This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We purchased a new vechicle on a Friday. I was returning from the mall at night with my two young children. We were passing a tracter-trailer truck on I91 in mass. The hood popped up without any warning, crashing into the windshield and completly obstructing our vision. I slammed on the brakes, and narrowly avoided a catastrophic collision. My daughter sprained her knee in the jarring and the trauma of the instant...I sustained injuries to my sternum and to muscles in my upper back. We had a great deal of difficulty with the roadside assistance program, and I ended up in a closed service station parking lot, in a strange city, with my two children for almost three hours. We were treated poorlly and even threatened by the dealership. We had a great deal of diffifulty trying to report a claim about our injuries, and do not know where this stands today. I am concerned about the possibility of the hood release not sustaining the combination of speed as well as the resistance caused by passing a large truck.
- Marlborough, NH, USA
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- Marlborough, NH, USA