This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There are numerous things, and the delaership has convinced GM, because I wrote GM about the problems with this, that I am making this stuff up to get an SUV. First the radio wasn't working, they put the cable back on said it was loose, its still not sounding like a radio should. Next was the popping in the front end, dealership turned rotors, under warranty back brakes squealed real loud they said it was dust I had to pay for that. Back brakes still squeal, front end still pops like a bad cv joint. Trunk wouldn't shut had to keep slamming it. Took it back they greased it worked for awhile starting to get hard to shut sometimes. Brake lights and back lights and cruise control quit working. Took it to dealership at least 5 or 6 times till they finally replaced it how long it will last I don't know. Front sun visor popped when it hung up in rear view mirror real floppy can't use it no more dealer said they ordered it in December. Still waiting not fixed. Real bad odor of gas in car when tank is half full, no explanation as to why. Seat belt makes a funny noise when you are wearing it, pins you back against seat real hard. No explanation for that. Have to stop and jerk on it to loosen it like a seat belt should work. Dealer says I am imagining this stuff because I do not want car, bought it new still paying for it. Been trying to get rid of it they have everyone convinced I am a psycho woman wanting an SUV and thats why I am complaining that is all false. Just plain hate a car I am paying for.
Consumer felt that seat belt wais defective. The seat belt cut into the consumer's neck and it is was too high up on her neck. Also, the lap belt wass too tight around the consumer'swaist. The dealer tried to put extenders on the belts, but to no avail. The consumer still feels uncomfortable using the seat belts. Consumer had two additional concerns. First, the seat belt gets tangles every time it fastened and is uncomfortable. Secondly, the vehicle had 162 miles at purchase and she was told this was not unusual.
While driving approximately 20 mph consumer's vehicle rear ended another vehicle, and the front air bags did not deploy. Driver's chest hit the steering wheel, causing muscle spasms from the neck down. The seat belts also failed to lock.
- Tarrant, AL, USA
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- Sevierville, TN, USA