This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Turn signals failed to stay on. Turn signal could turn itself on/off. Turn signal system was replaced seven time by dealership. But problem was not solved.
Consumer was concerned with replacing the turn signal light bulbs on the left side 3 times within 9 months. Dealer and the manufacturer were not notified.
This letter was sent to the Chevrolet corporation but I still have not had sufficient help in correcting the problem. I seem to get more excuses and proper procedures quotes; opposed to adequate help on this dangerous problem with my brake and signal lights. This has been on going since the date of purchase. Vehicle : 2003 Cavalier VIN :[xxx] mileage : 24000 dealer : foxs security comments : I have been trying to find a resolution to the ongoing problem with my vehicleS turn and break lights. I purchased my car brand new with zero mileage. I have been back and fourth to the dealership to have my lights repaired faithfully every other month. This problem is serious because in most cases; I don't realize my lights are out until im on the beltway traveling 60 miles an hour or more when it occurs to me my signals are not working or another driver gestures my lights are out again. This problem is extremely dangerous and im in total distress because the dealership cant or wont resolve the problem. I have been going back and fourth every 3 to 4 weeks for the same problem. The lights on the left side will go out and the right side will follow a week later or vice versa. I didn't purchase a new vehicle to constantly use hand signals or endanger my families lives daily; this is totally unacceptable and I want someone to resolve this problem immediately. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
I purchased a 2003 Chevrolet Cavalier from fred diehl motors of philsipburg, pa (814-342-3223). I am having problems with the rear brake lights and now all rear lighting. Fist the car was serviced at valley tires who replaced the bulb lamps. Second, fred diehls replaced the left side socket and tightened the right bulb. The third time, I was stopped by local police for no brake lights. Fred diehls replaced both the sockets and bulbs because of a short in the system. I called General Motors woth a complaint (customer relationship manager alvin johnson 1-866-942-4368 ext. 47590). Mr. Johnson sent me a letter April 20 stating they would make the repairs up to 75,000 miles. On May 28, 2004, I was involved in an accident. There were no injuries, but the vehicle was damaged. I signaled and applied my brakes to make a left turn. A flat bed truck behind me started to pass me as I proceeded to turn and struck the driver's side. The man told state police there were no lights, but he was fined anyway for passing in a no passing zone. On June 1 and 2 I called GM and Mr. Johnson returned my call and took the accident report. On June 3, darrin tranuse of GM (1-800-231-1841 ext 58932) called me and told me to take the vehicel to the nearest Chevy dealer. My brother-in-law followed me to fred diehls because I had no rear lights. They checked the car and found no lights also. They called GM and were given special orders to allow no one around the vehicle until they could look at it. I have twice called Mr. Tranuse but never received a return call. The had the vehicel serviced three times and the fourth time resulted in an accident. Right now, I'm afraid to drive it.
I've owned my 2003 Cavalier for 1 yr. 3 months. I'm very irritated with having to go to the dealership every other month for the same problem. I've had my car in 7 times to get the taillight fixed. The first 2 times the light blew out, my radio completely wiped out my preset stations. I also had my car in 2 months after I bought it because there was a bad snow and as I was driving 5 mph I bumped over a pot hole which ended up cracking my spring and strut on the front pass. Side. I had to pay out of pocket because the repair was $100 less than my deductible. And I was in the service dept. A week before complaining of a squeak coming from my front tire that they put off as the wheel cover.coincidence?there was no reason that the spring and strut should have cracked like that! I've also, just for the record, asked them twice to check my brakes because as I come to a stop they begin to pulsate. The service dept. Told me I needed new brakes.I've only had my car for 1 year, 24,000 mostly highway miles!!! they want $250 to fix my brakes and they should still be under warranty. Even midas gurantees their brakes w/ a lifetime warranty. You'd think the manufacturer would for an original owner.it's only 2 pads for goodness sake! if I knew how, I'd do it myself. A service tech told me that GM is well aware of these safety hazards that other GM customers like myself are experiencing, yet they aren't doing a recall. Something needs to be done before something bad happens to someone while in their vehicle. Not doing anything is bad business!! customers should be first priority. As a manufacturer, your responsibility is toward your customer if something you sell or manufacture is defective!!!
- Bloomingdale, IL, USA
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I am a GM technician. GM is having a huge problem with "J" body cars with new body style. (caviler, sunfire year 2001-current) the problem is with poor terminal contact with the rear bulbs due to defective bulb sockets. The result is loss of rear turn signals and brake lamps on one or often both sides. This problem affects cars often with less then 1000 miles. It is a huge problem and our shop must fix 8 cars a week on average for this problem and we are not a large GM shop. Not having rear turn signals or brake lamps is serious for risk of rear-end collisions.
I bought the car brand new arround 04/2003 Chevrolet Cavalier 2003 since then I reported several times back to the dealer ship with the following problems:drivetrain - clunk noise during low speed turns A/C - difficult mode/temperature setting operation. Steering - momentary loss of power assist. Steering - rattle/knock when turning wheels - front/rear wheel squeaking noise ---all those complaints are never been taken care off - they allways had some "low excuses for me - like the wheater/rain/dirt on the wheels (I live in the city...not on a dirt road..) anyway the only complaint they taken serious is that I brought in the car now for the 3rd time to repair the right signal light - last time just today! I reported again all the other problems, with the sucess that they at least orderd now a "new part" for the A/C, everything else is again been "played" down. Honestly, I'm getting tired of having so much trouble with a new car. Bringing it to the dealership always cost me a nearly a whole day of missing work. I would like to know if there is any way to fix all tjose problems for once and all or does a customer from Chevrolet just has to suffer and put up with such a poor quality?!
The rear turn signal fails intermittently. Has taken vehicle to dealership. The mechanic states that the light burns through the socket which causes failure.
A D V E R T I S E M E N T S
- Orchard Park, NY, USA