This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
First, the whole transmission was rebuilt at dealers, the sensor fan now does not work, the battery and radiator are not functioning, the steering is malfunctioning, and the brakes are slipping, and now the transmission is also slipping again, I reported all this to Chevy as I was not getting satifaction from the dealers in Florida and now the my vehicle is broke down and will not run in bradenton Florida at cox chevelot on cortez road in Florida, I called and talked to several women in the customer service at Chevy and their names are brandy mays and lillania lopez, I still have no vehicle and now I am not receiving any courteous service as I was told Chevy would buy back the vehicle and it was a lease. I have purchased a new Chevy truck and due to the red tape and Chevy now refusing to help assist me with the buy back I am unable to keep my new truck due to this red tape and all the forms and information that the service dept. Now says I need to have had done, but I was not informed when I first made the complaint on Sept 7. I called back on Sept, 28, when I found out that Chevy went back on their word. I am not a car dealer, I do not work at Chevy as a service representitive, and I sure do not know what papers or forms are required for the manufacture in detroit Michigan needs to fill out paperwork. I am an unsatified consumer, and I feel the run around I am receiving is a great injustice. I loved my car and it is immaculate inside and out. I only want to keep my new Chevy truck which is not looking as a possible option as Chevy is not cooperating, the dealer moved its lot, the service departments in Florida will not service the vehicle, and it is an engine censor chip, the transmission, the radiator sensor fan and now the steering, I have no knowledge on how to repair a sensor chip or any of these things and since the car is in Florida I cannot get it to Kentucky. Now gmac, my financer on my new truck will not finance me.
Car was purchased as a demo vehicle from the dealer but is still covered under the manufactuerer's original expressed warranty. First failure resulted in car stalling and towed and battery replacement by owner (6/00). Battery light illuminated and car taken to original dealer (casa Chevrolet) on 8/11/00, dealer could not duplicate problem. Car then taken to second GM dealership (galles Chevrolet) on 8/21/00, alternator failed test and replaced. Battery light illuminated again and car stalled and towed to galles Chevrolet on 9/22/00, fuse link at starter replaced. Battery light illuminated and car stalled and towed to galles Chevrolet on 10/04/00, alternator failed test and replaced. Battery light illuminated and car was driven to galles Chevrolet on 10/10/00, PCM replaced. In all instances the dealer could not duplicate the failure. Battery light illuminated on 10/17/00 but is intermittent and car has not stalled to date. Letter sent to manufactuer requesting repurchase of vehicle under lemon laws for failure/inability to repair the same defect while under warranty.
- Albuquerque, NM, USA
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- Woodbridge, VA, USA