This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Going down road at 70mph and vehicle slows down to 40mph on its own and I almost was rear ended by the car behind me. This happened on a major highway.
Noticed the vehicle was burning oil at a high rate. Took it into the dealership and they stated this is a "known" problem with Chevy Captiva's, that the oil burning will melt the pistons into the parts but the extended warranty did not cover it. Located bulletin 13-06-01-003F-excessive engine oil consumption under the GM website but they state it doesn't cover my VIN#. if this is a known problem by GM how can it select which vehicles to fix.
The contact owns a 2012 Chevrolet Captiva. While driving 70 mph, the vehicle stalled and the check engine warning indicator illuminated. After a few attempts, the vehicle was able to restart; however, the failure recurred. The contact stated that the failure occurred a number of times in the past and the vehicle would not start until the next day. The vehicle was taken to the local dealer (cooper Chevrolet Buick, 1300 S quintard ave, anniston, al, 36201), but they were unable to duplicate and diagnose the failure. In addition, the transmission would disengage or display a fuel pump error. The manufacturer was not contacted or made aware of the failures. The failure mileage was approximately 48,000.
This car is having transmission problems. Driving steady between 30-45mph the transmission will jerk like the torque converter is having problems. During slow speed driving such as a traffic jam < 20mph the car will jerk into gears. During slow speeds of about 10mph if I step on the gas the car lags, nosedives a little, and then takes off. Generally shifting is very jerky.
Car was driving fine went into a store came out keyless entry would not work, opened door with key and car would not start. Called for a jump but before the person came the car started out of the blue. I never attempted to start the car again but had inadvertently left the switch to the on position. I took the car into good Chevrolet for service and was told that my car's brains were basically scrambled. I was told that the PCM, bank 1 sensor 2 oxygen sensors were replaced and that all codes were cleared and that the repair was verified. I pick the car up on 8/14/14 drove it on 8/15/14 and the same thing happened again only this time the key would not come out of the ignition and all power was lost. Again I sat there and waited and about 15-20 minutes later the car started. This time the car show additional issues. The lights where the rpms are shown flickers on and off, the car sputters, trying to get up to a certain speed is taxing and when I put the car in reverse there is a rattling coupled with a squealing sound. Today is 8/16/14 and I will be taking the car back into good Chevrolet once again for service. I can only hope that they will repair the car this time and that I do not have some major issue after the warranty period as there is clearly something wrong within the car's electrical or computer components.
A D V E R T I S E M E N T S
- El Reno, OK, USA