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2.4

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
63,929 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Chevrolet Captiva brakes problems

brakes problem

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2012 Chevrolet Captiva Owner Comments

problem #8

Aug 102018

Captiva

  • miles

A D V E R T I S E M E N T S

This car has so many electrical codes when tested. I have had numerous problems and haven't even had the car a year. Why hadn't GM did a recall on these cars. Please help all of us who have this car. I have 3 kids and would like a answer to why there isnt a recall with so many of the same complaints!

- Chapel Hill, NC, USA

problem #7

May 212018

Captiva

  • 126,000 miles
Stabilitrak service light came on yesterday. Then this morning, the parking brake service light. Anytime I applied the brake, my shifter would click loudly. Anytime I went over 20 mph, the care would rev like it was having a lot of trouble shifting. Twice it wouldn't go right away even if I was hard or easy on the gas and I almost got hit from behind in traffic. The D symbol on dash would even flicker. This car has had so many electrical problems, I do not understand why there isn't further recalls!

- Spring Hill, FL, USA

problem #6

Mar 102018

Captiva

  • 60,000 miles
Intermittently then panel lights come on (traction control, check engine lights) turn signal lights work, . you lose power to car and cannot even take the key out of the ignition. After some time, you can finally get the key out. Sometimes it's minutes, sometimes it's hours. This started happening a few weeks ago, happening few times a week. Now, it's happening daily, even few times a day. We found a Chevy forum online and shockingly this is happening to 2012 Captiva's. why is this not a recall? this can be fatal to lose power to the car if we are on the highway and lose function of the vehicle. Sometimes while driving, sometimes when I go to start the car nothing happens and I can't get the key out of the ignition.

- La Mirada, CA, USA

problem #5

Apr 012017

Captiva

  • 73,000 miles

A D V E R T I S E M E N T S

I purchased the Captiva after my van was totaled, in Feb 2017, problems started in April, car would die, everywhere, drs office, grocery store, driveways, library, restaurants, rain, snow, day or night. Could not take key out, gear froze in park, no electrical working at all, at 1st car would start after a while, then it would not, called aaa, no 1 could figure out what the problem was, I have spent $453 with no results, used up my free calls from aaa plus. Every mechanic had a different reason for the problem. Bought car at a carfax...they said they could do nothing....took car to Chevy dealer, they could do nothing as they had not sold that many Captivas, would check it for $500. I wrote to Chevrolet to tell them of the problem, was told very nicely that it was my fault because I had not taken the car into a dealership sooner. They could do nothing, I could pay the $500 maybe with no results. I know what the problem is...1 of the mechanics said there was something wrong with the left hand node on the battery..now I start the car by hitting the red plastic cover!!! I am a 84 yrs old F, live alone & work. So for the rest of my life I will be doing this to start the car. Have had gma & Chevy cars all my life, I will tell all my family (20) never buy GM. I cannot even sell this lemon even if I could afford it. I am reporting this to the BBB and to consumer protection.

- Syracuse, NY, USA

problem #4

Aug 142017

Captiva

  • 60,000 miles
I have read several complaints about Chevy Captivas online today as I was searching for an answer for why my car died on me twice while driving home this evening. Once was on a hill turning onto the road before my home and the second time was pulling into my apartment complex. If I was on the highway or there was a car coming over the hill I could have been injured in an accident. Lately the parking break and check engine lights have been coming on and going off, also I've had times when I'd go to start my vehicle it would act as if the battery was dead. The battery was replaced a year to year and a half ago so I don't suppose that's the problem. Also the dashboard lights often flicker. With all of the complaints on these problems I feel there is something really wrong with the Captiva and a recall should be issued to address the problems due to safety concerns. I have three children and I don't want to worry about my car dying while driving them to or from daycare and school and us getting in an accident.

- Chandler, IN, USA

problem #3

Jul 152016

Captiva

  • 57,497 miles
The vehicle was turned on and we started driving and then car it acted like it was going to die out, and we shut the vehicle off and turned it back on again. Then after we were driving the car it stopped and locked up all the doors keys nothing worked as we were driving right in the middle of the intersection. The police and tow truck were called and the tow truck driver got the key out of the ignition and he got the vehicle to start again. Then we drove to a nearby gas station and it completely shut off again when we were entering the gas station while driving the vehicle. We only had the vehicle for 4 days until it did all this while driving. The tow truck driver took it back to the dealership where it came from. It was at the dealership for 5 days from the 15th of July went the tow truck brought it there until the dealership told us it was ok to come pick the vehicle back up on July 20th. They explain to us that they could find nothing wrong with the vehicle as to why this all happened. If it happens again to bring it back.

- Coal City, IL, USA

problem #2

Jun 062016

Captiva

  • 70,938 miles
I bought this car in February. In March the radio started going off and on sometimes when blinker is turned on sometimes not. Traction light comes on for no reason. One day just started acting like battery was going dead. Turned it off could not get key out of egnition. Had it tolled to Chevy said it was my battery. $400 hundred for that trip.that was the 4th time in shop in two monthes. This is the third battery in 4 years. Had it replaced in April. It started the same thing last week radio, lights go dim, tonight get home again key stuck in egnition. The same things I have read about happening to other Captiva. My husband read on other site to move election seats up and down and key would come out he tried it and it worked. I have had the car in the shop more then I have drove it. I bought the extra warranty but it didn't help. One mechanic said it could be the battery cable in which the extra warranty does not cover cost for cable is $600. Just spent $400 on battery. This seems to be a big problem with this car. I wish I would have looked at consumer reveiws. $13,00 dollar mistake. Back in the shop and depending on a ride again! oh and extra warranty not worth it still had to pay to have car tolled to shop, and to have it analysised. Should have bought a Ford.

- Garland, TX, USA

problem #1

May 212016

Captiva

  • 64,000 miles
My Captiva did not want to start. The key was locked in the ignition. All the lights were off and there was no lights on the instrument panel. I disconnected the negative battery cable for a minute and then plugged it back on to the battery. When I went to open the door the horn started honking and all the lights came on. I deactivated the alarm with the remote on the key but accidently hit the lock button. I stated the vehicle and went to close the hood. But when I went to open the door the doors had locked and my vehicle was running. I had to break the window because my year old baby was in the car. My wife complained that the radio will some times turn off and the instrument lights will come on. One is the traction control need to be serviced and engine light will come on. Also the service light will turn on. Also the lights inside the vehicle will dim at times. My wife also complained that the vehicle will stall on her and shut off on her once. She was in the parking lot of the church when the vehicle stalled and stopped on her. I have read forums and customer complaints of other Captiva SUV's having the same problem. Ones suggesting that its the battery cables. Please investigate the problem because it could be a real problem if these vehicles start to stall on busy highways. Regards [xxx] parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Socorro, TX, USA

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