This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After parking my vehicle on my way to work on a Friday afternoon, I could not get my key out of the cylinder and I couldn't turn my car off ! I was instructed to take my car to the nearest dealership ( Santa Fe Chevrolet and Cadillac, 4450 cerrillos rd, Santa Fe, N.M. ) which I did. I wasnt offered a replacement vehicle by the dealership, but they told me they had reserved a rental from hertz for the week-end, which I had to pay for. The repair was done the next day so I only needed the rental for that night but had paid for the whole week-end (re: Sf Chevrolet and Cadillac) it took quite some time for me to be reimbursed by hertz for the time I had paid to have the rental, but did not need. No help with that problem from the dealership.
This evening when I pulled into the garage, I put the car in park and proceeded to turn off and remove the key from the ignition. After several attempts to turn key forward and then back, I could not get the key out. I tried putting the car in gear and then putting it in park again. The key still would not come free. I didn't want to burn the 1/2 tank of fuel so I removed the fuel pump fuse, which stopped the car and then had to disconnect the battery so as not to drain the battery as the key is stuck in the "on' position. Different than other stories I have read about the key being stuck on, is that I am still able to turn it forward a bit. Hopefully, I can put the fuse back in, connect the battery and start it so that I can drive it to a dealership in the morning.
The contact owns a 2008 Chevrolet Cobalt. The contact stated that the key failed to turn in the ignition until after several attempts. The failure recurred intermittently. The vehicle was recently repaired under NHTSA campaign id number: 12V486000 (electrical system, visibility) however, the remedy was insufficient and the failure persisted. The manufacturer was not notified of the issue. The failure mileage was unavailable.
The recall of ignition was done but yet the ignitions still are failing, if U turn key it sticks on the on position and keeps starter goining..obviously the garages dont listen...sooner than later this will turn into a accident.
The contact owns a 2008 Chevrolet Cobalt. The contact stated that the vehicle stalled intermittently and none of the instrument panel gauges were working properly. The contact received a recall notification for NHTSA campaign number: 14V171000 (electrical system); however, the parts needed to repair the vehicle were unavailable. The dealer did not know when the parts would become available. The manufacturer was notified. The approximate failure mileage was 48,000.
- Casper, WY, USA
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The contact owns a 2008 Chevrolet Cobalt. The contact was included in NHTSA campaign id number: 14E021000 (electrical). An authorized dealer repaired the vehicle and the failure recurred. The contact attempted to start the vehicle and the key would not turn from an off to an on position in order to start the vehicle. The key was unable to be removed. The failure was not remedied when the recall repair was performed. The manufacturer was notified of the failure. The approximate failure mileage was 41,000. Updated 09/15/14 updated 02/15/2015
The contact owns a 2008 Chevrolet Cobalt. The contact stated that after starting the engine, all four doors locks would independently lock and unlock. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.
I have had my car shut off while driving 3 times in the past few months. When I originally contacted someone at dealer, was told my year not affected. I never received notification that I was affected but contacted GM after hearing on the news otherwise. I was told they contacted dealer on my behalf and didn't get expected "fix" date. I contacted again a few days later and told them of my situation- I need to move out of state to Colorado on August 11th and this is my only car. I have been going back and forth with them because I need a vehicle I feel safe to drive and do not feel safe in this car, because it has shut off due to ignition switch 3 times, luckily on residential streets. Finally, someone said that I could have a rental because there was no way the car could be deemed safe to drive 20 hours on highway with this history, but they still want me to pay the cost to ship fixed car and all rental expenses until shipped car arrives, which I do not feel is fair, as these are costs incurred to me that would not otherwise incurred if I didn't have this defective switch. I do not know if I have enough money to cover this shipping cost, which is why I am driving to denver in first place to start a new job, and may have to pass offer for rental and chance driving. Can someone please help me?
TL * the contact owns a 2008 Chevrolet Cobalt. Shortly after the vehicle was repaired according to NHTSA campaign number: 14V171000 (electrical system), the failure specified in the recall notice occurred. The vehicle was taken back to the dealer who stated that the contact would have to pay for the repairs. The vehicle was not repaired. The failure mileage was 79,499. Updated 09/15/14 the consumer stated that the key was unable to be released from the ignition. The dealership suggested that the consumer put her finger into a small door by the steering wheel to access a switch that would release the key. The consumer refused for fear of being electrocuted. Updated 1/13/2015 8js
The contact owns a 2008 Chevrolet Cobalt. The contact received a notification of NHTSA campaign id number: 14V171000( electrical system) and stated that the part was unavailable to service the vehicle under the recall. The dealer was uncertain when the part would be available. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2008 Chevrolet Cobalt. The contact's vehicle was repaired according to NHTSA campaign number: 14V047000 (air bags, electrical system). Afterwards, the air bag, service tire monitor, and service engine sensors illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified. The approximate failure mileage was 17,000.
Chevrolet dealership took possession of car beginning of June with nothing wrong to appearance or mechanically ; July 18 they call saying the car is ready to be picked up from the work on the recall issue for ignition switches. First they only wanted to give us one single key when we gave them two with the elec remotes; hour later they produce 2 key/ 2 remotes and apologize that they apparently lost the keys as they had moved the car around multiple time over last 2 months....then when key will only start the car and the remotes don't work and door locks cannot be locked or unlocked; they told us to schedule to bring it back to pay to have it repaired! the recall was on the ignition which we were told required they replace it / make new keys and program them to the car and the doors.....they did not: Dealership was very rude saying car is old andmust have been something else wrong with it..there was not ! and that someone had "screwed with and taken off a panel on the column"..we never work on our own cars. This car was previously worked on by another Chevrolet dealership several years ago and they switched out the ignition switch because our service rep there had heard of a lot of problems and suggested it; this latest repair, we were told to have it done again as they didn't know if the right parts were used when it was worked on before. I exp all that to the dealership and service manager adv them they could call or go on their sites etc and see what work was done on this car. This car is not safe if they leave it where the doors cannot be locked. My daughter is one who drives this and is 4 hours away from home at college in Washington DC. I've contacted Chevy customer service over a week ago and still no response. Am I supposed to get an attorney at my expense, call my congressman, or what ?
Letter from senator graham on behalf of constituent re GM vehicle recall. The consumer stated the ignition switch was replaced on July 1, 2014. The consumer stated he is now having problems with the replacement ignition switch. GM and the dealer, informed the consumer, he would have to pay $ 125 to diagnose the problem.
The contact owns a 2008 Chevrolet Cobalt. The contact stated that NHTSA campaign number: 14V171000 (electrical system) and NHTSA campaign number: 14V047000 (air bags, electrical system) exceeded a reasonable amount of time for the repairs. The dealer stated that the part was not available. The manufacturer was made aware of the failure. The vehicle was not repaired. The contact did not experience the failure.
The contact owns a 2008 Chevrolet Cobalt. The contact stated that the entire instrument panel failed to illuminate intermittently. The contact also stated that the failure caused the speedometer not to be visible. The failure recurred on multiple occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 5.
The contact owns a 2008 Chevrolet Cobalt. The contact stated that while driving approximately 20 mph, the vehicle stalled without warning. The vehicle restarted and the failure recurred. The vehicle was taken to a dealer where the repairs were unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000. The VIN was not available. Updated 10/22/14
2008 Chevrolet Cobalt. Consumer writes in regards to sway bar, power steering and ignition switch problems. The consumer stated the day after the vehicle was purchased, the sway bar links failed. Updated 07/30/14
My car has switched off while driving, and I have notified the dealership of this. They told me that it was a part of the recall and that I would be put on a near year long waiting list. Unacceptable!
TL * the contact owns a 2008 Chevrolet Cobalt. The contact received a notification for recall NHTSA campaign number: 14E021000 (electrical). The contact stated that he had contacted the dealer numerous times and they have no idea when the parts would be available for the repairs. The repair was not taken care of in a reasonable amount of time. Contact had not experienced a failure. The manufacturer has not been contacted.
The contact owns a 2008 Chevrolet Cobalt. The contact received a recall notification of NHTSA campaign id number 14V171000 (electrical system) and 14V047000 (air bag, electrical system); however, the contact was not unable to have the vehicle repaired because the part was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was notified of the delay. There were no failures.
A D V E R T I S E M E N T S
- Santa Fe, NM, USA