This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Chevrolet Cobalt. The contact stated that after taking the vehicle into the dealer for NHTSA recall campaign id number: 10V073000 (steering: Electronic power assists system) the vehicle started making a clicking sound whenever he made a left turn. The contact mentioned that the vehicle was taken to the dealer four times before it was determined that the steering column needed to be replaced. The contact stated that the vehicle was not experiencing the problem until after the recall repairs. The vehicle did not have a problem before the recall repair was done. The manufacturer was made aware of the failure who refused to provide any assistance since they do not believed the failure was cause by the recall repairs. The failure mileage was 8,530 and the current mileage 19,000. Updated 12/5/12 updated 12/10/12
The contact owns a 2009 Chevrolet Cobalt. The contact stated that the key could not be removed from the ignition and he was unable to shut the vehicle off. The vehicle was towed to an authorized dealer and the ignition cylinder was replaced. The manufacturer was made aware of the failure. The failure mileage was 70,000. Updated 10/26/11... updated 10/27/11 the consumer also stated the electric power assist went out. The dealer replaced the electric power steering motor. Updated 12/16/11..... updated 01/17/12 updated 02/01/12.
The contact owns 2009 Chevrolet Cobalt. The contact stated that whenever the was vehicle started, the power steering would fail. The vehicle was taken to a local mechanic who informed the contact that the power steering column would need to be replaced. The dealer was contacted and informed her that the VIN was previously included in the recall associated with NHTSA campaign id number: 10V073000 (steering: Electric power assists system) and repaired. The vehicle was not further repaired. The failure mileage was 48,677. Updated 06/03/11 updated 09/16/11
The contact owns a 2009 Chevrolet Cobalt. While the contact was driving approximately 60 mph, there was an unexpected loss of power steering, and the steering wheel locked. The vehicle veered into the left direction uncontrollably, and turned partially onto its driver side and then landed back onto the road. The vehicle was able to resume normal with the power steering resetting on its own. There were no injuries. The vehicle was taken to the dealer for diagnosis where they were unable to detect a problem. The failure occurred after a previous recall repair was performed under NHTSA campaign id number 10V073000 (steering: Electric power assist system). The failure mileage was approximately 1,000. The VIN was unavailable.
The contact owns a 2009 Chevrolet Cobalt. The contact stated that while driving 35 mph the vehicle began drifting to the right. The contact gained control of the vehicle and applied the brakes. While applying the brakes the steering wheel locked causing the vehicle to drift back to the right and roll over. The contact was not injured during the crash and was able to exit the vehicle. The vehicle was destroyed. Upon purchasing the vehicle the dealer informed the contact the vehicle had a recall for the steering electric power assist system (10V073000) and was repaired. The check engine light come on and the contact took the vehicle to the dealer. When a diagnostic test was performed the results showed that the vehicle had not been repaired under the recall. The dealer ordered the part; however, it would take seven to ten business days to arrive. The contact stated that the dealer gave false information about the vehicle that could have resulted in a fatality. The failure mileage was 31,000.
- Mounds, OK, USA
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The contact owns a 2009 Chevrolet Cobalt. The contact referenced recall 10V073000 (steering: Electric power assist system). The contact called the dealership and was told that the parts were unavailable and that the vehicle was safe to drive. While driving at approximately 15 mph, the vehicle lost power steering and the contact crashed into the vehicle in front of her. Three passengers were injured as a result. The contact sustained hand, back, neck and chest injuries. A police report was filed. The vehicle was at a local repair shop at the time of the complaint. The current and failure mileages were approximately 17,000.
The contact owns a 2009 Chevrolet Cobalt. The contact stated that while driving at approximately 35 mph, the vehicle began veering to the left. The contact had to swerve to avoid crashing into an oncoming vehicle; the vehicle then spun around and crashed into a ditch. The contact was injured as a result of the crash. The vehicle was driven home and then taken to an authorized dealership for repairs. The contact had received a recall notice for recall 10V073000 (steering: Electric power assist system) a week prior to the crash; when she called the manufacturer, she was told that the defect was not dangerous. The repair for the recall was performed at the dealership after the incident. The failure mileage was approximately 12,000. The current mileage was approximately 12,300.
The contact owns a 2009 Chevrolet Cobalt. While driving 50 mph, the steering wheel started a jerking motion. There was a loss of power steering without warning. Suddenly, the vehicle steered out of control traveling through bushes and crashed into several trees. The driver and the passenger in the front seat sustained major injuries to the head, right leg and lower back. The vehicle was completely destroyed and a police report was filed. There was a recall under NHTSA campaign id number 10V073000 (steering: Electric power assists system). The failure and current mileages were 33,300.
The contact owns a 2009 Chevrolet Cobalt. The contact stated as she was driving at 35 mph she lost control of her steering and the steering locked up on her. The contact stated she hit the brakes and the vehicle did a 360 and she crashed into a guard rail. There was $9,000 in damages done to the vehicle. The contact has cuts and bruises to her neck. There is a police report if needed. The vehicle was towed from the scene to a salvage center and is currently at the dealer being repaired. The manufacturer has not been called. The failure mileage was 6,000. Updated 3/24/10 updated 07/15/10
The contact owns a 2009 Chevrolet Cobalt. While driving 20 mph the power steering warning light illuminated on the instrument control panel, and then there was a loss of power steering. The dealer was contacted and the steering component was replaced under warranty. The repair did not remedy the failure. The vehicle was taken back to the dealer, and was in the process of being repaired. The failure mileage was 145. The current mileage was 440. Updated 11/23/09. The consumer stated the steering would bind when attempting to parallel park. The dealer stated it was a feature designed to shut down the electric steering pump. Updated 11/24/09
A D V E R T I S E M E N T S
- Damascus, MD, USA