This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The retractor for the seat belt is inoperative, dealer states the part is on back order, on one occasion consumer had to slam on brakes, the retractor failed causing consumer to hit her head and had to go to the emergency room, dealer has not been able to replace this part for 14 months.
The retractor for the seat belt is inoperative, dealer states the part is on back order, on one occasion consumer had to slam on brakes, the retractor failed causing consumer to hit her head and had to go to the emergency room, dealer has not been able to replace this part for 14 months.
The first time my drivers seat belt did not retract and hold me was on Sept 5, 2000. I notified king Chevrolet. I have had my car in the shop several time more over the past 13 1/2 months. They keep telling me that the part is on back order. I have stressed to them that this is a safety issue. I have had to put on my brakes a few times suddenly. Each time, it did not hold me and I jerked my neck. The first time, I hit the side of my driver's window so hard I had an egg knot and had to go to the er. I have given them 14 months (next week) to fix this. All they tell me is that they will call me when it's in. This is a safety feature that I feel should be looked into as someone else may not be so lucky. June hatfield.
- Tyler, TX, USA
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- Tyler, TX, USA