This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1998 Chevrolet Cavalier. While driving in reverse approximately 5 mph, the contact attempted several times to turn the steering wheel but the steering wheel would not respond. The failure was a continuous occurrence in any selected gear. The contact referenced NHTSA campaign id number: 02V286000 (steering: Rack and pinion) but was advised that his VIN was not included in the recall. The vehicle was neither diagnosed nor repaired for the failure. The vehicle was no longer being driven. The failure mileage was 139,000. Updated 5/24/11 updated 1/18/2012
There was a recall on the steering rack and pinion on 1998 Chevrolet Cavalier build in 4-01-1997 to 10-31-1997 mine was made 11-01-1997. I know that what the problem is with mine because at times I can't turn the wheel at all when I slow down. The reason I'm writing about this is I would like to know if there been other reports on this problem with other 98 Cavaliers made at this time. I would like a report sent to General Motors to see if they will go good for this part. I have a child and I feel this is a safety that they should go good for it and have it fix by a dealer and they should pay the dealer for the problem. Please email me back. You have my email address. I would like to hear back on this real soon. Thank you.
Caller had same problem as mentioned in recall 02V286000 concerning rack an dpinion steering. But this vehicle was not included in recall due to VIN. Dealer and manufacturer said his vehicle was not included.
Recall campaign: Steering: Gear: Rack and pinion (recall number 02V286000). The vehicle's rack and pinion failed prior to recall notification. The consumer contacted the manufacturer who informed him that he vehicle was not include in the recall due to VIN.
Steering: Rack and pinion. At times when I come to a stop I can't turn the wheel either way it's to hard to turn. I went to a garage to see what was wrong they checked it over and they said that the steering: Rack and pinion is going. This has happened to me four times so far.
- Churubusco, NY, USA
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The consumer stated that when she came to a complete stop, at times she was unable to steer the vehicle. She stated it happened every now and then, but it was a concern: She said she looked on the web and found that this problem was a recall. (recall # 02V286000 and campaign # 02049) she says when she took her vehicle to the mechanic she was told that the rack and pinion was going bad.
Vehicle experiencing similar malfunctions as described in recall 02049. Please review for further investigations. The consumer was informed his vehicle identification numer was not included in the recall.
Consumer complained about rack and pinion steering problem. The manufacturer issued a recall for this problem however the consumer's vehicle was not covered under the recall due to VIN. The vehicle's steering wheel could not be turned to the left without using excessive effort.
Complaint of recall service CO2049-S nar 07/10/2003 the consumer experienced a clicking noise when turning the steering wheel. The rack and pinion was damaged causing internal noise. The dealer was notified but refused to make repairs unless consumer paid for parts and labor. The consumer is requesting that this case be investigated and remedial action take place.
When making a left turn at any speed steering wheel became difficult to turn. Consumer received a recall letter pertaining to this issue. Mechanic informed consumer that the recall was taken care off. However, the problem recurred. The consumer had to pay to have the rack and pinion replaced.
As listed in the May 2004 C.R. the recalls on the Chevrolet lumina, Monte Carlo, and Malibu 97-98 on replacing the pinion bearing in power-steering gear could separate and allow pinion shaft to move. I have had the same problem on my 1998 Chevrolet Cavalier, whereas I could barely turn my steering wheel to the right while turning. My rack and pinion had to be replaced by the dealer. Why is this not included in your recall listings.
The consumer received a recall notice (02-V-286-000) for replacement of rack and pinion bearing. The dealership the recall repair was not done properly. The problem still occurs the service manager (rick jackson).
When driving at low speeds steering wheel locked up. Consumer towed the vehicle to dealer for inspection. However, mechanic was unable to duplicate the problem. Consumer went to a mechanic to have a recall repair on the vehicle (type of recall repair wasn't stated). When the repair was finished, consumer heard a noise in the vehicle. Consumer asked the mechanic where the noise was coming from. The mechanic couldn't figure out the cause of the noise and thought that the noise was coming from the belt for the air conditioner. Consumer decided to have it consulted to a different mechanic. Vehicle was driven to the mechanic by (presumably) a friend of the consumer. As the driver was about to resume coming from a stop sign, steering rack and pinion mechanism fell which also led to steering lock-up. The steering failure resulted the driver to over turn vehicle into a ditch. Police inspected the vehicle and found that bolt from the fallen mechanism was missing.
I was attempting to turn left to pull out of a parallel parking space when I heard something pop and it suddenly felt as if my car had lost all power steering. One month later I heard of rack and pinion steering recall on 1998 Cavaliers which is what I drive and my car had all of the effects of what were listed. After taking my car into a Chevy dealer, I was told my car did not fit the recall and that I needed a whole new transmission. I asked if they had checked my transmission fluid, and they said yes that there was plenty and that I would have to pay 1200 for a new transmission. I declined their services to fix my vehicle and later had my uncle who is an airplace mechanic take a look at it. He told me there was nothing wrong with my transmission I was just very very low on fluid. My transmission is perfect now and he agrees that my car should have been included in the recall seeing as the rack and pinion steering has broken. Repeatedly I have called GM to no avail on why my car is not included in this recall, and I feel very taken advantage of by the Chevy dealer outz Chevrolet for not being honest with me about my car.
The rack and pinion on my car failed as I was driving it. I had to have it replaced. Although there is a recall on the lower pinion seperation as of Jan. 2003, it only seems to cover a certain range of VIN #'s for this make. My mechanic called in Jan. Of '03, but was not able to obtain any information on it. I guess until a large number of people complain, and there are no injuries, the manufacturere does not take it seriously. I have 3 young kids, and I can not wait for a fatality for the manufacturer to acknowledge there is a problem.
Request of restitution for repairs made to a 1998 Chevrolet Cavalier. The consumer was not informed that a pinion bearing was also replaced because of a recall. The consumer also had problems with the rack and pinion locking up. The consumer also stated the battery was replaced.
Approximately 1 month after taking my '98 Cavalier in for recall 02V286000 repair I started hearing a terrible sound from the steering every time I make a left-hand turn. This noise is only heard when making left-hand turns.
The steering rack and pinion locked up on two separate occasions. The vehicle was involved in recall# C02049-S. there had been four incidents while attempting to turn left in traffic. Chevrolet would not replace the rack and pinion gear assembly until the dealer could replicate the failure.
Vehicle experienced loss in steering. The vehicle experienced 4 failures when the consumer attempted to make a turn the steering failed and then the engine died. After numerous visits to the dealership, the refused to make any repairs until the vehicle was further evaluated. There was a recall regarding the steering rack and pinion in which the vehicle experienced the same symptoms. (brother on behalf of sister naida schaefer)
The consumer request reimbursement for repairs made to power steering. The consumer contacted Chevrolet in regard to reimbursement recall#1159156, stating that her vehicle experienced the same symptoms. The dealer denied reimbursement due to not being able to verify cause of he malfunction of the lower pinion bearing of the vehicles power steering. The rack was replaced. Scc
A D V E R T I S E M E N T S
- Edmounds , WA, USA