The contact owns a 2007 Chevrolet Cobalt. She stated while driving at speeds of less than 60 mph on the highway in light rain conditions, she heard a loud boom and screeching sound. Immediatley afterward, the vehicle began to pull to the left. She attempted to steer the vehicle off the highway however, the vehicle would not respond to her steering. She then tapped on the brakes and the vehicle spun out of control until the vehicle was now proceeding backward. The vehicle then proceeded up a nearby grassy hill, turning out of control until she was able to turn the vehicle front ward. The brakes and steering still would not respond to driver initiation. The vehicle then proceeded back down the grassy hill and back toward traffic. The vehicle stopped once back onto the cement pavement. The front driver's side wheel was totally collapsed outward and the tire was shredded. The vehicle was towed to the dealer where they found the rack and pinion failed, however they would not take any liability for the failures. They stated she must have hit something in the highway to have experienced catastrophic failures. The contact was sure she did not hit anything in the road and the failure was unexpected and unexplained. No repairs were made to the vehicle, to date. The failure and current mileages were 51,000.

- St. Louis, MO, USA