I took my vehicle into dealer (the same dealer I purchased it from and who did all the maintenance) for routine oil change and because engine had been recently experiencing a rattling noise and shaking while idling at traffic lights. I was then told that my vehicle had excess oil consumption and needed an extensive, costly ($4,000) repair. I was so dismayed at this news, especially since there are less than 100,000 miles on the vehicle and it has been routinely serviced and maintained.

I deliberately purchased this Chevrolet vehicle over other automotive manufacturers because, at the time, I also had a Chevy Silverado that had been (and continued to be until it was privately sold in late 2016!) a great vehicle (over 140,000 miles)! I was a proud Chevy owner but now I am very disappointed, especially after reading that lots of other Captiva owners are experiencing the same problems at even much less mileage than mine. I am now in the market for a new vehicle MUCH sooner than I planned and am questioning the Chevrolet brand and the corporation's integrity.

I discussed a trade in value with same dealer and was originally told they wouldn't give me any money off a new vehicle. Thankfully they changed their minds and gave me almost $1,300. I am VERY apprehensive but I have purchased another Chevrolet. I am hoping and praying the Captiva was just a one time lemon for Chevy but I wish corporations would admit mistakes and take responsibility instead of waiting to see how many people are bothered by the problem.

I have to check the oil every week and it is a pain that I have to do this. I have to make sure I have oil in the car. I asked Mobil oil and my mechanic about the consumption of the oil and they both said these type of cars are known for it especially when I do not have a leak. So a car that we thought would be fine is not because people are complaining about the same issue. Plus car dealers don't care on the issues we have. All they care about is be buy a vehicle from them. I will never buy a Chevy again. Plus I will not go to Webb Chevy again to purchase a car.

I have a 2013 Chevy Captiva that has been eating up the oil like crazy. Since around the beginning of the year I have had to add oil 2-3 times between oil changes. My most recent oil change was on 7/5/19 and when I checked it on 7/10 the oil was very low. Brought it in to my service dealer and they told me that the oil control rings on the pistons needed to be replaced due to carbon build-up. My independent extended warranty said it's not something that they cover due to the carbon build-up. My service dealer decided to reach out to GM to see if they could help with some of the cost since it was going to be around $3000 after all was said and done. They had to tear down the engine before an inspector from my extended warranty, CarShield, would come out to inspect it. GM came back and said they would cover 50% of the cost. After looking up issues with the Captiva it solidifies that they know it's an ongoing issue. I really didn't think they would help cover any of the expense because my warranty lapsed at 62,000 miles.

Took the car to a local dealer and they did an oil consumption test. After they changed the oil and it was run for 500 miles the said there was nothing wrong with it. They were told as the dealer I am now going to that it doesn't start drinking the oil until you get over 1000 miles on fresh oil change. It makes no sense that a motor with 54,000 miles on it goes through around 5 quarters of oil between oil changes. Now there is oil going up into the air intake and dripping onto my air cleaner. It can also be seen where it is going into the carb.. I had a 2000 Chevy Tracker with over 180,000 miles on it that only used at most 2 quarts of oil between changes! Are they using carbon rings in these newer engines that they are wearing out so soon?