This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle has erratic downshifting and upshifting of the automatic transmission causes abrupt changes in acceleration and deceleration that sets up sequences that force the driver to continually press down on, or let up, on the break and or accelerator to attempt to blend in with stop-and-go traffic. Only getting 15-16.5 mpg city driving.
This vehicle's erratic downshifting and upshifting of the automatic transmission causes abrupt changes in acceleration and deceleration that sets up sequences that force the driver to continually press down on, or let up, on the break and or accelerator to attempt to blend in with stop-and-go traffic. In very heavy traffic, present when entering or leaving large cities, the onset and continuance of this vehicle's performance worsens resulting in driver fatigue and extreme stress, brought on by the ever present necessity to be extra watchful and to maneuver to avoid hitting the vehicle in front, or being rear-ended. When driving through mountainous terrain at today's interstate speeds, there is recurring "bumping" that sets up when ascending long grades. It creates the feeling that either the transmission is attempting to downshift but then changes its mind, or the engine's RPM are about to increase but don't. this adds to fear of imminent failure and being left stranded. This behavior was present from the very first time the vehicle was driven. It's getting worse.this driver believes the unsafe operating performance of this vehicle as described above, is exacerbated by the combination of the small, 4 cylinder engine coupled to the 6 speed transmission, that requires the engine to rapidly downshift or upshift to provide the needed performance required in today's driving environments. Further, it is evident the software controlling the transmission's operating behavior was neither fully developed nor tested throughout its anticipated full operating range and as such creates a vehicle that is dangerous to operate on public roads attempts to have these issues addressed with the dealer resulted in being told..." nothing can be done...the problems you are encountering are being are being experienced by many customers. Chevrolet is not providing any solutions".
In motion, when driving speed limit and then you let off accelerator to slow down and then you press gas again it hesitates and does not want to accelerate. I took to dealership and they said they fixed by programming something in computer and it ran fine for 3 days and started doing same thing again. And also, when you accelerate and it will not respond you give it a lot of gas and it makes rpms go to like 5000, but the RPM do not match the speed, its very strange. I see other complaints about the same thing on forums.
Transmission down shift slow to respond. Feels like it is out of gear, or like a engine hesitation, steeping down on accelerator hard makes it shift but the shift is hard. Concerned about this happening on ice causing a possible spin out.
Vehicle hesitates and stumbles on acceleration during motion when acceleration is resumed while moving. It seems that the transmission is not shifting down. You have to get into the acceleration, which is a safety condition in traffic. At times it stumbles bad enough to slow speed dramatically, which is also a safety condition on interstate. Took the vehicle to dealership and they are dedicated to saying that there is no codes up and I am nearly at the point to seek help from lawyer on the situation.
- Northport, AL, USA
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Recurring problem. Intermittent problem. Engine hesitates between 1000 and 2500 RPM. Causes unexpectedly poor acceleration from a stop. Causes unresponsive throttle. Causes transmission overshifts (shifting 2-3 gears lower). Causes unsafe driving conditions when acceleration is less than anticipated.
Transmission does not downshift properly under any type of acceleration (slow or sudden) especially between 20 mph and 40 mph in normal street traffic and on the highway. It also hunt for gears especially between gears 4 through 6. it hesitates for approximately 2 to 3 seconds, finds a gear, hesitates again, and then drops to an even lower gear and over accelerates. What I have observed is that the vehicle is too eager to upshift and sometimes goes into 5th or 6th gear and drops the engine below 1000 RPM. It stays in that gear when slowing down and when accelerated it stays in the high gear on bogs down and on two occasions stalled. This is dangerous especially in highway traffic and is especially dangerous when accelerating to pass or accelerating on an highway onramp to merge with traffic. I have take the truck to dealer at around 2000 miles. Was told that they couldn't find any problems and they "reset" the transmission. It ran fine for one day and began the problems again. I have operated the truck now to 6000 miles to see if the transmission can "learn" its way out of this and it has not. I am going to dealer again and if they tell me again that there is no problem, I am going to force the service manager to drive with me for a day to experience the problem.
On numerous occasions while entering/exiting vehicle my knee lightly brushes the 4 wheel drive engage switch located on the dashboard. This activates the 4 wheel drive on the vehicle. This is happening without my knowledge. Since there is no obvious indicator on the dash the the vehicle is in 4 wheel drive, if I do not notice the brief "engaging 4 wheel drive message" there is no way of knowing that it is in 4 wheel drive until the vehicle starts "hopping" on dry pavement while turning. Should this happen at highway speed on a curve there is the strong risk on a rollover. I have found myself having to regularly check the knob in order to determine if the 4 wheel drive is inadvertently engaged by this light brushing of the knob.
"the transmission does not downshift from a high gear (5 or 6) to a lower gear when slowing down from 45 mph to 20 mph (or lower). When the accelerator is depressed to accelerate the engine bucks, vibrates, and does not accelerate. The engine RPM drops to 1,000 RPM or lower. If the accelerator is quickly floored the transmission downshifts several gears lower and jerks forward. This condition happens primarily on secondary roads while driving along the road and when pulling from one road into traffic on another road. The situation when pulling into traffic is dangerous because the truck does not accelerate as it should. This truck was purchased new and has 1200 miles on it. This condition has been present since the truck was purchased and the severity varies with truck speed and road inclination. I reported the situation to the dealer and they attempted a fix (had the truck for three days) that supposedly involved a "new download" from Chevrolet, but it didn't change a thing. Dealer knows it didn't fix anything and says Chevrolet may have a "recall update", but reading all the other similar complaints, I'm suspicious. In the 1 month I have had the truck, I have almost been hit twice by approaching traffic because of hesitant acceleration. This is a dangerous problem and Chevrolet need to fix it immediately. I
I live in a rural area with moderate hills and many winding roads and tree obscured corners. While driving at a moderate speed (30-40 mph), I experience problems with the vehicle's ability to downshift from overdrive to address the increasing incline. The vehicle will, despite normal increase in fuel pedal pressure, lose RPM's from approximately 2,000 to 1,000. As it approaches 1,000 RPM, the vehicle begins to "stutter" and "lurch" as the engine tries to cope with the higher gear. There are two "fixes" for this; pushing the gas pedal down firmly, which causes the vehicle to radically down shift and "leap" forward, or to drop the transmission lever to "manual" and manually change gears (without the "leap" seen in the first method). The end result of the non-manual approach is to cause the vehicle to accelerate radically in an environment of obscured corners and uphill driving. I believe this is a dangerous safety problem as the area is swarming with deer, bicyclists, pedestrians, etc. I have also had "stuttering" incidents when accelerating from low speed, to enter traffic, interstate, etc., although these have been intermittent in nature. I have noticed that the vehicle will also radically downshift going downhill without warning and seems to take a long time to up shift once it is on level ground - again an intermittent action. Fortunately no one has been "tailgating" me when this occurs (a common failing of drivers in this area). I have had the vehicle to the dealer twice for the failure to downshift for a hill and they tell me Chevrolet does not recognize a problem with the transmission, shifting, etc. A side note: This problem does not exist in cruise control, but use of cruise control on these back roads would not be advisable.
Chevy said there are no fixes for the following complaints. Transmission is acceptable and smooth shifting under light loads. Under a need for downshifting for acceleration the down shifting is delayed or hesitates momentarily and then the truck jerks forward to a excessively lower gear & the upshifts to the gear it should have in the first place. The delay or lag in downshifting creates a very dangerous condition when needing instant power. There is much difficulty when merging into traffic when power is needed.. manipulating the manual shift can cover up this defect on some occasions when if you have time to plan for it. The transmission also shutters at low load many times resulting in no power until you downshift. Then this downshift is delayed and then becomes abrupt again. The shutter feels like the truck is going over small bumps in the road. The transmission shifting is certainly not correct and certainly results in unsafe situations. I should have test driven the truck under more conditions than I did and probably would not have purchased it. I hear that this problem can be fixed with an aftermarket computer update. Chevy probably dose not want to admit that in order to have the gas mileage ratings the transmission must bet this way. Also note that the 2017 Colorado will have an 8 speed transmission.
Delayed or no downshift. Traveling about 2 mph and turning either right or left and applying throttle the truck does not respond until the throttle is increased steeply. The transmission does then shift to a much lower gear and acceleration is dramatic.
2,400 miles and this vehicle has been back to the dealer four times for "chugging and shuttering" in heavy traffic. Driving though an intersection with heavy traffic it will not keep up with traffic but tends to bog down almost getting rear ended from behind. If you try to smoothly accelerate it will rapidly downshift and jump forward almost rear ending any vehicle in front. Very unsafe to drive. Trying to drive with the flow of traffic at 35-40 mph the truck shutters as if the spark plugs are worn out. Also trying to accelerate into on coming traffic it will sometimes chug to where you wonder if it's going make make the merge. Very frustrating to drive for a brand new truck, the dealer replaced the torque converter at 500 miles, then has preformed service bulletin #pip5342B three times with absolutely no improvement. GM states in the bulletin "note: Preforming this calibration update may not totally address the shudder or chugging concerns" how can new vehicles continue to be sold with this known problem? not only is it frustrating trying to drive smoothly, but it is also a safety concern. Due to the poor performance the mileage is about 13 mpg in city traffic, not even close to the mileage rating of 17 mpg.
While driving on a hilly highway at 55 mph, the truck suddenly lurched into an extreme downshift as I was going downhill. I had not been making any significant braking or acceleration motions--just driving normally with the flow of traffic and I had nothing in tow. The truck decelerated quickly and the rpms climbed significantly. This occurred twice: Once around 2,800 miles and a second time at 3,400 miles, under the same conditions - dry roads, daytime, going downhill on a highway. There were not any warnings, and none of the service lights came on. It would not shift out of this gear. Each time, I had to avoid being hit from behind, and pulled over to the side of the road to stop completely. Then I was able to proceed with normal functioning of the transmission. The cause is unknown.
While driving the 2016 Colorado, the transmission/engine seems to have trouble shifting and accelerating and the shift patterns are erratic it seems, maybe its the fuel efficient crap that shuts down cylinders, maybe its the trans?. experienced it on highways and lower speeds, stop and go traffic, truck's transmission clunks, shifts hard at random and stutters allot. It's aggrivating. When trying to pass, seems to be zero acceleration felt when flooring it then suddenly kicks in (roughly)..like oh hey-I need to go.. I could get in a wreck-ended because of this and I better not try to pass anyone.. I feel my safety could be at risk with as much hesitation then suddenly lurches as it has. I see quite a few complaints already concerning this and/or describing just about the same ordeal. Daily - but random - city and highway, turning, straight etc. Basically any situation but idle.
Vehicle stalls sometimes when I stop. SE light is now on. Service brake assist comes on now. Truck surges and shutters and is annoyingly hunting for gears and can't find them. Sluggish throttle like I'm trying to pull a bull dozer out of the mud. This mostly happens between 15 and 40 mph back roads and highway stop-N-go. Not settling for the "oh that's normal" bsht. Should have bought a Ford F150. Time for a trade in. 10K miles and I am completely disgusted with Chevy now. All I can say is good luck if you have a 2016 Colorado.
The transmission hesitates while trying to find the correct gear..I spoke to a maintenance rep at the dealership where I bought my truck and he said that the engineers made the truck that way for fuel efficiency. He also told me to just floor the accelerator to get power when I need it. It still hesitates even when I floor it and how does that help fuel efficiency? he said if a technical service bulletin comes out on this issue that I can bring in my truck and they will fix the issue. I am scared to pass a vehicle unless absolutely nothing is coming for fear of the time it takes for the truck to find the correct gear. It also kind of jerks when it does find the right gear. This has been going on since I purchased it in January of 2016.
On 6/6/16 I started having the trouble. After backing up and putting the truck in gear, the truck would surge forward without touching the gas pedal. This also occurred on 6/11/16, 6/17/16 and 6/23/16. On 6/23/16 I was at surdykes port 20 marina at the lake of the ozarks. After backing out of the parking space I put it in gear. This time it was much more than a surge. It literally shot forward and even the brakes didn't help because within 3-4 seconds my truck and I were in the lake. Finally got the window to break so I could escape. Just before I went in the lake the truck struck an old golf cart and jet ski trailer that were parked there and took them into the lake also.
While driving the Colorado, the transmission gets so confused on what gear to be in and the shift patterns are the craziest I have ever experienced. From 40-20mph, stop and go traffic, this truck's transmission clunks, shifts hard, stutters and cannot figure out which gear to be in. It's very frustrating. Not to mention, when trying to pass, there is zero acceleration felt when flooring the peddle. I am so frustrated with this transmission and many days during the to and from work commute, I feel as if I am going to get rear-ended because of this transmission. It's annoying when driving but stressful as well, because I feel as if my safety is in jeopardy due to this "learning" transmission. It's so disappointing.
--- "the transmission does not downshift from a high gear (5 or 6) to a lower gear when slowing down from 45 mph to 20 mph (or lower). When the accelerator is depressed to accelerate the engine bucks, vibrates, and does not accelerate. The engine RPM drops to 1,000 RPM or lower. If the accelerator is quickly floored the transmission downshifts several gears lower and jerks forward. This condition happens primarily on secondary roads while driving along the road and when pulling from one road into traffic on another road. The situation when pulling into traffic is dangerous because the truck does not accelerate as it should. This truck was purchased new and has 1,500 miles on it. This condition has been present since the truck was new and the severity varies with truck speed and road inclination. The situation has been reported to the dealer and to Chevrolet customer service. No corrective actions have yet to be made."
A D V E R T I S E M E N T S
- Des Moines, IA, USA