I purchased this vehicle on June 26, 2020. When the vehicle was serviced on May 13, 2021 it had 8,366 miles on it and the tread wear was recorded at 6/32". In late June/early July 2021, I noticed the rear end of the vehicle seemed to slide around corners which lead me to research on the internet the Michelin tires that were on the vehicle. I found a GM Service Bulletin 19-NA-078 dated January 2020 that found issues with these tires. The vehicle's alignment was fixed and that problem seemed to go away. The vehicle was serviced on October 29, 2021 and I was told new tires were needed before winter driving. The tread measurement was 5/32". I told the service department that I wanted to talk to Michelin about this because I felt their tires should last longer. On October 29, the vehicle had 13,332 miles on it. I spoke to a Michelin representative on Monday, November 8th after scanning and emailing in the service records from October 29th showing the tread measurement to be 5/32". The Michelin representative acknowledged that they did have the service records and the only thing needed was a phone call from Bergstrom - Middleton WI, an authorized Michelin dealer. Bergstrom was confident additional information would be needed on the tires and asked that I schedule an appointment to come back in with the vehicle. I did that today. Today I was told by Bergstrom that nothing could be done because the tires were at 5/32". The current mileage on my vehicle is less than 14,000 miles and all 4 of these tires need to be replaced. It appears from what I could find on the internet, a "safe tire" is one that has at least 6/32" tire tread so these tires, which I might add should not have worn out at 14,000 miles, are no longer safe. What boggles my mind is that this has been a known issue with these tires since January 2020, before I even purchased the vehicle. I feel mislead and given the run-around by GM and Michelin. Consumer stated Michelin has agreed to cover 70% of new tires. Consumer would like to clos

- Albany, WI, USA