This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
It's a known issue that these vehicles have wiring harness chaffing issues in multiple areas. In 2016, a TSB was issued under PIP5416 to address this in 2016 models. It has since been subsequently updated to cover all years through 2021 models under TSB PIP5416B, C, and D because GM failed to acknowledge fix this potentially dangerous and expensive issue. Byers Chevrolet had to repair 6 wires that were damaged from rubbing in and area addressed by this TSB. Upon researching, there are countless reports on internet user forums and Facebook groups of this issue occuring. Being a Fleet Manager, I see all kinds of recalls addressing the smallest issues like tailgate handles, but silence when it comes to an issue as serious as this.
A known wire chaffing problem for this make/model caused vehicle to loose all transmission power. Doors unlocked and locked on their own while moving the vehicle. Had two young children with me in 100+ degree weather. Truck finally moved in first gear at 20 mph max to get home on the road with other traffic.
Same as the recall bulletin 15595 for the 2015 model year. Power steering intermittently goes out and goes back to normal after stopping/starting vehicle.
Vehicle suddenly loses power steering without warning. The power steering module is connected to the CAN bus which errors everything else on the same network so stabilitrack, traction control, ABS, etc goes out all at the same time. On icy roads, this caused to hit the ditch at very high speed. What I don-??t understand is why you only forced a recall on the 2015 MY when the 2016-??s use the same exact components and assembly process. Clearly this is still an issue for many 2016 owners!
While my 17 year old son was traveling on the highway at a speed of 55, the truck (2016 Chevy Colorado)suddenly lost its power steering. He was barely able to get off the road, because the steering wheel was so hard to turn. The stabilitrak warning light came on and a warning light about the power steering also came on(while the problem was happening). My son was very concerned, because he said if he had been traveling at that speed around a curve, he could have crashed. This seems very serious to me. I googled this problem, only to find there have been recalls on several 2015 and 2016 models, but my VIN was not one of them.... something is wrong here!!?? I'm scared to let him drive it anymore.
Power steering stopped working while driving on open road. A box in the display opened and said that there was a problem and see dealer. The vehicle was stopped and inspected under hood. No reservoir or pump, so suspect it is an electrical issue. Turned vehicle off for a few moment and restarted, made a phone call to home and all of a sudden, the power steering started working again. Returned home, made appointment with Chevy service, paid for diagnostic of issue, nothing found, no codes, no history, can not observe issue during test drive. Vehicle returned to me, I have driven about 400 miles with not a repeat of issue. I have read about a recall for this issue in the 2015 model, and have heard of owners of 2016 having the same issue, so I am adding my experience. I have the repair doc. but can not upload it at this time. RAB
A warning came on my dash board for Service saying "Power Steering Drive With Care" followed by another Service warning for "Stabilitrak." See photos of warnings. I had the same incident occur a couple of months ago, but it went away while driving and no adverse affects occurred. However, this time, my power steering lost all ability to function. Luckily, I was parked and just reversing out of a parking spot. I shut the vehicle off, opened and closed my doors, and restarted it to no avail. The power steering was still not working with the same warnings. I was close to home with only a few turns so I muscled my way to the road. Power steering returned while on a straightaway going 25 mph. The warnings did not cease even though power steering returned. I have restarted my vehicle twice and the warnings are still there. The Stability Control Warning Symbol and TC symbol to the left of the info display also stay on while these warnings are occurring. Took pictures of them for proof that are included. I read on this forum (https://www.coloradofans.com/threads/2016-colorado-stabilitak-power-steering-fault.413270/) that it is a known issue and see many complaints here on NHTSA. This is a dangerous scenario that should be investigated and seems to be an obvious manufacturer's fault or oversight, especially since a recall was issued for some 2015 models. Please investigate before crashes begin to occur. Its an expensive repair that many will not pay for, especially since it is well documented to be an issue plaguing the vehicles.
When shifting into Park and attempting to turn ignition off, the ignition does not fully rotate to the Off position and I-??m unable to remove key from ignition. There are several YouTube videos demonstrating this issue with thousands of views, so the problem clearly affects a lot of people. Some videos show where the ignition safety switch solenoid does not properly disengage when placed in Park. Would be more than happy to have my vehicle inspected and tested, if needed. Have been able to -??work around-?? issue by doing a couple of quick release pops of the shifter release switch. Seems to be a mechanical + electrical issue. Happened suddenly in February 2023 when parking in a busy parking lot. Became very nervous and concerned that I couldn-??t turn the ignition off and therefore remove my key. Was not going to walk away from vehicle and leave the key in the ignition either. Have not yet reported to dealer, but that-??s my next step. No warning lamps or related lights on dash.
Try to completely shut the truck off but cannot remove the ignition key after putting the truck in park. After several times of starting the truck and moving the shifter back and forth then turning the truck off the key releases. Went on car gurus.com chat line and found this problem is widespread. Chevrolet dealerships will not honor the warranty on this issue if the vehicle is passed it-??s warranty. Looks like someone is going have to get injured or trapped in the vehicle for Chevy to acknowledge this safety issue. Thank you for your consideration.
Experiencing intermittent power steering lose while vehicle is moving. Contacted GM and got a GM diagnostics and they said that I have to replace steering rack. Same problem as other intermittent steering loss. Safety concern. I have more files but difficult to upload on current platform.
A D V E R T I S E M E N T S
- Reynoldsburg, OH, USA