The contact owns a 2015 Chevrolet Colorado. The contact received notification of NHTSA Campaign Number: 21V213000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 35 mph, the steering wheel ceased with the power steering assist warning light illuminated. The contact pulled over, turned off, and restarted the vehicle, and the vehicle operated as intended. The vehicle was not diagnosed. The dealer was contacted however, informed the contact that the part was not yet available. The manufacturer was not notified of the failure. The failure mileage was approximately 155,000. Vin tool confirms parts not available.

- Cypress, TX, USA

While driving and in a slight turn at 25mph, the power steering immediately stopped working. I was immediately thrown off the road into a dirt embankment and had to force the steering wheel to get back onto the road. I was able to drive the truck to a nearby parking lot. I turned it off. 2 hours later, I turned it back on and the power steering worked. I didn-??t want to risk driving it 35 miles back home and risking an accident from another loss of power steering. I towed the truck to the nearest Chevrolet dealership and had to inspected. The truck is at 61,128 miles. The extended warranty for 100,000 miles or 5 years does not apparently cover the power steering and the power steering needs to be completely replaced.

- Las Vegas, NV, USA

The contact owns a 2015 Chevrolet Colorado. The contact received notification of NHTSA Campaign Number: 21V213000 (Steering) however, the part to do the recall repair was not yet available. A dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Northglenn, CO, USA

The contact owns a 2015 Chevrolet Colorado. The contact stated while driving 30 mph, the steering wheel became difficult to turn to the right. The contact stated an unknown power steering warning light was illuminated. The contact drove to his residence. The contact called and notified the local dealer of the failure. The vehicle was not diagnosed nor repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V213000 (Steering) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 48,000.

- Lake Mary, FL, USA

Power steering failure. Truck was moving at approximately 20mph while turning through an intersection. Could not make it through the intersection. Dealership says 2 components are bad: The 'steering angle sensor'. and the 'steering gear torque sensor.' The torque sensor is subject to NHTSA recall #21V213, but the 'angle sensor' is apparently not subject to any recall yet. Truck is not driveable without both being fixed.

- Franklin, TN, USA

The power steering continues to randomly go out. There has already been a recall on this issue but the dealership (carl black, kennesaw ga) says that it was closed in 2016 and refuses to fix it for free. I filed a complaint with you several months ago because of this and recently received a notice from you that it may have been recalled again. However, the dealership continues to refuse to fix it for free. The consumer referenced recall 21V213. The consumer stated the power steering continues to go out while driving.

- Kennesaw, GA, USA

Has occurred twice. Vehicle has a sudden loss of power steering which causes extreme difficulty in steering (70 years old). Dealer indicated that GM is aware of the issue, but they have no corrections. The steering may come back after the vehicle is parked. Several days after the first incident, it went out again while I was making a turn. Extremely dangerous. Both issues occurred while the vehicle was in motion.

- Daphne, AL, USA

On 3 separate occasions in the past week my service power steering and stability track warning lights have come on while driving and my car experienced a total loss of power steering. On the first occasion I was on a straight section of highway approaching a curve. As I entered the curve the power steering failed nearly causing me to drive straight through the curve. I pulled over turned my vehicle off and the alerts cleared immediately. On the second occasion a week later, I was pulling out of my driveway at a low rate of speed and the same lights illuminated and power steering was lost. I again shut the car off however the failures stayed present and remained present until the following day. I drove to work with no power steering with the intention of taking it to the Chevy dealership closest to my office. While at work I researched my viin and noticed GM issued a recall for this problem on March 25th, 3 days after my first failure and 3 days prior to the second. I contacted the dealership and they stated no remedy was available on the recall and I needed to contact GM to obtain approval to have the work done at the dealership under recall work. I contacted GM and was told although there's an active recall for my viin, I would have to take my vehicle to the dealership and pay for the repairs. If GM is aware of a safety issue and issued a recall, why should I the consumer pay for the repairs? I was told a manger would contact me for further resolution and have yet to be contacted. Yesterday, one day after speaking to GM I have experienced the total loss of power steering for the 3rd time and it has yet to clear itself and I'm expecting the intermittent problem is now a permanent one. I have 2 young children and it's unsafe for me and my family to be in this vehicle. GM has acknowledged that with a recall, yet fails to act on it.

- Hudson, FL, USA

The contact owns a 2015 Chevrolet Colorado. The contact stated while driving at various speeds, the vehicle started beeping and the vehicle became difficult to steer. The contact stated that the traction stability and steering link warning lights were illuminated. The vehicle was restarted and the vehicle functionality was restored. The vehicle was taken to paul thigpen Chevrolet Buick GMC (100 semco dr, vidalia, ga 30474, (866) 812-5174) but was not diagnosed nor repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 16V054000 (steering) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 82,073.

- Twin City, GA, USA

The contact owns a 2015 Chevrolet Colorado. The contact stated that while operating the vehicle, the power steering failed and the power steering reduced message was displayed on the instrument panel. During the failure, the steering wheel was difficult to turn in either direction. The contact stopped and restarted the vehicle and the failure was corrected. The vehicle was taken to the local dealer athens Chevrolet located at 4110 atlanta hwy, athens, ga 30606 to be diagnosed. The contact was informed that the steering gear was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was informed that the vehicle was not included in the NHTSA campaign number: 16V054000 (steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 42,000.

- Watkinsville, GA, USA

The contact's son owns a 2015 Chevrolet Colorado. The contact stated that while her son was driving at 35 mph, the steering warning message appeared on the instrument panel as the steering wheel locked-up abruptly. The contact's son was able to pull the vehicle over, restart the vehicle and resume normal driving. The contact then took the vehicle to an independent mechanic who diagnosed the vehicle with a defective part inside the steering column. The mechanic then informed the contact of NHTSA campaign number: 16V054000 (steering). Watsonville Buick GMC (500 auto center dr, watsonville, ca 95076) was then contacted about the failure. The contact was informed that the VIN was not included in the recall. The manufacturer was also notified of the failure and an agent informed the contact that she would speak to a supervisor about the issue. The contact was yet to hear back from the manufacturer. The vehicle was not repaired. The failure mileage was approximately 50,000.

- Los Gatos, CA, USA

While driving on freeway, power steering is lost. After stopping vehicle and restarting engine, power steering is restored, only to be lost again after driving for a few hours. This issue had a GM recall #15595, and NHTSA recall #16V-054. This is a random and intermittent issue that first occurred maybe a year or so ago and is now reoccurring with more frequency.

- Carlsbad, CA, USA

This issue has been occurring since we purchased the vehicle in October of 2019. The vehicle will be traveling at various speeds at varius RPM's in various weather conditions. Vehicle symptoms as follows in order of occurrence: 1) engine will momentarily hesitate, 2) error code service stabilitrak will be presented on screen with service engine light and traction control light on 3)RPM gauge and spedometer gauge will go to zero 4) power steering system failure "drive with care" error code presents on screen 5) failure of power steering system occurs with no control of power steering system 6) driver will secure engine and computer system and wait 60 seconds 7) computer audibly resets with a click 8) engine will restart with 5-key turns 9) error will occur again sporadically these symptoms are extremely difficult to replicate and will sporadically occur, sometimes with a complete failure of the power steering system and other times with a failure ofthe stabilitrak system only. Driver believes that this is occuring due to malfunctioning steering gear.steering gear has been recalled previously for vehicle make/ model and year but truck does not fall under manufacture date.driver believes issue is related to recalled item on other vehicles. Driver has had vehicle serviced at three different locations for a total of 4 different visits. Jeff belzers in lakeville serviced vehicle twice and was in possession of vehicle for nearly 4 months trying to fix issue.replaced steering gear.belzers was also dealer who sold vehicle. (oct2019-feb2020 visit) Suburban Chevrolet service center in eden prairie visit once inconclusive (November 2019 visit) power Chevrolet service center in newport Oregon visit once inconclusive (July 2020 visit) driver is extremely worried about safety and drivability of vehicle and knows of several similar cases with vehicle.

- Newport, OR, USA

I bought the vehicle for my son. On September 13, the power steering failed on a turn on a city street, and he was unable to control the vehicle and hit a parked car on the opposite side of the street. The insurance company paid for a portion of our vehicle expense, but not the entire note which included taxes, license, fees, extended warranty and interest.

- Dallas, TX, USA

As I was driving, I slowed to make a left- turn onto a city street when there was a sudden loss of power steering. It was very difficult to steer but I made it to the side of the road. The vehicle did not lose power or shut off. The message said there was a loss in power steering and to seek service. I turned off the vehicle. Upon restarting, the vehicle drove normal. I drove about 20 miles. I was on a major highway in heavier traffic, on a straighaway but again was slowing down when there was another sudden loss of power steering. I struggled to make it into a parking lot. The issue did not immediately reset as before. I sat for about 20 minutes and tried it 3 or 4 times but it continued to give the message that the there was a loss in power steering. It finally "reset". I drove it to a nearby family members house until I could get it to the Chevrolet dealer Monday morning. I saw online where there is a recall 2015 Chevy Colorado for power steering issue. Unfortunately, the dealership informed me that my 2015 Chevy Colorado was not under recall because it was not within in the recall manufactured dates between Jan and March. They insisted I would have to pay $139 in order to get my vehicle diagnosed. I did not have the funds to get the vehicle assessed but am convinced the NHTSA needs to consider expanding the recall for this issue. It is a safety hazard. Additionally, I contacted GM for redress. Again, they insisted I would be required to pay $139 diagnosis fee before they could assess this identical safety recall issue.

- Fountain, FL, USA

The contact owns a 2015 Chevrolet Colorado. The contact stated while driving 45 mph and making a turn, the steering wheel became difficult to turn. The contact temporarily loss control of the vehicle. The steering assist and traction control warning lights were illuminated. The vehicle was taken to seminole Chevrolet (972 towne center blvd, sanford, fl 32771, (407) 641-4198) but was not diagnosed nor repaired. The contact stated that the failure was like the failure mentioned in NHTSA campaign number: 16V054000 (steering). The manufacturer was not made aware of the failure. The failure mileage was 86,000. The VIN provided was invalid.

- Davnenport, FL, USA

My power steering went out on a 45mph turn and nearly lost control of my truck. I took it to the dealer for them to say there is no recalls on it. If I were an older person and this happened to them I'm sure they would of lost control because I really had to put a lot of effort to get my truck back on the road. This is definitely a safety issue and it should be taken care of by Chevrolet.

- Davenport, FL, USA

The steering is shaking when I get to certain speeds

- Oxford, PA, USA

The contact owns a 2015 Chevrolet Colorado. The contact stated while driving 50 mph, the power steering assist warning light was illuminated while the vehicle jerked to the right. The contact pulled over on the side of the roadway and restarted the vehicle. The contact stated the warning light disappeared and he continued driving to his destination. The contact stated that the failure recurred. The vehicle was not drivable. The vehicle towed to his residence. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was informed of failure. The contact was informed that the vehicle was repaired in 2018 under NHTSA campaign number: 16V054000 (steering) before the vehicle was purchased. The failure mileage was approximately 96,800.

- New Orleans, LA, USA

Service power steering, drive with care and service stability track lights turn on due to a defective steering gearbox according to the dealer shop. It makes the wheel to bind and gets hard to turn. It has happened during driving (in motion) in the middle of the streets, also at stops or relights when fully stopped, and also while in "parking" (stationary) and while turning. It has not happened on a highway. Every time I turned the car off and let it sit for some minutes and turned the car back on then the lights would reset by themselves and I would be able to drive normally again, but then it randomly will happen again and again. First time I took it the dealer they said the angle sensor needed calibration and that the problem was fixed with that, but then few days later I experienced the same problem and on the second time I took it to the dealer, they found out it was the steering gearbox (part # 84670808). I noticed this problem already has a recall. Recall is for 2015 Colorado manufactured January 6, 2015 to March 17, 2015. My vehicle falls into this category but hasn't been recalled. This is a safety concern, it can cause accidents due not lack of control of vehicle.

- Allen, TX, USA