This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1998 Chevrolet Cavalier. While driving 10 mph, the power steering locked and the contact was unable to turn the steering wheel. The vehicle was towed to the mechanic and they stated that the steering rack needed to be replaced. As of July 24, 2007, the vehicle has not been repaired. The current and failure mileages were 83,656. Updated 01/11/08. A broken wheel stud and nut were replaced. Updated
A recall repair on the steering mechanism was performed in 2003; less than four years later, the same repair was needed at an exorbitant cost due to the failure of the recall-replaced part. Chevy refused monetary assistance. Is it common practice to place defective parts in recalls so the consumer has to pay the repair, hence the company getting their money back for the recall repair? thank goodness no one was injured when the steering mechanism broke.
A D V E R T I S E M E N T S
- Oklahoma City, OK, USA