This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Chevrolet Cavalier. In March of 2005, the contact took the vehicle to the dealer for routine service and they stated that she needed a relay switch and a new wiring harness. There were no failures at that time. While driving 45 mph, the contact noticed smoke and the key in the ignition was getting hot. The dealer stated that she needed another new ignition switch and wiring harness at the cost of $403.23. The failure mileage was 17,000 and current mileage was 32,000.
The contact owns a 2000 Chevrolet Cavalier. When inserting the key into the ignition the vehicle failed to start. The contact stated that the failure occurred intermittently. Recall #04V036000 repairs were performed on July 5, 2004. Two years later the failure reoccurred. The dealer was unable to duplicate the failure. The failure mileage was 40,000 and the current mileage was 49,200.
I am writing this letter on behalf of my mother-in-law [xxx] concerning a continuing problem she is experiencing with her 2000 Chevrolet Cavalier [xxx]. on July 10, 2001, September 16, 2002 and June 18, 2005, the dealership replaced the E7200 ignition cylinder lock [xxx] and various other components [actuator (P/N [xxx], and HVAC [xxx] relay (P/N [xxx])]. the first two times under warrantee without any explanation and the last at [xxx] expense with the excuse that the weight of the keys in the cylinder caused the failure. The vehicle has less than 10,000 miles and is well cared for. The problem seems similar to to the NHTSA recall 04V036000. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
While turning into a parking lot steering column locked up when making a left turn. Owner stated that a recall notice 04V036000/ignition switch was received for ignition switch on February 4, 2005. It was February 25, 2005 when the steering column problem developed. Dealership claims no responsibility, consumer paid $85 towing and $465 for repairs.
After ignition switch recall 04V036000 repairs were performed the engine service light came on, and the daytime running light flickered. Vehicle was taken back to the dealership, who indicated that the battery needed to be replaced. The battery was replaced, but didn't correct the problem.
- Simpson, WV, USA
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Consumer received recall 04V036000 concerning ignition switch. Consumer took vehicle to the dealer for recall repairs. When consumer went back to pick up the vehicle none of the gauges worked on the instrument panel. Service technician told consumer that the instrument cluster cracked, and consumer would need to buy a panel for the instrument cluster at a fee of $240 for the panel and $24.50 for labor. Consumer felt that because she was a female and came in alone she was taken advantage off.
Problems with steering column smoking. Recall# 04V036000. The ignition and steering wheel was smoking. After several attempts of repair, the problem still existed.
Dealership will honor recall repair notice for steering column. Recall# 04V036000. The ignition and steering wheel was smoking. After several attempts of repair, the problem still existed.
Recall 04V036000 concerning ignition switch. A few hours after having recall repairs performed vehicle failed to start. Consumer informed the mechanic that vehicle would not start. Mechanic advised consumer that the problem had nothing to do with the recall. In addition, mechanic informed consumer that they would charge $90 for a diagnostic test.
Ignition switch recall 04036000 repairs were not performed on correct vehicle because the incorrect vehicle year was printed on the recall notification. Dealership installed the recall part on the wrong vehicle. Then, dealership removed the recalled part when it realized that VIN didn't match the VIN number printed on the recall letter. Currently, the manufacturer's system was showing that recall repairs were completed although it was done on the wrong vehicle.
Problems with vehicle's ignition switch. The consumer started to experience problems with the starter. The consumer would turn the key and nothing would happen. The service dealer told the consumer that nothing could be done unless it would not start for them. The problem recurred then the consumer received recall #04V036000. The dealer placed a kit in the vehicle but the problem continued.
2000 Chevrolet Cavalier ignition switch recall. The consumer a recall letter in the mail regarding the ignition switch, prior to receiving the letter the consumer was already having problems cranking the vehicle. The same week the vehicle was due to have the recall performed, smoke began emitting from the steering column. The vehicle was taken to the dealer to have the recall fixed, however nine days later smoke emitted from the steering column again. The consumer continued to get the run around as to whether or not problem was recall related.
Brakes vibrate when stopping from any speed. Was told by dealer that was common with ABS. Brakes wear poorly, have had to replace brakes 2X since purchase. Engine stutters when car first started or while standing. Key hot out of ignition, was told recent recall affecting ignition relay would fix, did not. Check engine service and ABS lights coming on and staying on. Car has only 32,000 miles.
While placing the key inside of the ignition vehicle failed to start.consumer had the vehicle towed to the dealer for inspection, and mechanic determined that the ignition switch needed to be replaced due to solenoid sensor failure.
While driving theft light and engine light illuminated on dashboard. Dealer was notified. Mechanic stated ignition switch malfunctioned. Mechanic advised consumer to replace component.
First failure was at 24,197 miles. The car began to lose power and would stall during driving. Dealer had the car for 21 days, and replaced the switch clusters, ignition switch, reprogrammed body control module, replaced PCM and found burnt 3-4 clutch. At 40,613 miles the engine lost power and stalled again (while on the freeway). This time the engine warning light did not activate, and we had no idea there was another engine problem. The dealer again replaced defective coil and iginition wires. The car is once again beginnig to idle differently, which is a precursor to it stalling. At each failure, we also smelled a burning odor just before the vehicle stalling.
Vehicle is not able to start anytime of the day. Contacted dealer, and dealer is not willing to do anything. When the vehicle stall first time the dealer replaced ignition control module. When it stall again, the fuel pump was replaced. However, the vehicle continued stalling.
A D V E R T I S E M E N T S
- Wilmington, DE, USA