This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This truck has roughly 41000 miles on it. As I was driving home from work on [XXX], I heard a faint noise and then my truck just lost power and died on the freeway. There were no engine warning lights on and did not want to restart and stay running. After a few times of starting and dying the message on the dash said keep driving engine is in regen. This is a diesel truck and the newer ones have a regeneration that is done with DEF. I was unable to get it off onto the exit, but did get it off the roadway. The vehicle was towed into the shop on February 3rd, 2024. The shop had to order parts and said that it was just a faulty part. I received the truck back on March 14th. I drove it home from the shop and to work for two days putting roughly 100 miles on the truck. On my way home on [XXX], the truck died again with no warning at all. Same symptoms, just no power and no warning. The truck was towed back to the shop where it still sits today. The problem is there is an issue with this thing dying without any warning at all. The dealer and Chevrolet techs have been unsuccessful in finding the problem. It has been almost 6 months in the shop with literally no idea of what is wrong. I feel this is a serious safety issue that could leave people or families stranded without any warning or idea of how to repair. I feel this should be investigated and brought to someone's attention. I have contacted Chevrolet, but unfortunately they have left everything up to the dealership. The dealer is Auburn Chevrolet in Auburn, WA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I cannot remove the key from the ignition switch after shutting it off. The engine will shut down but the key stays on the accessories position eventually causing the battery to go dead. It doesn't do it all the time, but it at some point in time it will become permanent. I consider this a very serious safety issue as I cannot lock the vehicle therefore it can be very easily stolen. Since I cannot lock it, a child could get in the vehicle and start it up and who knows what would happen after that. I also owned another GM vehicle with the same issue the key could not be removed from the ignition switch. Because an injury was involved a GM Rep came to check it out. After working several hours, he told us he could not find anything wrong with the ignition. It seems funny we never had an issue with it after he had checked it out. Lawsuit averted! I firmly believe this is a serious safety issue must be investigated!!
When I put the truck in park it goes into park fine. I can turn the engine off but I can't remove the key because the ignition switch won't go all the way forward. The lights stay on and also the radio. I had to repeatedly start and stop the truck and move the gear shift selector to remove key. I had the same problem in February 2022. The dealer fixed it by replacing gear shift selector while under warranty. The problem was remedied. Said this was happening and there was a TSB about this problem. This problem was never consistent. Now in Aug. 2023 I am having the same problem. The truck is no longer under warranty and the dealer says that I must pay to have it diagnosed and fixed. Chevrolet is aware they have this problem with several different models and don't want to acknowledge it and take responsibility. There are several class action lawsuits filed about this. This is a safety issue because I just can't leave the truck with the key in the ignition. I looked online and have seen that Chevrolet has this problem with several models of different years. They should find a solution and have a recall to address this problem. The dealer also told me my truck was actually worth less if I were to trade it in because of this problem. Should have said something in 2019 as they knew about this problem since at least 2016. They fix the problem by replacing faulty parts with the same faulty parts.
Key gets stuck in the ignition switch. Will NOT turn all the way to off. Radio keeps playing, lights stay on, key can NOT be removed. Engine does turn off.
- Hookstown , PA, USA
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COMPONENETS FAILING: Passenger side headlight and blinker keep failing. Driver side running light keeps failing to illuminate. Driver side rear brake lights keep failing. Rear passenger side reverse light and blinker failing to illuminate. SAFETY: I have no way to safely drive in the dark or daylight because the blinkers and headlight are failing to work properly. INSPECTION and CONFIRMATION: The problem keeps reproducing itself about every month or so since purchase, July 4th of 2022. The dealership has attempted to work on the problem four times already. Three times at the same dealership and once at another auto shop. The dealership is the only one that has inspected it. They have been in communication with the engineers on multiple occasions. KNOWN PARTS REPLACED AT THIS TIME: The BCM, wiring harness, fuses, and fuse box have all been replaced since September of 2022 to now, March 7 2023. WARNING MESSAGES RECIEVED: The only warning messages I have gotten are blinker failure, break light failure, head light failure.
It's been a year i bought this 2019 chevy Colorado about having the truck a week i went back to where i bought the truck told the guy that sold me the peace of sh*t the key gets stuck in the ignition i carry a jump starter with me truck starts when it wants. and when driving on a road that has kid of sharp turn the truck slides like u lose kind of fells like u losing control espial on a rainy wet day it scary to drive the truck
The 7in infotainment system regularly has problems. Most of my problems occur during and after phone calls. When talking, my audio will echo me at a loud volume for a brief second and then cut out for 3-5 seconds. When it comes back the audio will not always be at the volume it was previously. Sometimes louder sometimes very quiet, either way I have no control to change it. This will regularly happen 2-5 times during a 30 min phone call. Usually when I hang up after this happens the problems will persist. Sometimes all audio goes out, sometimes I will lose the ability to control the volume, and sometimes the volume will adjust after a 5-10 second delay. The display will sometimes blackout or reset. These problems are system wide across all audio functions including FM radio, Bluetooth audio, and apple carplay. The only way to correct the issue is to pull over, turn the vehicle off, and open the door.
The contact owns a 2019 Chevrolet Colorado. The contact stated that while operating the vehicle, the temperature gauge would not operate and the engine light would remain illuminated. Also, the transmission had intermittently experienced slipping. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 40,000.
Ignition Key Cannot Be Removed and / or Does Not Rotate to the Off Position. This has been going on for about a year and I have taken it to the dealer 3 times and they are unable to fix the issue. I have searched online and there are many Chevy Colorado owners facing this issue. https://www.cargurus.com/Cars/Discussion-t58416_ds944027
While driving with the radio at a normal volumn the volumn on the radio will spontaneously turn all the way up without warning. It is exteremly distracting while driving as you never know when this is going to happen which could result in an accident or loss of control ove the vehicle.
Ignition Key Cannot Be Removed and/ or Does Not Rotate to the Off Position. It started about three weeks ago and has gotten progressively worse. The engine turns off but the vehicle remains energized. Repeat start, gear cycling, steering wheel movement and holding the shifter detent randomly allows the key to be moved to the fully off position and removed. Reference GM bulletin PI1429B. Applies to my 2019 as well. Dealer did no research when I took it in and could not reproduce at time of inspection. Said it was out of warranty and without being able to reproduce, would have to have a tech try to reproduce then diagnose.
As I went around a turn (low speed), the truck lost power steering for about a half of a second. It came back online right away, but caused me to take the turn poorly. At the same time, the engine shut down and all of the lights on the dash went out. I stopped the vehicle, put it in park and restarted the vehicle. Everything then worked as if nothing was wrong. There are not any warning lights. It was as if someone simply turned off the ignition for a minute.
Key gets stuck in ignition when shutting engine off leaving driver stranded and stuck with vehicle until key releases from ignition. No warning lights.
2019 Chevy Colorado with 13125 miles driving St rt 45 lisbon Ohio 40 - 45 mph up slight grade, noticed / smelled smoke in console area between seats, tried to do minor acceleration to get over slight grade and the engine died. Pulled into parking lot to stop and no brakes no power steering, tried emergency brake still did not stop. Split decision to either crash into concrete barrier or get back onto highway. Light traffic so muscled truck back on highway and bumped curb to try and slow vehicle. Finally slowed enough to try emergency brake again and it worked to stop truck. Put truck in park and exited vehicle, with flamed shooting out driver side underneath between driver door and passenger door. Running board hot enough to burn my jeans as I exited. Volunteer fire fighter tried to put out fire with fire extinguisher as did highway patrol. Flames still active. Volunteer fire department arrived and after about 15 min had fire put out. No warning chimes, no flashing lights, nothing to indicate a problem. Insurance company had independent investigator look at vehicle, he/she believes is a General Motors issue and has contacted them to also investigate cause.
The contact owns a 2019 Chevrolet Colorado. The contact stated that while driving at 65 mph, there was smoke coming from the front windshield. The vehicle was pulled over, opened the hood and let the vehicle sit for a while. The vehicle was taken to the arcadia Chevrolet Buick located at (210 S brevard ave, arcadia, fl 34266) where it was diagnosed that the heater core needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 38,000.
The gas tank/gauge will be on "full", then-while driving, the gas gauge will go to "E" and the dash will alert you as to no fuel. Upon taking this vehicle to the dealer the first time, the dealer could find no issues through the computer. The "second" occurrence-the vehicle was taken to a different dealer, and they stated the fuel level sensor needed to be replaced. The "third" occurrence-the gauge went to "E", while driving, the dealer claimed it was now a cord/wire that attached to the fuel level sensor running the length of the vehicle under the truck. Since it "appears" the resolution to this issue is questionable, and the dealer(s) have not fully corrected the issue, how can I be confident the vehicle actually has fuel? also, there is an issue with the blue tooth linking to "I-phones/ios systems (only), not android phone/systems, as call/text notifications may not always alert while you are in the vehicle. The first dealer stated they contacted GM, but so far-there is no final resolution from GM regarding the blue tooth issue with I-phones/ios systems. I do have all receipts for all actions taken regarding this vehicle.
A D V E R T I S E M E N T S
- Covington, WA, USA