This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The harness retainer on the carseat does not stay on the alpha omega carseat. It comes off very easily, which in turn means that my 9 month old daughter is not protected properly. I contacted cosco the maker of the carseat about this problem and they told me that they would get me a new piece but it is currently on back order. If we were to get into an accident or something to that extent my child could be seriously hurt. I bought this carseat to protect her, but it seems that it will not do this. I did notice that the alpha omega carseats on the store shelfs now have a different harness retainer that can not come off easily. I also know that other people are having this problem.
- Dover, DE, USA
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- Dover, DE, USA