This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The caller said the back seat headrest was too tall and covered the back window, and he could not see out to back up. Dealer wanted to sell him another vehicle that was more expensive. The manufacturer said to lay the seat down to back out. The rear seat head rest obstructed the vision of the consumer while he was looking out of the rear window.
- Cumberland, KY, USA
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- Cumberland, KY, USA