This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was involved in accident where a driver ran a red light traveling approximately 60-70MPH and collided with the front of my 2021 Chevy Colorado ZR2 (22700 Miles). The hood was torn off, the entire front end of the truck was crushed with significant damage to the engine. The OnStar / SOS system also failed to work after the crash. The truck was deemed a total loss. I have spinal injuries, head and neck injuries, as well as leg injuries due to my knees taking the brunt of the impact into the dash. The airbags did not deploy.
The contact's son owned a 2021 Chevrolet Colorado. The contact stated that while her son was driving on a county road at an undisclosed speed, the vehicle inadvertently crashed into a tree 4-6 feet away from the road, and caught fire. No further information was available on the occurrence of the crash. The contact stated that the air bags may have failed to deploy. The fire was extinguished with the assistance of the fire department. The contact's son may have been pronounced dead at the scene. The contact's son was transported out of the vehicle with the assistance of emergency units and was airdropped to the hospital, where it was diagnosed that he sustained brain hemorrhage and third-degree burn on 65% of his body. The contact was unsure whether a fire department report was filed. A police report was filed. The vehicle was towed to an auto body shop where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 5,000.
The contact called on behalf of his client's father who owned a 2021 Chevrolet Colorado. The contact stated while the client's father was attempting to turn around on a narrow road, the vehicle fell off a cliff and crashed into a creek bed. The air bags did not deploy. The driver passed away due to a broken neck and fractured spine. A police report was filed. The vehicle was towed to a tow lot. The vehicle was deemed totaled by the insurance company. A dealer was not contacted. The manufacturer had been informed of the failure and inspected the vehicle. The failure mileage was 950.
- Charleston, WV, USA
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- Wichita, KS, USA