This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Truck started having electrical issue after finding a dead squirrel in the engine. Taken to dealership 9/2/2023 and was told the wiring harness needed replacement. Left the truck there for 2.5 months with no repair so we brought the truck home in December 2023 and asked them to call us when they got the part. Had a rainstorm the following day and the truck tried to start itself, wipers running, lights flashing, and smell of something burning. Disconnected the battery and had truck towed to Beach Chevrolet Dealership. Damage was worse than they originally thought and we still needed a new wiring harness. That particular wiring harness has been discontinued by GM and they are unable to find the part anywhere. The truck is still at the dealership and it will be 8 months on May 2, 2024. State Farm refuses to total the truck and we have no idea when our vehicle will be repaired. Have contacted GM customer Disservice repeatedly with no resolution in site. What recourse do we have?
Power steering stops working on and off out of no where no engine light until power steering is actually not working. Transmission shudders also which both are known issues to these year model trucks.
Front Passenger airbag always showing it is "OFF" whether someone is sitting in seat or not. The dealer wouldn't fix this unless I paid a diagnostic fee of $185. Also Radio infotainment system doesn't respond to touch, however it has a mind of its own, blaring radio volume up and changing channels on its own. Very distressing and distracting while driving. Also a $185 diagnostic for looking at this as well. I had purchased an extended warranty and extended maintenance agreement. The dealer told me they won't fix it unless I pay for the diagnostics and they won't have the extended warranty company fix it under my original extention warranty agreement. This all happened before my vehicle had 26000 miles.
Radio system/touch screen control beeps repeatedly (like someone is selecting buttons on the control head), changes screens and modes by itself while driving. Very distracting while driving.
The computer screen jumps around with the dash data when you are driving. The radio changes functions and channels. This is a huge distraction and dangerous when driving. Additionally, when you turn the radio off the screen keeps jumping around to different functions and channels.
- Dana Point, CA, USA
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The radio will change stations, switch apps, make phone calls all on its own. The drivers info center, located on the gauges will switch constantly to the radio setting, removing the speed that I'm traveling at. This is super dangerous as it is a distraction from driving. Its so bad I have to turn the radio off to drive safely.
The touch screen for the radio and steering controls for the radio on the steering wheel start changing channels on the radio, the touch screen starts clicking, and going through the stations, satellite stations, and flipping through all of the home screens. When trying to stop this will the truck is running is a hazard because the touch screen does not work, nor does the volume or channel controls on the steering wheel work. The clicking and changing of stations and screens is a hazard when on the freeway because of a distraction that cannot be turned off. Even when turning off the radio the clicking and touch screen continues to roll through all of its menus making noises. This starts to happen about 5 minutes into operation of the truck. Additionally, the menu on the dash, not the touch screen, starts changing menus and sticks on the radio stations and then you cannot view the mileage or amount of gas left. Nothing stops these actions except for turning off the truck for a few minutes.
2017 Chevy Colorado. The key will not come out of the ignition after you turn the truck off. You can restart it, move it, take the tension off the steering wheel and it still does not come out. I had to leave the key in the ignition while I went to work and then the battery was dead.
The contact owns a 2017 Chevrolet Colorado. The contact stated while driving 30 MPH, the 4-wheel drive warning light illuminated. The contact was able to continue driving to his destination without the 4-wheel drive. The contact took the vehicle to the local dealer, where it was diagnosed with needing an unknown wire and wiring harness replaced due to rodents chewing on the wires. The vehicle was repaired however, the failure recurred. The contact took the vehicle to the local dealer, where it was diagnosed with needing an unknown wire, wiring harness, and the horn replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 25,547.
Performed a full pre-repair scan Health Check with the GM GDS2 scan tool. Fifty-three fault codes were reported through 11 modules via "Automotive electronics is one of the major problems in this areas. Understanding the control buses that have replaced wiring looms in vehicles. CAN bus is the most important of these -?" but many vehicles now use both CAN and LIN buses for cost reasons. Solutions for both areas. at this time-?"recommendations and fault codes are listed below. At the time of scan National Highway Traffic Safety Administration website was unavailable, and a recall search was unable to be performed. Per GM ADAS calibration recommendations, if an ADAS feature is affected by the collision repair, GM may recommend calibration of affected components after repairs are complete. Please refer to GM document 5577683. These items may include Frontview Camera, Long Range Radar, Park Assist Sensor, Curb View Camera, Surround Vision Camera -?" Analog and Night Vision Camera
2017 Colorado All of a sudden I was just driving down the road going 55mph, and my truck shut off. No warning light just died completely. I almost got rear-ended by the car behind me. I could not start the truck back up at all. If I had been in construction zone someone could have seriously got injured or killed, Huge safety issue. I had the truck towed to the chevy dealer, it took the sever days to find out the issue. The wiring harness behind the motor, was rubbing on the fire wall, causing several wires to become exposed and short out. Dealer even if they put a new wiring harness back in it would have the same problem, based off where it is located. I trying to make sure no one gets killed and recall issued. I contacted chevy customer support they didn't seam interested is fixing a safety issue, no there problem after warranty are over.
Wire chafing on AC lines causes reduce engine power while driving down the highway with vehicles immediate shut down to 35 miles an hour. Poses an extreme safety hazard to all drivers. As well wire chafing prevents truck from starting
My keys continue to get stuck in the key ignition slot. It doesn't matter if I am parked in a flat, incline or decline position. I have to lock and unlock my vehicle several times and sometimes it works. I live in Texas and it is unbearable to have to do this over and over by turning on and off the vehicle. Meanwhile, my child is baking in the car seat while this is taking place. It has also drained my battery while I had no choice but to run into work so that I wouldn't be terminated. Only to come back after 20 minutes to a drained battery and then having to call someone to jump start my vehicle. I am fed up and wished I had never bought this Chevy truck. So much for American made vehicles! My vehicle started having this issue around 45,000 miles and now I am at 59,850. The dealership stated they are months behind and cannot see my truck for at least a month. They want to run a diagnostics test and charge me for it.What good would that be if the power train warranty is over at 60,000" But they claim it's not a power train issue and that they are familiar with this chronic issue because they see it all the time, yet no recall by Chevy" UPSET SINGLE TEXAS MOM
Key will not turn off when parking on a regular basis. I was told the key was dirty, then I was told it was a problem in the gear shift. In my case when the key gets stuck, I find that I have to wait for the door alarms and other electrical items to do their "battery protection shut-down" that they do after ten minutes of continuous use, then the key comes out.
When the ignition key is turned off the key is stuck and can't be removed. Have to restart car turn off again and again while putting car in park very forcefully. Happens very random. Dealer has replace shifter knob already but this does not fix the issue. Cannot leave the vehicle with the key in ignition because just turning the key you can start the truck and drive away! didn't start to happen until the truck was a little over 3 years old, now at least once a week. Sometimes I can hear a relay click down under the gearshift lever as I wiggle the shifter, when I hear the click the key will come out.
The contact owns a 2017 Chevrolet Colorado. The contact stated that the key failed to be removed from the ignition switch occasionally. After several attempts with manipulating the gear shifter, the steering wheel, and manually turning the key in the ignition cylinder, the key was extracted from the ignition. The contact took the vehicle to ken ware Chevrolet Buick GMC Cadillac (1595 newmark St, North bend, or 97459, (541) 982-2574) to be diagnosed however, the mechanic was unable to determine the cause of the failure. The failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage 40,000.
The instrument panel does not respond to touch this stopped working at 19000 miles. I've reset the system disconnected the battery, still doesn't work. Current mileage is 32000 still does not work. The transmission shifts very hard and seems to be slipping, seems to be having trouble finding the next great then has hard feeling of upshot then down shifts.
Front left airbag impact sensor is faulty after less than three years of ownership. Not covered under warranty because of the miles driven, and over $900 to repair at the dealership has left me driving without a functional airbag sensor for over a year.
First item: When truck is put into park, the steering wheel locks up and the key is not able to be taken out of the starter slot. Second item: The power steering stops working. The steering motor was removed & replaced on Feb. Of 2020.
A D V E R T I S E M E N T S
- Little River , SC, USA