This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had had problems with my car not stopping when I would brake in the past. I took my car into the dealership and they said it was because I needed to replace my brakepads & rotors. I paid to have them replace and less then 2000 miles later my mom had an accident. It was a clear, dry, moderately traveled road. A woman cut of kip the man in front of my mom. He braked, my mom saw what happened and had plenty of time to brake, and was only driving approximately 20-25 miles per hour. She stepped on the brake but the car didnT slow, so she stepped harder causing the pedal to go to the floor of the car. When that happened the ABS system made itS normal noise to indicate it was engaged but the car still didnT stop. KipS truck and tow ball stopped my car. The air bags didnT deploy and there was no damage to kipS truck. My mom is a very experienced driver. She has driven professionally for a reputable courier service, and for the san antonio via (bus) system. I know there was nothing more she could have done to prevent the accident. I took it to chuck olsen the dealership who sold me the car, to check the ABS system. They kept my car from Friday the 21th of June 2002 to Friday the 28th of June 2002. They didnT do any extensive testing, very basic visual checks, which is what they wrote on the evaluation. I didnT agree with the initial inspection, so I asked timiki J at GM who handled my product failure allegation, if I could get a second opinion. She said it was fine but they wouldnT pay for it. So I paid about $125 to get a second opinion. It took the next dealership about an hour and a half to do a complete inspection; they determined that there was presently nothing wrong with the breaking system. In the inspection notes they did note that that doesnT mean something didnT happen. Just that the ABS computer hadnT recorded a failure. I called timiki 3 times after the second inspection and left three messages asking her to call me back. To this day, I still haven
A D V E R T I S E M E N T S
- Clinton, WA, USA