This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving to lunch and without warning, my brakes failed when I approached a 4-way stop. With ABS, I was able to stop my vehicle safely in a parking lot. However, the when I turned the vehicle off, it would not start again. The vacuum pump seized and since it is driven by the exhaust camshaft, it destroyed the exhaust camshaft. It's been two weeks and I have been unable to acquire that part. I have been notified by GM parts distributors that the part is on a national supply delay with no firm ETA from GM. It seems to be a very common failure. I have been out of a vehicle for over two weeks because of this failure. I also could have been in a terrible accident since the vacuum pump failed without warning. I have checked chevy forums and several others reported the same issue.
The parking brake lever contacts a piece of the wiring harness/bundle during operation. Wear on the wiring lead to exposed wires in the bundle. For me, this resulted in an electrical short that rendered the dashboard inoperable. This is a safety hazard as the entire dashboard becomes inoperable, and also a potential fire hazard.
As I was changing the rear brake rotors I found that the pads on the E-brake shoes where not attached. The are now glued on and had failed. Dealer excuse was rust. This should not be happening with your E-brakes. I would not have know they had come loose if I was not changing my brake pads/rotors. I had to pay for replacement for an item that should not have failed unexpectedly.
The contact owns a 2017 Chevrolet Colorado. While driving low speeds, the steering wheel became difficult to turn. The contact had to jerk the steering wheel to get it to operate normally. In addition, the brake warning indicator illuminated. The "please check power steering "and "drive safely" messages were also displayed. The vehicle was taken to barley automotive (791 ste genevieve dr, genevieve, mo 63670, (573) 355-9633) where it was determined that the vehicle was operating as designed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 19,000.
- Eureka, MO, USA
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The contact owns a 2017 Chevrolet Colorado. While driving at an unknown speed, the vehicle accelerated and jerked. Additionally, the brakes were applied, but failed to respond and the brake pedal traveled to the floorboard. In addition, the contact heard an abnormal scratching noise. There were no warning indicators illuminated. The vehicle was taken several times to gilroy Chevrolet (6720 automall ct, gilroy, ca 95020, 408-842-9301), but they were unable to duplicate the brake failure. The dealer diagnosed the acceleration failure as the four wheel drive being engaged. The vehicle was not repaired. The manufacturer was notified and provided case number: 8-4000-730943. No further assistance was provided. The failure mileage was approximately 17,759.
The contact owns a 2017 Chevrolet Colorado. While at a stop sign and applying the brake pedal, an abnormal rumbling noise was heard. There were no warning indicators illuminated. The vehicle was taken to a local dealer (simms Chevrolet, 4220 w. vienna road, P.O. Box 340, clio, mi 48420) where it was diagnosed that the vehicle was working as designed. The vehicle was not repaired. The manufacturer was notified and opened case number: [xxx]. the manufacturer referred the contact to a local dealer (suski Chevrolet/Buick, 8700 main St, birch run, mi 48415) where it was diagnosed, but the failure could not be identified. The vehicle was not repaired. The failure mileage was 6,054. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Upon entering my vehicle, I noticed a computer module had fallen out of the drivers side dash and was resting on the accelerator pedal. Upon further examination, it appears this module was held in place by two sided tape which failed to secure the unit. The wires attached to the unit were long enough to block access to both the accelerator and brake pedal. Therefore, it is my concern that had this unit fallen out while the vehicle was in motion, access to the brake and/or accelerator pedals could have been impeded and an accident causing serious injury or fatalities could have occurred.
A D V E R T I S E M E N T S
- Katy, TX, USA