Electric power steering assist failed. Pictures were taken to demonstrate lack of compliance with GM recall rework procedure.(procedure attached see pages 7&8)The dealer kept the old assembly as there was a core charge of $150 for the unit, which they returned to GM. Truck was extremely difficult to steer and maintain control. Dealership evaluated and said the steering assembly had to be replaced due to a communications error. The warning indicators came on at the same time as the steering failure. SR:9-14338761808 opened with GM, response was negative.

- Riner, VA, USA

The power steering just stops working. I find a safe place to stop and turn the truck off. It must reset and when restarting the power steering comes back. You never know when the will happen as there is no warning. Making a turn at speeds is unsafe. You are driving with the power steering and halfway through the turn it just gets super hard to turn. A smaller person would have a very hard time turning the wheel. It has been happening for some time but recently it happens every day. I see there was a recall but my vin didn't show a recall for this truck but it should.

- Portland, OR, USA

After dropping my Dad off at his appt. at Truman VA in Columbia I was pulling in the parking garage and the steering became VERY hard to turn..A light came on that said something about servicing the steering or something like that..I got it in a place to park and turned it off..after his appt I ran out and got in the truck and after starting it the steering worked perfect..2 hours later when we got home it felt different when I turned in the driveway and then it started wobbling like the wheels were falling off. I stopped it, turned off the motor, restarted it and it worked fine again..when we ask the Dealership, 30 miles from us is closest one, they said there wasn't any recalls on it so we'd have to bring it in they would check it out and something about $400 or $500 probably to fix it...i see all these other trucks that got recalled why not his" very dangerous..any chance ya'll can do some looking in to this for us" I would really appreciate it He's [XXX] and certainly don't need to be stressing over this truck he can't drive now..he just bought it 3 years ago from a dealer here in town..Salem, MO 65560 Thank you so much [XXX] / Daughter of [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Salem, MO, USA

The contact owns a 2015 Chevrolet Colorado. The contact stated while driving from a complete stop and making a left-hand turn at approximately 10 MPH, the Electronic Stability Control(ESC) warning light was illuminated, and the message "Power Steering Failure" was displayed. Additionally, the contact stated that the steering wheel became significantly difficult to steer. The contact stopped the vehicle. The contact turned off and restarted the vehicle, and the power steering became functional. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the recall repair of NHTSA Campaign Number: 16V054000(Steering) was previously completed on the vehicle. The manufacturer was informed of the failure and advised the contact that he was responsible for the repair. The failure mileage was approximately 125,000.

- Oakdale, CT, USA

The contact owns a 2015 Chevrolet Colorado. The contact stated while driving 40 MPH and attempting to make a right tun, the vehicle unexpectedly lost power steering functionality and the steering wheel locked, causing the vehicle to drive straightforward towards a ditch. The contact immediately depressed the brake pedal and stopped the vehicle. The contact was able to reverse into a safe location. The vehicle was towed to the residence. The contact stated that the power steering was functional the following morning, and the vehicle was taken to the dealer, where it was diagnosed and determined that the steering gear had failed and needed to be replaced. The dealer informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 21V213000 (Steering) because the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and offered monetary assistance in purchasing a new vehicle. The failure mileage was approximately 127,977.

- Gilbertsville, PA, USA

The contact owns a 2015 Chevrolet Colorado. The contact stated while driving 55 MPH, the electronic power steering stopped functioning properly, requiring increased effort to maneuver the vehicle. The steering assist warning light was illuminated. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to an independent mechanic, who diagnosed a failure with the steering gear torque sensor cover assembly. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V213000 (Steering); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 199,450.

- Findlay, OH, USA

The power steering system on my vehicle malfunctioned. I was turning at speed when all of a sudden the power steering failed without any warning messages. Turning the vehicle was nearly uncontrollable, putting myself, my passengers, and other drivers at risk. This is a known issue with the same make, model and year of my vehicle, however the manufacturer refuses to address the issue with my specific vehicle. This is the same issue that is addressed under 21V213. I have reported this issue before in the past, and called GM about it, however they will not fix the issue.

- Cresson, TX, USA

I was driving and power steering went out, i see many others had same issue and recall only for a few production months. it is beyond a safety concern that you have not control of a large truck.

- George West, TX, USA

While driving at highway speeds, our 2015 Chevrolet Colorado suddenly experienced loss of power assisted steering. I was able to steer the vehicle, but there was no power assist. This happened suddenly, with no advance warning lights. At the time of the incident, the driver information center displayed "check power steering". The sudden loss surprised me and although the vehicle was driveable, the steering was very difficult and a large amount of effort was required to park the truck. I am very glad this did not happen while my wife was driving the vehicle. Upon restarting the truck after a key off cycle, the code and the symptom disappeared. We were able to drive the truck home without the failure occurring, only to drive it again the next day and experience the failure a second time. Once again, the symptom disappeared after a key cycle. We researched the issue on line and found a recall N202325410 that described the same issue that we experienced. However, our trucks VIN is not included in the recall. This is disturbing to me, because our truck displayed the exact symptoms described in the recall. I repaired the truck using the GM approved recall repair procedure, which was to replace the steering torque sensor cover. We have safely driven the truck with no further loss of the power assist for 2 weeks. If we had known this could be an issue, we would have addressed it pro-actively. Instead, we experienced a failure on the highway. I am relieved that no accident occurred, but any number of circumstances could have occurred that lead to an accident when you suddenly loose your power assist on steering. The vehicle is available for inspection, and I have saved the torque sensor cover that I removed. My local dealer confirmed the failure and provided information on the recall. My vehicle has not been inspected by GM, the police, insurance representatives, or others besides my GM dealer and myself. Warning lamps as described above.

- Liberty, MO, USA

My 2015 Chevy Colorado had a repaired recall for the Power Steering assist system. This repair shows as being completed on 2/19/2016, however I have had the Stability Trak system error come on, which in turn restricts the power steering and thus completely unsafe to drive as it has happened in the middle of turns and straightens the wheel out immediately.

- Riverside, CA, USA

The contact owns a 2015 Chevrolet Colorado. The contact stated that while driving at an undisclosed speed, the steering wheel seized with the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was able to restart; however, the failure recurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000.

- Moreno Valley, CA, USA

Power steering assist suddenly failed while negotiating a turn in a freeway onramp at approximately 40MPH. Very nearly lost control of the vehicle and was towing a small travel trailer at the time. Steering was VERY stiff and maneuvering at slow speeds especially difficult. OBDII code C0545. Warning lights for Stabilitrak and Traction control systems and a message for "Service Power Steering System" appeared at the moment of failure. I have not yet taken to the dealer or had inspected. I did check system fuses for the Power Steering, Stabilitrak, and Traction control and all were intact. Systems are working as they should as of the next morning.

- Theresa, NY, USA

The contact owns a 2015 Chevrolet Colorado. The contact received notification of NHTSA Campaign Number: 21V213000 (Steering); however, the dealer refused to complete the recall repair, citing that the frame had extensive corrosion and the vehicle was unsafe to raise up on a lift. The contact stated that the dealer was not justified in denying the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Glen Gardner, NJ, USA

Service power steering, drive with care

- Jonesboro , GA, USA

At highway speeds, the Service Power Steering System and the Traction Control light appears on the interment cluster message center and the vehicle becomes difficult to steer safely because the electronic power steering assist is turned off. To make the vehicle operational one must stop, turn off the vehicle and turn it back on. This will allow the power steering electronics to continue to operate normally until the next time when it suddenly cuts the power steering off again. I looked on this website and I see tons of recalls and complaints about this issues. My vehicle has over 200K highway miles and I am not expecting the manufacture to to cover the cost of this repair, but I also don't believe it is a $2K total Power Steering System replacement either. There has to be a few hundred dollar wiring repair that can be completed to make the system reliable again.

- Grovetown, GA, USA

The contact owns a 2015 Chevrolet Colorado. The contact stated while driving 35 MPH, the vehicle lost power steering functionality. The contact lost control of the vehicle, with the traction control warning light illuminated. The contact restarted the vehicle, but the failure persisted. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 102,000.

- Jamestown, CA, USA

Power steering and stabilitrak will suddenly go out while I-??m driving with no warning. Recall repair was already performed 6/2023 yet I-??m still experiencing the problem. I contacted the dealer within a few days of the repair and explained the problem was still occurring. The lady I spoke to said I didn-??t tell them I was already having problems with the power steering when I dropped off the vehicle for repair. I was informed I would have to pay for the additional repair out of pocket.

- Smithville, OK, USA

2015 Chevy Colorado power steering has been going out while driving, often on the highway. very hard to steer/turn. several times have to try to put truck in neutral, turn off the truck, turn it back on to get it to come back on... all while doing 65-70mph on the highway. I took it to my mechanic last night, and today I'm told, there has been a recall issued for this issue. Call GM and talk to them. I do, and am told after giving VIN, for whatever reasons, my specific truck is not included in the recall - and yet I fight with the wheel trying not to run off the road or slam into someone else as I try to pull over - which is what this safety recall is all about. All out of pocket expense to me and am told, by GM, even if they do later include my truck in this recall for this problem, they could reimburse me but I most likely won't get reimbursed due to age of the truck and now it has 110,000 k miles on it. WHAT?! I'm sure this is a common type of problem with recalls but for those of us who are on tight income, this is highly stressful and a major problem - for dealing with the car itself and feeling screwed over by the company/laws/whatever excuse they want to say. Truck is now in the shop and going to get fixed cause I don't want to freaking die while driving and somehow I have to figure out how to pay the thousands of dollars to fix it.

- Parkville, MD, USA

Power steering assist is occasionally lost and makes vehicles hard to manuver. If the car is turned off and restarted the problem is momentarily fixed but happens again at random.

- Witchita Falls, TX, USA

Power steering failed several times. Last 2 incidents were at highway speeds. Their is a bulletin on this issue but no recall. Have to shut off vehicle and restart to clear issue. Dash displays power steering failure warning and to drive carefully.

- Albany, NY, USA