttle lag that is probably due to a fauly electronic throttle control. The problem is signifigant enough that some owners say they are too scared to drive their cars. Those that do get behind the wheel often say their transmission isn’t shifting properly and problems start occuring as early as 15,000 miles.
All of this leads us to say you’re probably better off without this car’s headaches (they’re probably chemically-induced anyway).
10.0
really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
1,000 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Chevrolet Cruze. The contact stated that the driver was driving approximately 70 mph, when she began to feel a lot of heat near her feet. The vehicle was maneuvered to the emergency lane. The fire department informed the contact that the heater fell apart and released an excessive amount of extremely hot water into the vehicle. The driver sustained second degree burns on her feet as a result. The vehicle was towed to an authorized dealer, but the failure was not diagnosed. The manufacturer was made aware of the failure, but the contact had not received a response for approximately two months. The failure mileage was 1,000. Updated 10/31/12 updated 11/1/2012
- Ballwin, MO, USA
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- Ballwin, MO, USA