This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
To make a long story short, my car started smoking through the ac vents one day and I described this to a Chevy 800 # rep and he said that it was covered under recall # 04002 ignition circuit thermal events. I take it to the dealer, they said they fixed it. I go to pick it up and the burned wires under the dash were not replaced, the theft system light was still on and the car still would not shut off even with the key out of the ignition. I called the 800# back and told him I was given the run around and now this guy claims that he never told me that the damage to my car was not covered under the recall and that it would have to come out of pocket. This is ridiculous. The description of the recall fits exactly what happened with my car and now they are trying to get away with not fixing my car. I want it fixed! I just wanted to send this quick email and will go in depth about it once I receive your reply. Thanks. Updated 09/09/08
The contact owns a 1999 Chevrolet Cavalier. When the contact attempted to start the vehicle, it would not start; however, the instrument panel indicators illuminated. There were no prior warning indicators before the electric system failed. NHTSA campaign id number 04V036000 (electrical system:ignition:switch) was referenced. The contact was advised to replace the ignition switch first and then the dealer would complete the rest of the safety recall repair. The current mileage was 112,319 and failure mileage was 112,019.
With ignition key in start position I begin to smell something burning. This prompted site search and it appears that re-call #02V070000 applies to my 1996 Cavalier. Dealer does not acknowledge existance of recall.
The consumer was complaining about electrical problems for 3 years. The car has been to the dealer once and to a repair shop 4 or 5 times for electrical problems. The dealership installed a wiring harness kit, and that did not correct the problem. The consumer called the manufacturer, and they would not refund her any money. The consumer received NHTSA recall 04V036000 concerning electrical switch. The consumer has had the recall work done. The vehicle is a 1999, Chevrolet Cavalier. Speed was not a factor in the vehicle. Updated 01/04/06. Updated
NHTSA recall 04V036000 concerning ignition switch failure. Recall was not being honored by the dealer, who installed the wiring harness, used to prevent high current flow. However, dealer did not install the ignition switch. The dealer asked consumer to pay for diagnosis when they won't change the ignition switch. Currently vehicle did not start.
Vehicle experiencing problem of restarting after running for 15 minutes or more. Vehicle been in/out of dealer shop on five occasions, and was unable to duplicate the problem.
A D V E R T I S E M E N T S
- Ranson, WV, USA