I am writing in regard to a dangerous automobile problem I have been unable to resolve. I purchased a brand new 2000 Chevy Cavalier on March 25, 2000. Within the first 3 months of owning the car, I returned it to the dealership for 2 rebuilt transmissions. This issue placed me in a rental car for a total of approximately 3 weeks. Not too long after these problems occurred, I had to return the car several more times to have new stereos installed. After all of this my car made sputtering noises and felt as if it would stall. This problem persisted so again, I returned it to the dealership. There, they replaced a spark plug and a wire. This problem persisted but not as often as before. All these problems led up to my car being placed at the dealership for these issues as well as many others for a total of 12 times within the first year of ownership. Recently, my car caught on fire posing a great danger to myself as well as others . I returned it to the dealership a couple of days ago and spoke to a salesman. He said SLOANE CHEVROLET would pay the last three payments on the leased vehicle and I would have to pay the damages. So in other words they are trying to buy me out of a lease. WHY?? I have made further attempts to contact the dealership and they will no longer get involved. Their response is only that we should then contact General Motors.
I have tried to contact someone about the Lemon Law and have gotten no where because it was not the same problem three times in a row, they were all different. All I want is to discard the problem car and purchase another car and have had nothing but problems. If there is any possible way someone could offer advice as to any higher person I can contact , it would be graciously appreciated. I feel as if my life has been put in jeopardy many times and I would like to resolve this matter as quickly as possible.
A D V E R T I S E M E N T S
To whom it may concern,
I am writing in regard to a dangerous automobile problem I have been unable to resolve. I purchased a brand new 2000 Chevy Cavalier on March 25, 2000. Within the first 3 months of owning the car, I returned it to the dealership for 2 rebuilt transmissions. This issue placed me in a rental car for a total of approximately 3 weeks. Not too long after these problems occurred, I had to return the car several more times to have new stereos installed. After all of this my car made sputtering noises and felt as if it would stall. This problem persisted so again, I returned it to the dealership. There, they replaced a spark plug and a wire. This problem persisted but not as often as before. All these problems led up to my car being placed at the dealership for these issues as well as many others for a total of 12 times within the first year of ownership. Recently, my car caught on fire posing a great danger to myself as well as others . I returned it to the dealership a couple of days ago and spoke to a salesman. He said SLOANE CHEVROLET would pay the last three payments on the leased vehicle and I would have to pay the damages. So in other words they are trying to buy me out of a lease. WHY?? I have made further attempts to contact the dealership and they will no longer get involved. Their response is only that we should then contact General Motors.
I have tried to contact someone about the Lemon Law and have gotten no where because it was not the same problem three times in a row, they were all different. All I want is to discard the problem car and purchase another car and have had nothing but problems. If there is any possible way someone could offer advice as to any higher person I can contact , it would be graciously appreciated. I feel as if my life has been put in jeopardy many times and I would like to resolve this matter as quickly as possible.
- Raymond S., Jenkintown, PA, US