This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle was parked. After starting the steering wheel would not turn. Dashbord message stated "remove key wait ten seconds." I did and restarted the vehicle but the steering wheel would not turn. Dashboard message stated "service steering column." After repeated attempts of stopping, starting vehicle and trying to turn the wheel it remained locked. I called aaa for a tow truck - while waiting for it to arrive I continued to try to unlock the wheel. After around twenty minutes of trying it finally unlocked. I cancelled the tow truck and drove to the dealer. If I had known the steering wheel could lock again while I was driving, as I determined by subsequent internet research, I would not have driven to the dealer. My out of pocket cost for the dealer's replacement of the steering column lock was $100 because I have an extended warranty. This is a serious safety concern and should be the subject of a recall. Ref. In EA02-031
When attempting to start car, engine would not start and driver information display read "remove key and wait 10 seconds". key was removed, and after 15 seconds, attempts made to restart car. Engine then started, but driver information display read "service steering column lock" at which time I attempted to turn steering wheel and found it would not turn in either direction. Engine then stopped running after about 15 seconds. I attempted to restart car a number of times, but same problems persisted. I removed and checked fuze #23 per Chevrolet repair manual, but fuze was okay. Again attempted to restart car, but same problem was still present (steering wheel was locked and couldn't be turned). Tow truck operator later advised that he had towed five Corvettes with smae apparent problem in last two weeks. Chevrolet delaer subsequently advised that Chevrolet initiated a recall this week, but for 1999 Corvettes (and possibly newer, only). My 1998 is apparently not covered by the recall. This problem would be particularly dangerous if it occurred while the vehicle was moving. Ref. In EA02-031
Service column lock was displayed on the drivers information center, which stoped the steering wheel from being turned. The front rotors warped at 7000 miles, I had them turned, but they warped again and will have to be returned to make them smooth ref. In EA02-031
PE99066, steering column lock module; consumer is receiveing messages to service the steering column lock. This problem has not stopped consumer from driving the vehicle. But, dealer does not know how to correct problem at this time. Ref. In EA02-031
While driving down on interstate in the middle of traffic. The information warning system displayed a message that read active handling system was malfunctioning. Ater display message the check engine light came on, then engine lost power. Consumer felt that if systems failed it could lock up the brakes and posible injuries could occur.
- Nashville, TN, USA
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- Norfolk, VA, USA