This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My rear passanger side rim has cracked from normal driving on a 2017 with 6550 miles on it. Had the tire replaced, next morning there was no air in tire, took to GM dealership was told rim was cracked, and was not covered under the B to B warranty
An intermittent, slow leak in the passenger rear tire was determined to be due to a crack in the rim. No evidence of a hard impact can be seen on the tire or rim, failure found on 12/26/19
Had new tires put on car as they showed wear on the inside only 19000 miles but was told I had two bent rims and they needed to be replaced. Car has been pampered and no way should have damaged rims. Car is a weekend driver / show car with about 6500 miles a year. They are upgraded aluminum factory rims. Warranty is up in April 2020 but are not covered as dealer says its from my use.
Left rear tire had been leaking about 1 pound a week, took it to dealer and he found a crack in the wheel. GM and dealer said it was caused by pot hole or speed bump even though there was no tire damage. The car is still in dealer shop waiting to have new wheel installed.
An intermittent, slow leak in the left rear tire was determined to be due to a crack in the rim. No evidence of a hard impact can be seen on the tire or rim (internally or externally). No specific instance of an impact with a road hazard is recalled or associated with the wheel failure. Failure discovered on 12/16/19
- Pleasanton, CA, USA
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My complaint centers on GM ignoring serious safety issues with cracks in defective wheels on their C7 Corvette Z06 and gs models potentially causing accidents, injury and deaths due to defective wheels. I was having my tires replaced on my 2017 Corvette Z06 by discount tire (txd56). Manager informed me that right passenger wheel was cracked and will not be able to hold air and could not be repaired, only replaced. I took car to classic Chevrolet - grapevine, tx. The service department confirmed crack but said that they were not allowed to make a decision on warranty coverage due to GM policy specific to Corvette Z06 and gs models. The dealer service department completed an inspection and included following comment: 996 C/S pass side rear wheel cracked. Did pra thru GM and GM declined to assist customer. Photos of the wheel clearly show the crack but no other damage to the wheel. I called GM customer assist center for further clarification. GM sr. Advisor sent a voicemail and email saying that my vehicle was "out of warranty" ( which is not true, as coverage is thru Dec 22,2019.) and that there are no defects to the wheel. When I followed up with another call, sr. Advisor acknowledged that my vehicle was still under warranty, but still denied coverage under bumper to bumper warranty and said wheel was damaged. I told them that based on review of pictures and visual inspection of the wheel there is no visible damage to the wheel only the crack.(wheel still in my possession). Based on Corvette organizations and postings, considerable numbers of complaints have been made to GM of defective wheels causing air leaks. GM has denied nearly all of these occurrences as "damage" and not a defect. There are 2 class action suits filed against GM for not correcting defective 2015 - 2019 Corvette Z06 and gs mode wheels.
My 2017 Corvette Z06 convertible has 4 bent wheels, including one that is cracked and leaking air. I have not hit any pot holes or anything that would cause the wheels to bend or crack. GM had denied 3/36 bumper to bumper warranty claim to replace the wheels at 4000 miles in 6/2019. Car presently has 6000 miles on it. The cracked wheel will eventually get worse, possibly causing a catastrophic wheel failure while driving.
The rear tire on my grand sport started leaking air. I took it to the dealership and was told it was repaired. It was leaking again the next day and I took it back again and I was again told it was fixed. I took it back and was advised the rim had two cracks. Estimated repair cost 1,305 to start out and that it would not be covered under the warranty. I contacted Chevrolet and the next day I received a call from the dealership. Long story short they cut me a deal on the repairs and reduced my cost to $620. I was not happy but I love the car and I hated to have an expensive car sitting the garage and on top of that unreliable. I gave in and paid the $620 bucks and I am concerned about it happening again or too one of the other rims. I am disappointed in Chevrolet. My friend is an ex sheriff and told me to be careful because if a rim is cracked he has seen numerous accidents where the rim disintegrates especially at higher speeds. All four rims should be replaced by Chevrolet under the warranty.
With only 11K miles my car developed a leak in the right rear wheel, so bad that it would go from 40 to zero psi in 15 minutes. I discovered I had a cracked wheel in the right rear. During repair I found both front wheels were bent. I have never run over anything to cause this. Chevrolet denied the warranty claim, stating I caused the damage. To repair the car, I had to buy a used set of wheels...of which one was also cracked in a similar fashion. There is a design flaw which is a safety concern with these wheels. In addition, the bent wheels caused 3 out of 4 tires to be completely shredded in only 11,000 miles. The only good tire is the one on the un-damaged left rear wheel. I have never had a car shred 3 tires to the cords irregularly while one has 80% tread remaining. The one good tire is on the only non-damaged rim.
Loosing tire pressure and found both rear wheels were cracked 3/20/2019. Dealer said I hit a pothole so they would not be covered under warranty. Suspect it was because I drove in sport mode. Since then, I have been driving in touring mode and found another crack today 11/25/2019. I don't recall ever hitting a pothole and driving conditions have been safe.
My 2017 Corvette grand sport tire pressure sensor (tps) came on for both the passenger side front and rear wheels. Upon inspection of the tires losing air, the auto shop found that both rims were bent and cracked. Therefore, I decided to incur the expense and get both repaired until I can purchase new wheels. Since I had not hit any potholes or anything else that would cause major stress to the wheels, my mechanic and I determined that these cracks must have happened while driving on the highway. Because there is a large number of reports of cracked or bent wheels on C7 (2014-2019) Corvettes, I am reporting what has happened to my 2017 Corvette grand sport.
Both rear rims cracked on the inner side, odometer reading is 18579. Vehicle is used as a touring car. Car was bought new March 2019. GM will not warranty the rims.
The left rear wheel (stock, oem) cracked while on vacation and there being no other option and since the tire was losing air I had the wheel welded. A few days later, while still on vacation, the same tire was losing air again. It was determined that the weld was intact but that there were three additional cracks. After having those welded I limped along until I could acquire a new wheel. The right side rear also show a crack when I retuned from vacation and had occasion to replace all wheels. I shipped the wheel with 4 welded cracks home and still have it for evidence if needed. All cracks have happened while driving on the highways-both going straight and turning. Cracked wheels on 2017 Chevrolet Corvettes have happened on too many different vehicles to be a coincidence and, in fact, there is a pending class-action lawsuit regarding them.
In the past year my rear alloy wheels have suffered two separate cracks in the left rear wheel and one crack in the right rear wheel causing flat tires. On each occasion I went to my Chevy dealer and was told that this damage was not covered under my bumper to bumper warranty. I had to have the wheels repaired at my own expense. The dealer told me that these wheels are fragile because they are low profile. This car has never been driven off-road or tracked nor hit any major potholes. I am 76 years old and have driven millions of miles and owned dozens of cars and have never had a bent or cracked wheel before. These incidents happened in September of 2018, August of 2019 and October of 2019. I am now afraid to drive this car because of the danger of driving on unsafe wheels. By the way, these rims cost over $800 apiece. I have met many other owners of 2017-2018 Corvette grand sport and Z06 models that use the same wheels and have had to deal with the same problems of cracked and bent wheels that were refused warranty coverage by Chevrolet. Online blogs have stated that Chevrolet doesn't keep records of all of these claims that they refuse to honor. If Chevrolet refuses to deal with these problems there should be a government recall to force them to correct the serious danger posed by these substandard wheels. It also appears that there is a class action suit that is being created to force some action and reimbursement from the manufacturer.
When my vehicle had around 14K miles on it my rear tires we worn bad.so I replaced both rears.the technician told me to come look at the 2 bent rims I have.I asked if he could balance them.he did the best he could.I have a bad vibration when passing at H way speed and after a new alignment the car wonders alot.cost of 2 new rims and being unavailable for replacement has put saftey in the backseat. I am very careful driving to avoid pot holes and pavement imperfections.reports of these rims cracking.hopefully no one gets killed before something is done.GM will not honor any replacements even if you had 100 miles on vehicle.very poor design to pass for usa standards rims are poorly designed and deemed unsafe. I bet my fronts are bent too? when my tires need replacing they will be checked
In under 15000 miles this crack was found at a tire replacement. I'm glad it was caught before any kind of catastrophic failure. The wheel was replaced under warranty since there were no other signs of damage, abuse, or bending.
2017 oem Corvette grand sport wheels are unsafe due to soft material. I have had 3 bent wheels straightened last year, and now I have 1 bent rear wheel and 1 cracked rear wheel. Chevrolet is not correcting this situation under warranty. I have a secondary tire and wheel contract that I bought from my dealer. The provider is stating that they will only pay to a maximum of $600 in claims for wheel repair, unless the wheels/tires stop holding air. This is GM's problem to fix.
A D V E R T I S E M E N T S
- Sarasota, FL, USA