This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Firestone 500 tire experienced tread separation failure resulting in a traffic accident at highway speeds. Contacted Firestone via registered mail buy after one month no response. This is the same problem that they experienced in the past. I got a replacement tire from a different manufacturer and the shop tech said he never saw this happen before. I would not ever purchase a Firestone product in the futures. The accident happened at highway speed 70 mph. The tread separated and my vehicle spun around into the next lane and was facing oncoming traffic. Another vehicle tried to avoid the accident but hit my drivers side front bumper and fender, pushing me off of the road.
-the contact owns a 2001 Chevrolet Camry. There was an odd noise at the time of purchase. She was told that the spare tire was loose. The contact was later notified by an independent mechanic that the noise was due to the ball bearings. The estimate to repair the vehicle was $500 per wheel to replace the ball bearings. The electric doors and the heating elements also exhibited failures periodically. The contact stated that there are several electrical failures. The tie rod fractured on the vehicle while driving 30 to 40 mph. The vehicle was driven to the mechanic and they were able to provide a temporary fix, she was able to drive the vehicle. The current mileage was 125,779 and the failure mileage was 113,000. The VIN is not available.
- Missouri City, TX, USA
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- Bloomingdale, IL, USA