This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had a special policy sent to me for the catalytic converter on my 2000 Chevrolet Camaro. I took the car in to let them test to see if that was why my service engine light was on and it was. They ordered the part and I took it in for repair. Parts and labor were to be covered. The dealership calls me to inform me that my bolts were severly rusted and I would be responsible for the bolts if they broke. They had to remove the bolts regardless if they were rusted or not and I had to pay for the labor that was suppose to be covered. The bolts cost me a total of 4.92 and the labor was $164, that is soooo funny that I had to pay for labor that had to be done in the first place to replace the part. I was told the the rust was due to my fault. How is it possible that I keep the bottom side of my car from rusting considering it is 7 years old. I mean the bolts are on the exhaust which gets hot and cold and makes its own condensation and makes its own rust. So if there is gonna be a special policy for a defect on a Chevrolet part, which is there fault, you need to make some better guidelines on what is covered. I had to pay for labor that had to be performed regardless if my bolts broke or not. I can understand paying for the broken bolts, but for labor that had to be performed anyway? and General Motors was no help at all to me. So my question is why send out a letter to fix a problem on a car so old if the labor is not gonna be covered. And watch out because the dealerships lie, just to get a buck. They told General Motors that they had to drill the bolts to get them out. Well that is so funny because they saved the bolts to show me and I have them in my possession and guess what, they aren't drilled. How funny. So when you send out these "special policies" please make sure that the labor is covered so noone else has to endure the crap that I have with Chevrolet.
Electrical: Engine will not crank at all. Electrical under hood wiring: Spark plug wires failed due to poor contact inside boot, loss of spark to 2 cylinders. Brakes: Rear brakes groan during light, moderate braking. Brakes: Front brakes make scraping noise under all braking conditions, brake pads not worn or defective. Brakes: Brakes make repeated groan under all braking conditions, warped brake rotors. Exhaust: Noise from underneath center of car during acceleration/deceleration, shattered catalytic converter.
A D V E R T I S E M E N T S
- Cottontown, TN, USA