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CarComplaints.com Notes: What’s that smell – it’s a tad sweet with a tinge of chemical toxicity? If you own a 2011 Cruze it’s probably a coolant leak. It’s a widespread and notorious problem for the car and is the subject of a class-action lawsuit filed in the state of New York. And that’s not the only problem 2011 owners face…

Many say the 2011 model year suffers from a throttle lag that is probably due to a fauly electronic throttle control. The problem is signifigant enough that some owners say they are too scared to drive their cars. Those that do get behind the wheel often say their transmission isn’t shifting properly and problems start occuring as early as 15,000 miles.

All of this leads us to say you’re probably better off without this car’s headaches (they’re probably chemically-induced anyway).

8.0

pretty bad
Typical Repair Cost:
$1,200
Average Mileage:
48,600 miles
Total Complaints:
3 complaints

Most Common Solutions:

  1. not sure (2 reports)
  2. added a bracket underneath to protect from debris (1 reports)
2011 Chevrolet Cruze AC / heater problems

AC / heater problem

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2011 Chevrolet Cruze Owner Comments

problem #3

Nov 102015

Cruze

  • Automatic transmission
  • 85,000 miles

A D V E R T I S E M E N T S

Car has been a headache from mile 1. Besides all the recalls, the driver heated seat stopped working after 1 winter season. Finally fixed after 4 attempts. Now in 2016 the condenser has a coolant leak. Who puts a condenser in the nose of a car without some sort of protection? Chevy does! $500.00 it will cost me.

- frankye, Jacksonville, FL, US

problem #2

Jun 052013

Cruze LT

  • Automatic transmission
  • 49,710 miles

A/C stopped working so I took it to GM, they said its a problem with the a/c condenser, a pebble may have punched a hole in it when driving on the hwy. (Found it kind of odd that they knew what it was right away). They said they couldn't fix because it was not covered under the warranty. What pissed me off is I went home and saw a commercial for a new 2013 Cruze that had a grill cover that automatically activates when your on the hwy. I called GM and opened two cases and they said that it's not covered although it's clearly a design flaw. They said that they re-design the cars all the time in the newer models but the only sh*t that changed with the new model was the problem that they know is present in all 2011 that they refuse to fix.

You can Google Cruze a/c condenser and see how pissed off people are. Funny thing is I was ready to upgrade to an SUV but because of this sad and deceitful behavior on the part of Chevy, the Traverse is no longer an option. Not to mention now the car is leaking coolant which I don't mind fixing because it's wear and tear but it's the principle. Oh. and the throttle body was also replaced at 65000km and it was not covered under warranty because it's no longer considered part of the engine...lol Oh Chevy u suck.

- Jones J., Burlington, ON, canada

problem #1

Feb 202012

Cruze LT1 V4

  • Automatic transmission
  • 11,000 miles

In February, the weather became really warm. I turned on my AC unit and it wasn't working. I took it to the dealer and was told the compressor had been damaged from a rock. My insurance paid for the compressor, less my deductible. But they wouldn't pay for a portion of the repair; a bracket to be installed to protect the compressor. Since this was a design flaw, to me anyway, I requested Chevrolet to pay for this and they did. However, the fix will only be applied once damage occurs. I asked if they would go ahead and put the bracket on my wife's Cruze and they would not. It's only a technical bulletin rather than a recall.

- Dan S., Hermitage, TN, US

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