I wish I knew about your web site sooner because of all the problems ive encountered with GM. In June of 2001, my 1997 Chevrolet, Cavalier caught on fire while parked and not running. The fire dept. Arson investigator said it was caused by an electrical short in the steering column area. I spoke to several representatives at GM and finaly received a letter in the mail which states that " General Motors is unable to assume responsibility for any damages." "investigation revealed no evidence to support the product allegation". this incident has actually hurt my family financially and emotionally. My daughter thinks that we need to keep trading in cars before they blow up. My credit report has a bad mark on it because I had to buy another car and coulnt afford to pay off the rest of the loan.. Chevrolet would do nothing to assist or answer my questions. By the way my Chevrolet product allegation number is C 04792963.

- Lancaster, CA, USA

Consumer had just gotten home and parked vehicle. 5-10 minutes later, horn was blowing. Consumer looked outside front end of vehicle was on fire. Dashboard and steering column were completely destroyed. Chevrolet dealer said they couldn't find anything wrong. Therefore, they wouldn't be liable. Allstate insurance adjuster took one look, and could tell it was an electrical fire. Chevrolet dealer was not responding to insurance adjuster. Vehicle was under extended warranty when it caught on fire. Engine light illuminated, dealer had replaced the oil pump, solenoid, and exhaust however light still illuminated. Battery light illuminated. Windshield wiper skips and chatters across windshield, dealer replaced blade. Trunk would not open from inside lever, compartment lid release broke. Clicking noise was heard when turning steering wheel, dealer could not find problem.

- Baltimore, MD, USA